For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. USPS will either return to sender or require COD. The beauty of this online marketplace is that listing an item is free. We also provide our insider top tips for avoiding the unpleasant scenario of your parcel weighing more than what is stated on the shipping label. Just select Mercari Local when listing, and when you make the sale, youll schedule a pickup, set your sold item out, and a driver will take it from there. Start selling on Mercari now or Buy items Use my link Refferal Links may include commission to Youtuber*Sign up for Mercari and get up to $30. In some cases like shipping with a platform like Mercari and Depop, you may have to cancel the order and have the buyer repurchase the item. Scan this QR code to download the app now. 166. Accidentally shipped the wrong weight. : r/Mercari - Reddit If youre paying for shipping and you need to change the weight or dimensions, you can edit the shipping label on the Order Status page. Smaller weights can get through, but if it's a lot, like yours, it won't. chichix4 2 yr. ago I had that happen with a UPS shipment and the ups store wouldn't let me pay the difference in price and told me mercari would have to handle it on their end. When shipping by yourself, Mercari requires you to take a few extra steps, including: Want to offer insurance on an order? Easyship is free for 50 shipments each month. If you're looking to ship using USPS Regional boxes, you will no longer have the option to send them at Regional Rates. Mercari's prepaid label gives you all the benefits. Go Local and skip shipping entirely. By contrast, shipping yourself means finding your own shipping service. If you choose to do this, reach out to us using the form below. So if you have a shipping label through a commercial rate such as ones used by Mercari and Etsy, you will be paying a retail rate, which is higher. You can offer your buyer a discount on the shipping difference or additional discounts for the inconvenience. Shipping and Delivery Fees on Mercari We offer low, fixed rates with USPS, FedEx, and UPS for packages weighing up to 50 lbs - with a maximum length of 34". Remember that the dimensions and weight must include the packaging. Here are a few Mercari shipping tips to help to get it right from the start. Make sure you choose a shipping option that includes insurance, like USPS Flat Rate. Packages over 45" may attract an additional courier surcharge of up to $120. Packing materials add bulk and weight. Archived post. The last option and one that is not recommended is to send the package as is. To calculate the volumetric weight of your package, youll need to find the total volume. Multiply the package (Length x Width x Height) and divide this number by 139. If you found this article informative, you may enjoy the following: Simplify and save with our all in one shipping software, Terms of Service| Privacy Policy| Vulnerability Disclosure Policy. It does mean that you will have to cover the cost yourself, whether shipping is originally free or paid by the buyer. Shipping on Mercari is best done right after the sale and with full transparency. So it is a risk how the post office will handle your package. If you'd prefer not to have to ship anything, try Mercari Local. Scan this QR code to download the app now. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. To cancel the transaction for the buyer to repurchase: Your buyer will see the item in My Likes or Following and can purchase the item again. Now what? Heres a full breakdown of all the Mercari shipping options. Go to the Order Status page and send your buyer a transaction message explaining the situation. At the end of the day, the Mercari shipping option you choose has a big impact on your earnings. Follow these steps to ship with Mercari Prepaid: Mercari Pack and Ship is a great way to ship large, bulky, or fragile items. total weight of your item with packaging. If you shipped via FedEx and they catch it, I believe they bill Mercari directly and Mercari will eventually send you a warning email to be more careful. How to update your shipping label - Mercari: Your Marketplace Once the item is sold, you cant change any of the shipping options unless you cancel the order (Refund buyer button). I don't believe sellers or buyers should be able to cancel without contacting Mercari in the first place, that's how it used to be. Made a sale on Mercari? You may have to offer a partial refund to cover the added shipping cost. You can save money on your next Mercari shipment with Easyship. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. How To Avoid Shipping Charge Corrections | UPS - United States Whether you are shipping small boxes or bulky items on pallets, if you follow our guidelines above, you will prevent your package from weighing more than the shipping label. You'll also gain instant access to features such as the following: Ready to start shipping with Easyship? Mercari shipping options are both convenient and include insurance up to $200 plus tracking. After you cancel the order, edit the shipping options and then ask the buyer to purchase the item again. I feel terrible about it and I messaged Mercari support. Especially if the buyer is supposed to pay for shipping and the shipping cost difference will significantly reduce your earnings. This is where a shipping scale comes in handy. 