While driving on the freeway, check engine light came on, all acceleration power was lost, car directed me to put car in park, press brake, and push start button. this led to extremely dangerous situation of having to navigate traffic and reach the shoulder with no ability to accelerate. Has the vehicle . Sound off and share your experience with other visitors in the comment box below. This is very scary that it is happening and no explanation. Car is unsafe to drive on highway speed. Get reliability information for the 2020 Chrysler Pacifica from Consumer Reports, which combines extensive survey data and expert technical knowledge. Even when I hit the accelerator, it wouldn't go pass 40mph. Twice now driving on the freeway in my brand new 2022 plug-in pacifica with 10k miles all of a sudden there is a rumble (feels like a down shift) and the vehicle won't accelerate. I was told no one could help me at that point and to just come for my oil change on the 29th. The dealer was made aware of the failure and scheduled an upcoming appointment. On average, consumers reported it would cost between $80 to $1,500 to fix, depending on if they did it themselves or had a professional fix it and whether they used the kit or only did one part. This incident occured 11/3, issue occurred with car under 1000 miles driven. The door should have registered that her body was in the way of closing, and additionally should have stopped and re-opened when it made contact with her head. Chrysler might be the inventor of the minivans, but they are almost unable to match the quality standards when it comes to making the Pacifica reliable. A Chrysler rearview camera image recall has been issued for more than 365,000 of the following vehicles equipped with 8.4" or 12" radio displays. The loss of power was not experienced untill the hybrid battery charge had been depleted and the vehicle was running on the combustion engine. But since 2008, the Pacifica has actually been a mostly problem-free car, with the exception of two problems in 2017. Dealer said it was a known issue. The contact stated that upon his mother entering a gas station at a low rate of speed, she hit a divot in the road which triggered the vehicle's phantom braking to engage without warning. Vehicles affected by MyGig REN or REZ Radio doesn't work after jump start or new battery installation 2008 - 09 Ram Truck 2008 - 2009 Durango 2008 - 2009 Aspen This is a significant safety issue as the freeways in my area usually do not have any shoulders or areas that are safe to pull over on. No warning lights or messages ever came on. Either way, some model years may have their fair share of problems, but if you know about their potential issues, you wont be caught unaware. I was able to stop at a turning lane before an intersection, turned off the engine and after re-starting it worked again. That did not fixed. Add your complaint here, about any vehicle. What's worst is that the issue was caused by using the uconnect assist feature. 62 reports in total came in about this issue, which generally affected the Pacifica on average at 131,000 miles, but could happen at as low as 60,000 miles. The navigation system would shut down and reboot this has happen 5 times while driving. The vehicle was part of the o3a recall notice and was taken in about 2 to 3 weeks ago to have the software "fix" done. Somehow no one was hurt and the vehicle did not get into an accident, but it came to a stop in the middle of the exit ramp, which had a steep uphill grade. Vehicle History: Accident reported: airbag . Vehicle was powered down and restarted and was able to return to the road. You should learn about the model year youre interested in and note its maintenance and service schedule. I pulled over and it took several minutes to get the car to restart. More than 318,500 of the recalled vehicles are in the U.S., and 46,772 are recalled in Canada. To combat driving with the tailgate door open, we have placed several narrow vertical strips of take on the back window to alert the driver. Typically, if the close button is pressed to lower the tail gate door or the sliders to, if the door encounters some object as it is closing, it will retract to the fully open position without the drivers knowledge. We had the recall "repair" on 3/9/2023. No prior warnings of anything being wrong with the car. The contact related the failure to the engine; however, the vehicle was not diagnosed nor repaired. Our vehicle stalled 6 times over the course of 17 miles driving around town, maximum of 50 mph at times. Below two things seem to be missing: 1. Turning the system off does no good if you turn it on and it continues to do it. Upon clicking alert the menu is empty of favorites. Uber safety recalls self certification so if you have safety cerification please update to my. When I bought my Pacifica the audio used to go loud and soft. The car is currently at the dealership awaiting repair.. I have had my car into the dealer three times now. #CarpoolCool #Carpooling #MorningDrive #Parenthood #Chrysler #SchoolMornings #ParentsBeLike #Drive, A post shared by Chrysler (@chrysler) on Jan 28, 2020 at 5:30am PST. Hello. I pressed the Uconnect assist button for guidance regarding the traffic on the navigation, the call was dropped/system crashed and subsequently the LCD touchscreen seems to only work every other time we turn on the car. Pulling over across traffic once the car had stalled was also dangerous because I could not propel the car forward. Vin tool confirms parts not available. The dealership said the entire radio needs to be replaced. This time, the dash warned me that vehicle shutdown was imminent, and a turtle icon displayed on the dash. We took it to the dealer to get it fixed, they kept it for a month and did a software update. The contact stated that while driving at 80 mph with the cruise control activated, the vehicle experienced phantom braking. I am looking the website please manufacturer and posted online by national haghway traffic safety. Twice on the highway, and once in a residential area. The default message displayed on the dashboard was service hybrid electric vehicle system. Had no acceleration but could still steer. I was then driving in the rain, in the mountains, without a way to defog my windshield. For more information on how we collect and use this information, please review our Privacy Policy. The engine light came on. Apart from the Chrysler Pacifica starting problems, the transmission issues were still very much present on the recent 2021 model, denoting that the brand has failed to address the underlying issue right from the beginning when the minivan hit the market. Before you committed, you probably did your research to make sure it would do just that. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. No buttons were working. I called my spouse and he drove to meet me. I was driving our chrysler pacifica (under 35 mph, thankfully not on highway) when it shut off and restarted very quickly. Either I will end up in a vehicle collision and I will have to pursue legal recourse, or I may have to look into the lemon law. This commonly happens to high-mileage vehicles at around 130,000 miles. We brought the vehicle in for the recall-software update but vehicle continues to lose power. See On 3/12, while driving on the interstate traveling 70mph, the warning popped up, indicating that a power shutdown was imminent. February 23rd: car shut off while getting off the freeway. The settings are all on . With the recent and major update for the 2021 model the van became even more appealing with the new looks and even more standard features added to the list. Around the end of February the vehicle stalled while parked. Nevertheless, it appeared to be engine failure. After 2 - 3 hours, the tow truck came, he able to restart the car. Landmark Supreme Court Decision Made in Lemberg Laws Facebook Robocalling Suit, Lemberg Law Wins Class Certification in Robocall Case, I purchased a 2022 Hyundai Palisade equipped with the factory tow package so that I could tow my boat. On 3/6/2023 while driving on a freeway, my vehicle experienced a complete loss of motive power and the accelerator was unresponsive. After incident, the check engine light came on. Two weeks later on christmas day when we were leaving a family party the issue came back and we were not able to get it started. The van came to a stop with some bad sounds from the engine. Replacing the A/C unit wont fix electrical or wiring-related problems. Then cannot back on. 5-10 minutes later vehicle cleared the error and I was able to drive to a local dealership who told me "there is nothing they can do for me". I am now concerned this will happen while in motion. Then I had to push start button several times to unlock the shifter to go to drive again. So I dove to the closest auto zone for a code reading. Chrysler Pacifica owners have reported 21 WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at the XY101 Connector please contact . The manufacturer was made aware of the issue. It went back into the dealer on 3/21/23 and they are replacing the fuel tank and the fuel fill line. Check engine light has come on after about the tenth time seeing the red turtle appear then go away. Both times it had to be restarted, holding up traffic. Need to wait couple minutes to restart the engine and this issue has been reproduced every day. The Chrysler Pacifica (minivan) got above-average scores in terms of reliability. However, this may keep on happening unless you install new valve spring retainers. For the record, 16 mention the engine as being the problem, 14 blame the powertrain, and 12 say the electrical system is the issue. The failure mileage was unknown. Chrysler custumer service advice if the not able to fix the car bring it to independent repair shop for brand new car less then a year old. Chrysler has said that they will diagnose and repair all affected vehicles for free. The issue was being evaluated at the time of the complaint. Any information provided on this Website is for informational purposes only and