A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons. Cancelling your cruise/cruisetour booking for any reason will cancel any air bookings associated with the booking, and fees will be applied if applicable. The charge does not apply to payments made by debit card. The information will advise you of your seating assignment and table number. You may access Express Docs online 24/7 at your convenience, approximately 45 days prior to departure. 2. Guests can purchase individual items, multi-day wine packages or an array of convenient beverage cards (for alcoholic, non-alcoholic or soda fountain beverages). Where can I find the have it all fares, please? Viewing Your Air Itinerary These often include requiring documentary evidence of relationship and permission for the childs travel from the parent(s) or legal guardian if not present. Any changes will result in the cancellation of the entire air booking. A We now provide Journey guests with Express Docs. ), handling money and after using the restroom. Please be aware that Holland America Line cannot print or fax a guest's Express Docs or Boarding Pass. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. Be sure to bring your running or aerobics shoes, swimsuit and a cover-up (for lounging, if not for warming up). The final amount billed may take up to 24-hours following disembarkation. The activity icons that appear at the beginning of each tour description provide a general idea of the level of activity to expect. Holland America's new refer-a-friend program lets past guests earn future cruise credits by referring friends and family to make a new cruise booking. A Yes, all the required information is contained in Express Docs, including flight itineraries, hotel and transfer details. Are we able to take advantage of this great promo? All onboard purchases and services are charged to your account by using your stateroom keycard. On a Christmas cruise two years ago most of the kids were very well behaved, or at least appropriately behaved for their age. EZpay gives you the flexibility to pay for your cruise at your own pace. Take a class or work out in the Fitness Center or head outdoors to the sport court and pools. We recommend that you explore our wide-range of activities to find those that appeal to you. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket. Enjoy a large selection of wine, beer, spirits, cocktails, soda, coffee and more. If you're a fitness fan or just like to stroll around the decks be sure to pack your exercise clothes. A currency exchange service will be available for selected itineraries, such as our European and World Cruise programs. In addition, every ship is divided into fire zones that are separated by fire screen doors that can be operated from the ships bridge and fire-rated bulkheads in order to minimize the risk of fire spreading beyond one fire zone. Today only: Reserve your next vacation with a $1 deposit! This includes retirees of defunct airlines. Fully Accessible A Rabbi is on board for High Holiday services. All phone calls, whether inbound or outbound, are charged a satellite tariff. Ask the airline to immediately advise our Air/Sea Department, or call us yourself at 1-800-628-4771. Customs officials will not be available at the ship during check-in to register valuables. We pride ourselves on excellent guest satisfaction and our onboard team is available to immediately address any concerns you may have about your cruise. Please visit the following section Employment Agencies to find recruiting agency near you. Unlimited non-alcoholic beverage. How to effectively reduce the stress levels on cruise ship? Confirm your preferred flights as early as 330 days prior to your return or as late as 4 days before departure. A Yes, the Know Before You Go document provides details on topics such as General Information, Cruise Preparation, Last-Minute Checklist, Arrival Advice, Shipboard Life, and Disembarkation is available online as a link at the bottom of the Online Check-in start page. This can be accessed at any time after the booking has been made. upgrade using one of the links below, or call an agent at 888-737-9266. Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola products, our signature mocktails, Red Bull, and bottled waters 500ml and under. One of the most important set of rules that is established and enforced by the IMO is the International Convention for the Safety of Life at Sea, referred to as SOLAS. Each Holland America ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. Most locations will accept major credit cards and some will even accept U.S. dollars. While you are online, it is easy to view your Personalized Shore eBrochure, or customize your cruise itinerary by scheduling shore excursions, dining experiences and spa treatments. a marriage license) with a valid driver's license (or other government issued photo ID) must be presented. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. We also recommend that you carry the immunization records with you in case they are required at any port of call. endstream endobj startxref You may want to take advantage of Holland America Line's Cancellation Protection Plan (CPP)because it is designed to help protect your vacation investment from loss. Bidis - essentially flavored cigarettes - are not generally permitted entry. On Grand Voyages we also add an occasional Formal night where suits and dresses are recommended. VB6004 is set up with queen bed only to meet compliance spacing with wheelchair access on the right side when facing the bed. This includes packing a health kit, bringing necessary medications, and getting the right immunizations for safe and healthy travel. Or email them toGuestAccessibility@HollandAmerica.com. In absence of running water, the use of alcohol-based hand sanitizers is recommended to help prevent disease transmission. Canadian officials WILL NOT allow guests to remain onboard while in a Canadian port without proper documentation. Restricted Fares For those who are sure of their plans. Does Have it All include gratuities? Echo sounders for measuring the depth of water. 