16496111fba8dc9ffec5fbcb7 hard rock cabo concerts. English Espaol Customer Service My USPS Go to USPS.com Site Index. A shipment where the average weight per package is greater than 50 pounds or packages over 50 pounds with the weight not specified on the source document or the UPS automated shipping system used. The good thing is that the buyer will not have to be bothered. Archived post. How to enter the correct shipping weight on Mercari and never get those shipping fees when you go drop your package off at the Post Office!I hope this video helps you guys.How To Make Over $1,000 Online Start Making Money Online Today (E-Book )https://isabel-cee-shop.fourthwall.com/products/how-to-make-over-1-000-onlineShop my favorite amazon productshttps://www.amazon.com/shop/isabelcee(this a affiliate link I may receive commission if you purchase any products thank you guys for the support)Business InquiriesEmail: simplyisabelcee@gmail.comCheck out my shop: bellaisabella11: Get up to $30 off* when you use my code QTHMUV to sign up for Mercari. This is the preferred option for many sellers since it is the sellers responsibility to accurately provide shipping costs. I then contact mercari asking about how to get an updated shipping label so that I can send the pants back when they get to me and support tells me the only way to do this is to cancel the sale and have her repurchase. Mercari Review: What I've Learned After $28,000 in Sales - DollarSprout How do I do my own shipping on Mercari? - remodelormove.com If we use Mercari shipping boxes, the small box is right for the iPhone. No matter what your reason is We have been selling online for over a decade and want to bring you some of the best information and reviews to help with your business. So I sold a pair of jeans and accidentally picked the <1 pound option when I should have picked the 1-3 pound option. Mercari shipping services are limited to those who have physical addresses in these countries. Our all-in-one solution gives you the cheapest rates on cross-border shipments, an automated duty, and a tax calculator, plus helps you generate all your customs documents in minutes. For more information, please see our If you're shipping a package up to 50 lbs and 45" in length and 20" in width, consider using a prepaid Mercari label to save money and give you peace of mind. This label reflects the product weight and size provided on your product page. zulu social aid and pleasure club posters . Packing materials add bulk and weight. The easiest way to fix the postage difference without contacting the buyer is to pay the difference in postage at the post office yourself. The shipping fee will be deducted from your Mercari balance. 'In honor of imnotlegolas for starting this subreddit.'. I shipped an item and I estimated the weight because I didnt have the scale. Most courier drivers do not bring scales to weigh parcels upon collection. Making shipping even easier. This will keep the tracking number the same. At Eurosender, we cater to a wide range of customers who ship for private and commercial purposes. If the buyer is paying for shipping and you need to change the weight or dimensions you can either cover the additional cost yourself at the post office, or cancel the transaction and edit the listing so the buyer can repurchase. The package may also be sent back to you until you pay the postage difference, causing a delay for your buyer. Prepaid labels offer a single price for shipments to and from any US state (excluding Hawaii or Alaska) using the top carriers UPS, USPS, and FedEx. 85. r/Mercari. However, mistakes do happen so communication is key when it comes to providing customer service. The package will be collected but a surcharge will be issued. To edit your Ship from address in the app, go to the Order Status page and tap Edit beside your address. Easyship is happy to bring you these Mercari shipping tips in our efforts to help merchants simplify shipping and save up to 91% on every shipment. Save up to 91% off on USPS, UPS, FedEx, and more. lumbo484 4 yr. ago It was USPS dr_jr_president_phd 4 yr. ago If you find that your package is overweight, you can buy a new shipping label on your own. If you want the buyer to pay, the cost of the shipping label will be added at checkout. The longest side cannot . Shipping mistakes happen. Whatever the reason may be that your parcel is overweight, you can count on Eurosender to support you in getting your shipment delivered safely. Question about shipping weight : r/Mercari - Reddit Here's my invitation link : https://merc.li/9gJErd6vbHave questions? If you need to ship your Xbox, whether because you're selling online, moving, or gifting, you may be wondering how you can ship it and what is the cheapest way to do it. Your second option is to ship the item on your own with a valid tracking number. Well, it depends. Parcels are weighed later at the local depot. That is why this option is not recommended. TL;DR: if you have shipping issues never cancel sales before the item has been returned to you. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Ask your buyer to Like the item or Follow you so the item can be easily repurchased. Mercari recommends the cheapest shipping option based on the item weight and size provided in your listing. Here are some common questions when using online platforms to sell. All you need to do is take this shipping code to the nearest UPS Store. Does anyone know what will happen? open a conversation window with them. I can't abide paying $12.40 shipping for a $12 shirt. If your parcel weight is more than what is stated on the shipping label, most courier companies will issue a surcharge for the overweight package or send it back to the pick-up address. New comments cannot be posted and votes cannot be cast. Hopefully, this helps if anyone else ever finds themselves in a similar situation. Mercari Pack and Ship is only available if youve decided to pay for shipping. Your second option is to ship the item on your own with a valid tracking number. My Parcel Weighs More than Stated On the Shipping Label. What Now If you realise before the pick-up that your package is overweight, contact our customer support team for advice. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news. Or you had to guess because you didnt have a shipping scale then. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); Like shipping any other underweight package, you are responsible for the postage difference. But make sure you get a new shipping label. Flat rate shipping Your product will be sent via UPS Simple Rate, aka flat rate, including insurance for $200 and package tracking. Mercari ranks 723rd among Marketplace sites. Postage Rates & Prices | USPS After you cancel the order, edit the shipping options and then ask the buyer to purchase the item again. See Forever postage stamp prices and other postage rates. If you shipped it via USPS and it gets caught, the post office will charge the seller the difference in postage owed. That way, you can charge a flat shipping rate or add the estimated shipping to the cost of your item. Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx; Mercari Pack and Ship is a great way to ship large, bulky, or fragile items but Easyship offers up to 91% off discounted shipping rates on 250+ courier services . The parcel dimensions and weight you insert when placing your order on the Eurosender platform are forwarded to the courier company assigned to transport your shipment. let them know and b.) Once your iPhone sells, Mercari suggests a list of shipping boxes that correspond to the size and weight of the item. Mercari Shipping: Our Top Tips Today | Easyship Blog mercari ship on your own option In section 3, well discuss whether this is the most affordable option. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_1',119,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_2',119,'0','1'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0_1'); .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. How can I edit the shipping options after my item is sold? - Mercari The package size must be less than 34" (longest side) x 20" (second longest side). Privacy Policy. I'm so confused as to what I said wrong. Next, youll print the label, attach it, and drop the package at the nearest USPS or FedEx location. Make sure that you communicate with your buyer and clearly explain the mistake. I have wrong weight on the shipping label of the parcel. Yes. You will have to stand in line and have the post office tell you what you will owe. The UPS Store associate uses the code to package and ship the product on your behalf. The longest side cannot exceed 45 and the length plus width combined cannot exceed 108. The reason is that if you ship your package as is, you will lose Mercaris Shipping Protection in addition to having to pay the postage difference. Save up to 40% Save with discounts on flat-fee standard and economy shipments. This is because the platform emails you the shipping label, insures packages up to $200, and includes package tracking. New comments cannot be posted and votes cannot be cast. So what are your options if your package weighs more than the label? I reach out to my buyer who apologizes and says it was her mistake and updates her address on mercari. After this time, a return label will be emailed to you. You can then buy the correct postage on your own and it will be cheaper when you use a shipping software like Pirateship or GoShippo.com.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Read Next: Cheapest Way To Ship A Package: Step-By-Step With Pirate Ship, Yes, USPS Regional Boxes Are Discontinued. Reviewers complaining about Mercari most frequently mention customer service, credit card, and phone number problems. 'In honor of imnotlegolas for starting this subreddit.'. open a conversation window with them. By: Ina Steiner. Prepaid shipping is best for small and medium packages make sure your package is under 50 lbs and no larger than 45 in length and 20 in width (packages exceeding these weight and size limitations may result in an additional surcharge). For more information, please see our Youve joined the 10,000+ brands that use Mercari to sell new or used products. We like to think of it as local selling, reimagined. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. If you ship an overweight package, you risk losing a lot of time and money. Cancel the item by tapping Refund the buyer on the bottom of the Order Status page. You guys can get whichever weight you guys want that weighs up to 25lb,50lb,etc. Any package over 45" in length may attract an additional handling surcharge up to $90. A shipping scale costs around $20 but it can save you many headaches in the long run. Here are the steps for using Mercari Pack and Ship: Mercari lets merchants ship any way they like. Find the guaranteed cheapest shipping in seconds with Easyships free shipping rate calculator. Should I tell someone or will Mercari just take away some of my profits from the sale? Make sure that the order is updated with the new tracking number and message your buyer so theyre aware. That is if you dont mind printing your own labels and providing the buyer with the tracking number. 