is not intended to replace consultation with a professional mechanic. Some owners have shared that this problem may be accompanied by backfiring and hard starting. Then I pushed the power bottom to turn off the car. No answer giving at all. The van is brand new; we've had it 5 weeks, it has 698 miles. Uconnect for Chrysler - System Updates & How-To Videos Skip to main navigation Support General Support by Brand SYSTEM UPDATES See if you qualify for a software upgrade. I drive on the freeway, and I lost any power with the car, I'm lucky my baby was not in my car on that day. It was not a large leak but it was enough to soak the felt lining underneath the gas tank. I thought it was the new the leather smell, but later found out that the driver's side of the car was leaking. I tried for 5 minutes to do as the car message was indicating- put the car in park, turn the engine on, but the car would not return to normal function, drive would not engage, the car would not accelerate. 2 of which were on the highway, the 3rd was on exit ramp of highway. It used to be a crossover from 2004 to 2008, but has been a minivan since 2017. They hooked it up and could not find anything on the monitor. I still haven't heard anything from them. There was a malfunction light that came on once the engine stalled. Luckily, I had enough momentum to make it to the shoulder. As our family was again on a highway accelerating the engine cut off with no ability to accelerate. A serious safety issue exists with electric sliding and raise/lower tail gate doors. So please share safety certification to uber llc the vehicle is sefety recall however their remedy available at this time no problem I need for uber. Googled it and there were news articles about the issue. It's designed to allow the driver to get to a dealership. We called dealership, service manager immediately acknowledged safety concern and picked up vehicle at our home. The radio would freeze on the loading screen and never operate. I had my 2 kids in the car at this time and fear for their safety. See 2022, CarProblemZoo.com All rights reserved. Once vehicle was stopped had to change from run mode to off mode and then was able to restart and proceed. U connect / radio / backup camera / temperature control system freezes causes lack of control of temperature controls, no backup camera no controls in the radio/attached systems. The engine is arguably the most important component in the minivan. Illuminated Check Engine Light Due to Carbon Buildup, Engine Noise Due to Damaged Retaining Pin. Also never receive safety recall noticed by mail, by text or by email. The car goes back to the dealership on Tuesday July 3rd, and they will keep it and try and re-simulate the issue while we have a loner car. No problem or warning prior to this. Driving approximately 15-20 mph. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). Engine light turned on and a message popped up saying 'vehicle will shut off soon, stop safely'. No matter at a 20 mph or 50mph. This safety braking does not work. statistics and reliability analysis of Chrysler Pacifica, all problems of the 2018 Chrysler Pacifica, all problems of the 2019 Chrysler Pacifica, all problems of the 2006 Chrysler Pacifica, all problems of the 2017 Chrysler Pacifica, all problems of the 2004 Chrysler Pacifica, all problems of the 2005 Chrysler Pacifica, Navigational (global Positioning System) Gps problems, Recreational Vehicle Lpg Tank Valve/gauge problems. I called fca about the issue, and they couldn't find any service center to accept my vehicle within a week, and told me I could rent a car on my own if I was concerned. I propose that the nhtsa put more pressure on chrysler to repair the root cause of the problem instead of a software update that merely notifies the driver. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Last evening while driving on the highway, the car gave the warning of safely exit road way, you are about to loose power. We bought our Pacifica about 3-4 weeks ago. I just want this thing fixed. Theyve also shared that damaged wires may result in abnormal ticking sounds coming from the drivers seat. This occurs several times a day. Turn off the car, open the car door, wait a few minutes, restart. The onset of seat problems usually happens at around 106,000 miles. Consumers reported that the buildup would cause their car to stutter when trying to maintain a steady speed. The Chrysler Pacifica, despite being all practical and handsome in looks, isnt a reliable vehicle at all as per the NHTSA reports. My wife had to coast off the highway. Cannot turn off climate control, cannot get fire tvs to work reliably, no dvd player like we ordered, uconnect and fire tvs cut out,cannot change radio stations on steering wheel or volume, onily works when it wants to. The bulletin applies to the vehicles listed below. Had to pull over carefully again. Vehicle History: No accident or damage reported to . But when they Googled the problem, which is how they found the fix, they discovered it was a common issue.