2. Staterooms I-8033, VB6002, VB6001, J1074, K1012, K1011 are fully accessible. Embark on a convenient roundtrip Seattle adventure, offering spectacular Glacier Bay National Park, whale-watching and stops in rough-hewn Ketchikan and Alaska's capital, Juneau. We cannot guarantee fulfillment of any items ordered less than 90 days prior to sailing. Helpful. [J$yQKd{VWf7&*$iU dM A There are several benefits to having Express Docs: Q Are Express Docs available for all cruises? Our highest priority is your health, safety and peace of mind. If you do not currently have a Holland America Line account, please click Register above. Preparing for your Holland America Line cruise is now easier, faster and more convenient. Staffed with professionals, the tranquil Greenhouse Spa & Salon invites guests to embrace sensory indulgence on a luxurious cruise vacation to remember. Additional fees & taxes may apply. (To remove only certain cookies, click the Details button, select the cookies you want to remove and click the Remove button. There are a few limited services that will still require vouchers. Let us handle the details. We are pleased to offer Flight Ease, the easiest way to book flights for your cruise vacation. When embarkation commences, our previous sailing guests will have just disembarked and we will still be in the process of preparing the vessel for your cruise. Art Tour podcasts are available on every ship to guide you in your journey to discover the art onboard your ship. We do not permit our guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. Please contact the ship's Medical Center for any medication requiring refrigeration. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Women cannot have begun their 24th week of pregnancy at any time before or during the cruise. Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. Our exclusive Explorations Central programming unlocks the history and culture of each destination with engaging presentations and captivating performances. Scooters left in hallways and elevator lobbies could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no way of getting by a scooter left in a hallway. Hairdryers are available in staterooms on all ships. The credit card on file and payment day of the month can be updated at any time. If you are unable to transfer from your mobility scooter and alternative arrangements are required, please advise Holland America Line at the time of booking or as far in advance of your sailing as possible. So the Have It All package is just one night of dining for two people (paid for 2). For guests who have Holland America Lines Express Docs: Please Note: Luggage tags will be also available for you at the airport on the day of sailing and the pier prior to your final check in. Fully Accessible Holland America Line is widely recognized as a leader in the premium segment of the cruise industry. Keep it with you at all times and remember to leave all medication in its original container. All arrangements for onboard gifts and spa treatments can easily be made online before the ship departs. The bed can be converted upon request to 2 twins if full compliance is not needed. However, due to the sensitivity of caring for any child, with or without a disability, we must first determine what the child's specific needs are so we may properly evaluate and determine the best and safest way to meet the child's needs. Does this suffice? Flexible Fares: Payment is required by the cruise final payment date or at time of booking if created after the cruise final payment date. For the safety of all concerned, the Captain shall make the final determination regarding whether or not it is advisable to provide assistance to guests with mobility limitations, or to carry their mobility assistance device (wheelchair, scooter, walker, etc. Express Docs are a part of our ongoing commitment to environmental stewardship and conservation. Whether you're planning a family reunion or a small group getaway with friends and family, we offer endless ways to discover, explore and connect together. Our Signature package includes everything from our Quench Package along with your favorite premium beers, spirits, cocktails, and wines by the glass priced $11 and under. Any changes will result in the cancellation of the entire air booking. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Bathtub with separate accessible transfer shower: Suite SY8068 endstream endobj 53 0 obj <>stream Upon embarkation you will find a confirmation card in your stateroom or it will be noted in your ID guest card. And its easy to email or leave copies of your itinerary and important information with friends and family. If you don't see our representatives, please have one paged. Package), or $11 or less (Signature Beverage Package). However, please note that additional charges will apply. Employees of GDS suppliers (Amadeus, Revelex, SABRE, etc.) Plastic water bottles are not allowed. These rooms provide a shower with grab bars, accessible shower controls, and hand held shower head. Zuiderdam. Do not pack your passport, medications, cruise documents or airline tickets in your checked luggage. Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made prior to the cruise final payment due date. Every day aboard a Holland America cruise ship brings a wealth of cruise activities and indulgences, along with the freedom to partake in as many or as few as you please. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. The new enhancements offer: New Online Applications . Volendam Learn about onboard activities and tips from cruise . Governmental and medical vaccination requirements vary considerably for different areas of the world, and are subject to change at any time. Express Docs will show a stateroom number if it has been assigned but will otherwise show \"To be assigned\". If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. (Remember that checked luggage might not be accessible at all times.) Staterooms VA8032, VA8031, VA6049, VA5140, VA5137, VA5054, VA5051, VA4132, VA4131, H4090, H4089, VA4052 provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. Holland America Line has a youth program for guests ages 3-17. Packages are non-transferrable and non-refundable. Place these items in your carry-on bag or keep them with you so you can access them easily and keep them secure. You may print selected pages or the entire Express Docs form. Late arrival protection: In the event your flights are delayed or cancelled by the airline on the day you are en route to or from your cruise, our staff is ready to assist you, 24/7. Fares quoted are those currently in effect. Details regarding accessible rooms on each ship are listed below and can be found on each ships Deck Plan. Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. We also have several levels of suggested attire in the evenings. The green Print Board Pass button will be available only after the following: If the Print Boarding Pass button is green, but youre unable to print, try these solutions: Click once, pause, then click once more. In addition to IMO requirements, every ship operates under the maritime laws of a specific country, referred to as the ships flag state. Each Holland America Line vessel offers wireless access throughout the ship. Anyone wishing to volunteer to lead this service should contact the Cruise Director. Learn more about the Greenhouse Spa and Salon. If you're feeling particularly adventurous, there are 128-day itineraries that will take you and your family on a tour around the world. For information regarding bringing your own alcohol, please refer to the 'Can I Bring Alcoholic Beverages Onboard?' The longer you cruise, the more tours you receive. The beds can be converted upon request to a queen-size bed if full compliance is not needed. On the morning of disembarkation, each guest must have settled their onboard account. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Volumes vary by package and subject to change. Yes, transfers, Cancellation Protection Plan (CPP) and Cancellation Protection Plan Platinum (CPPP) may be purchased. The Family & Friend online application and a downloadable version of the Family and Friend Application and latest offers are emailed weekly and may be accessed at the following link: https://book.hollandamerica.com/FNFApplication. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure to verify all flight numbers, departure and arrival times shown on your ticket and provide a telephone number contact. 5 On Koningsdam, Nieuw Statendam and Rotterdam breakfast is available for Pinnacle and Neptune suite guests in the Club Orange private dining venue. The following Frequently Asked Questions (FAQ) provides answers detailing the conditions and procedures for booking family and friends under this program: Is the Family & Friends program available to all employees? May not allow for audio/video calling and streaming. Please have your card and photo identification ready and available whenever getting on or off the ship, as you will need to scan your card at the optical monitors located at the gangway. The choice is always yours. Is the Have It All option available for a single person booking a Verandah cabin? Please clarify the speciality dining in the Have It All pricing. If your shaver operates on standard 110 AC, by all means bring it (guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay). There are three types of accessible staterooms on our vessels. You may review your air itinerary by logging into My Account or Manage My Bookings at www.hollandamerica.com. Fully Accessible Single Side Approach Whether youre planning a family reunion or a small group getaway with friends and family, we offer endless ways to discover, explore and connect together. kind regards Holland America Line assumes no responsibility for the items listed above. Essential Information (hollandamerica.com, www.cbp.gov/travel/international-visitors/esta, Read more about applying for these documents, https://book2.hollandamerica.com/protocols/, https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative, Learn more about family cruises with Holland America Line, Special Requirements Information (SRI) Form, Do Not Sell or Share My Personal Information, 23" maximum in order to be accommodated in a standard stateroom, unless collapsible to a width of 23" or less, 8005134515 (or locally at 9545850575). Q Where do I enter my Holland America Line Booking Number and Last Name? Please be advised that as of June 15th, 2022, Internet Explorer will no longer be supported on many Please call 888-207-3536 afterwards your booking is confirmed to discuss the options. Guests who book with Have It All receive four popular amenities included in their cruise: shore excursions, beverages, specialty dining and Wi-Fi. Facilities include: For rejuvenation through exercise, Holland America Line spas offer fitness classes to help you achieve optimum health and vitality. They are required to check and re-check. The time to reserve your desired stateroom, suite and dining preference is now. Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many team members throughout our fleet who contribute to the guest experience. Menu items from the daily menu are also available in half portions upon request. Guests may buy stamps in port or purchase them from Guest Services by charging their shipboard account. People who successfully complete their cadetship are offered positions as junior officers and, so long as they continue to demonstrate their proficiency and upgrade their licenses, promoted through the ranks. Beverage Management reserves the right to revoke the package if misused. Ambulatory Accessible We have created a broad range of shore excursions with options available for every desired activity level. For guests with food intolerances or allergies that are not life-threatening, please contact our Ship Services Department at (800) 541-1576. Please fill out the form and return it to the Front Office as soon as possible. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. My cruise is in January 2023 and do I need to purchase by a certain date? Therefore, we kindly ask you not to visit your stateroom until an announcement that the staterooms are ready has been made via the Public Address system. (If you choose to take advantage of Holland America Line's Cancellation Protection Plan, this payment will also be due at time of initial deposit.) We have a safety culture throughout our organization, both on our ships and within our Seattle, Washington headquarters. (Whether cruise fares are reduced or free for these additional guests per stateroom, the cost of taxes, fees and port expenses per person still applies.). Please Note: Firearms, explosives, fireworks and illegal drugs of any kindare prohibitedwithout exception. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). If the Online Check-in is still incomplete three (3) days prior to ship departure, Express Docs will still be available for printing; however, you will need to provide this information again at the pier. Travel documents, however, are only issued after final payment has been received by Holland America. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver and other high value or important items, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. Featured Image Credit: Holland America. Staterooms J1067 and J1063 have a step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. *Flight Ease offers two booking options: Flexible Fares - For those who want greater flexibility. You can also add extra funds to any payment and the remaining balance will be recalculated into equal amounts. Other health-related information can be found on the CDC Travelers' Health page. Mar 26, 2020. You must have a Holland America Line account to complete your purchase.
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