2022 MERCARI SHIPPING LABELS EXPLAINED (HOW TO)In this video, I explain the difference in USPS / UPS pricing vs shipping labels yourself on Mercari. The post office is now telling my buyer they need to pay to get their package and my buyer didnt have cash on them so the post office wouldnt give them their package. After a return is approved, the seller has 24 hours to confirm their return address. This means youre free to use your own boxes and packaging. I also think that this could be a situation that dishonest buyers could game that sellers should be aware of. Cookie Notice You can reprint your shipping label in the app by tapping Profile > Selling > In Progress > the Item, then tap "View Label." So I let my buyer know (she agrees to the plan) then go ahead and cancel the sale thinking that that will make the turn around for the repurchase quicker and that it will mean more of the buyers funds won't be tied up in this purchase than necessary for long. Mercari has a rating of 1.35 stars from 2,029 reviews, indicating that most customers are generally dissatisfied with their purchases. Sellers in Alaska and Hawaii may only ship via USPS. It's being shipped through UPS. While it can be inconvenient to have to buy a new label, buying a new label can be the best option. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. Mercari provides two native shipping options to merchants or lets you ship on your own. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Be sure to keep the buyer informed on what you decide to do. If youre overwhelmed by the process of shipping out your items for sale, weve got you covered. Its smart to consider the cheapest shipping rates when deciding how you want to ship. What Now? Set wrong Weight for shipping what do I do? : r/Mercari - Reddit The cost of the new label will be deducted from your list price. Many sellers may be afraid to lose the sale doing this. How to Sell on Mercari (2022 Update) From Pennies to Plenty If you choose to do this, make sure to let your buyer know what the new tracking number is. This Mercari shipping option is suited for bikes and guitars but not too much larger. To edit the label's weight class in the app, go to the Order Status page and tap "Edit" beside the Carrier information. While it may be convenient to use Mercari shipping, they do require you to enter the package weight and dimension correctly at the time of listing. You can also use Easyship to insure packages up to $5,000. Make sure the weight class you select includes the total weight of your item with packaging. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); Read Next: How to Ship on Your Own on Depop. But don't worry, How To Pack & Ship An Xbox (With Pictures). Message the buyer *before* you do this to a.) As of January 22, 2023, USPS Regional Boxes were discontinued. USPS postage rates offer low-cost mailing and shipping prices for domestic & international customers. Like Mercari, you can cancel the order and have the buyer repurchase the item. I contact support again explaining the situation but they insist that because I cancelled the transaction there is no way for me to get compensated for this sale, even though my buyer has the pants and is happy with them. This will help us confirm the items delivery and make sure you get paid on time. First, you select who pays for shipping when you list an item on Mercari. Apparently, "everyone does this on Mercari" - I believe that trying to pull a fast one on the USPS, or FedEx or UPS is not just wrong but can result in charges on the back end if you get caught. With Mercari Pack and Ship, youll be emailed a UPS shipping code after the sale. Buyer wants me to reduce size of package to trigger lower shipping Archived post. Mercari Doesnt Offer International Shipping, The Best Mercari Shipping Rates with Easyship, free shipping boxes provided by top courier services, generate all your customs documents in minutes, Mercari shipping rates vary based on your package weight and size, and the shipping option youve chosen, Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx, Mercari Pack and Ship is a great way to ship large, bulky, or fragile items but Easyship offers up to 91% off discounted shipping rates on 250+ courier services, Choose Mercari Prepaid when listing your item, Package the product, print the label, and attach the label, Ship within 3 business days of the purchase date, or risk losing your Mercari shipping protections (insurance and tracking), Confirm your shipment in the app to let the buyer know its on its way, Choose Pack and Ship when listing your item, but only if youre paying for shipping, Select the weight range from the suggestions in the app, Bring the item and your shipping code to a UPS Store location, Your package will be labeled and shipped by the UPS Store; the buyer will be automatically notified that the shipment is on the way, Mail items within 3 business days of the sale, as shipping protections may be nullified after this three-day window, Communicate with the buyer if you can't meet the 3-day shipping window, Save money by shipping lightweight items in poly mailers, Order free shipping boxes from courier services to keep costs low, Compare Mercari shipping rates vs. Easyship when deciding which shipping method is right for you. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online.