If there are any issues, please contact Guest Services. You will usually have access to your cruise . Royal Caribbeans onboard staff and crew await our guests with personalized Gold Anchor Service. WHAT ARE THE GRATUITY GUIDELINES FOR CRUISES? Guests, who violate any alcohol policies, may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Vacation Policy. Guests under the age of 21 will not have alcohol returned to them unless on an itinerary where the drinking age has been lowered to eighteen (18). We reserve the right to vary minimum age limits without notice where local laws require or where necessary or desirable deemed. Lunch Open On Oasis class, smoking is not permitted in Central Park or the Boardwalk neighbourhoods. The cost is US$7.95 per minute. In the event of strikes, lockouts, riots, weather conditions or mechanical difficulties, or for any other reason whatsoever, Royal Caribbean may at any time and without prior notice, cancel, advance, postpone or deviate from any scheduled sailing or port of call and may, but is not obliged to, substitute another ship or port of call, and shall not be liable for any loss whatsoever to guests by reason of such cancellation, advancement, postponement, deviation or substitution. Normally, changes in the itinerary are to protect the interest and safety of our passengers. Please stay in your staterooms and away from guest corridors between these hours. Call us at +65 6305 0033, visit us at RoyalCaribbean.com.sg or contact your travel agent. The Cruise Ticket Contract limits your rights. Please review the Guest Conduct Policy at http://www.royalcaribbean.com/content/en_US/pdf/Guest_Conduct_Policy.pdf or contact your travel agency or your local booking office for further details in advance of travel. Guests who violate this smoking policy may be subject to further action pursuant to the Consequences Section of this Guest Conduct Policy. Breakfast Open Please check with your airline or travel agent for the luggage limit that applies to your flight. Let us handle your flight and begin your journey toward the vacation youve been dreaming about. These must be booked at least 5 days prior to your sailing date. Aquanats (3-5 years): Call 26003 from a ship phone Assembly station: Location passengers must go to during an emergency drill or in an actual emergency, which can be found on the back of your SeaPass. You can unsubscribe at any time. WHAT ABOUT GUESTS WITH SPECIAL NEEDS AND DIETS? Whilst every effort is made to ensure the accuracy of the brochure and prices at the time of printing, regrettably errors do occasionally occur. Jeans, polos, sundresses, and blouses are all the right amount of laid back. The cost is approx. Nursery (6-36 months): Call 26001 from a ship phone Easily view, edit and update your travel details for your upcoming cruise. Look up my reservation Please note, you can only make payments online if you have booked directly with Royal Caribbean. Royal Caribbean shall not be responsible for any failure to adhere to the arrival and departure times published in this brochure for any of its ports of call. Give yourself plenty of time to obtain or renew your passport, if necessary. My Family Time Dining is available onboard selected sailings for the earliest dining time only (varies by ship and sailing). To view current offers, please visit www.clubroyaleoffers.comand enter your last name and Crown and Anchor Society number. You can also contact our emergency travel team at + 1-305-982-2700. Save big off onboard prices when you buy pre-cruise, and enjoy bottomless beverages all cruise long, including premium coffee, tea, fountain soft drinks, freshly squeezed juices and bottled still water. Subject to our Booking Conditions Royal Caribbean International is not responsible for any injuries or losses sustained whilst guests are ashore, whether on an organised excursion or otherwise. You must ensure that you are using an up-to-date brochure when you book your cruise. Along with showstopping original productions, live music, parties and parades and next-level spa treatmentsan unrivaled world of thrills and chills awaits you. Smoking areas Please make sure to check the itinerary the day of to make sure the All aboard time has not changed. You must be at least 18 years of age to purchase, possess or use tobacco onboard. The hold is used to secure funds for anticipated onboard purchases, and will be released once your final charges are settled at the end of your cruise. That lets us stagger guest arrival and reduce crowds at the terminal. You can unsubscribe at any time. If you purchase a pier transfer service, well meet you outside of the customs area (or other designated meeting point) after you have claimed your luggage and show you to our coach, in which youll ride to the pier in comfort. Please visit the Guest Relations desk for additional details. Guests arriving after this will not be permitted to board. Here are a few types of suggested attire youll My Royal Cruise is all about convenience. Onboard the ship Cancellations by RCT: If RCT cancels a cruisetour or the land portion thereof, it will re-book passengers on the same cruisetour with a different departure date or a similar cruisetour. Room service is available onboard any time of the day or night simply order from the room service menu located in your stateroom/suite. Start planning your next cruise vacation by selecting a destination and departure port. We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. Some of the shore excursions are subject to minimum numbers and may be cancelled if requirements are not met. Royal Caribbean changed its main dining room (MDR) menus earlier this year and that set off a wave of complaints from long-time cruisers. The app is free to download and use. While Royal Celebrity Tours Inc. or another affiliate or subsidiary or parent company of Royal Caribbean (collectively referred to as RCT) will arrange for the land tour component of your cruisetour, they do so only as a convenience to the passenger. If all the charges are correct you do not need to do anything further and your SeaPass charges will be billed automatically to your American Express, Diners Club International, MasterCard or Visa card. Give us a call: Your stateroom phone is a great way to stay away from lines and get your questions answered. All guests must ensure that they are medically and physically fit for travel and that such traveling will not endanger themselves or others. Itinerary Overview. Enjoy the best activities onboard Royal Caribbean Cruises. UPDATE TO YOUR CRUISE RESERVATION? Port address: Upload an image of your current cruise line offer, including your name, stateroom category and offer expiration date. WHAT HAPPENS IF I BECOME SICK ONBOARD SHIP? There is an expansive variety with excursions for every type of traveler. All alcohol purchased during your cruise at the duty free rate will be stored by us and only delivered to your stateroom on the last night of your cruise. Guests will be required to fill out a Public Health Questionnaire prior to arrival or at the pier attesting that they are not more than 23 weeks pregnant. The only exceptions to this policy are curling irons and hair straighteners. North Star elevates you above the ship for the best 360-degree views of the world. RCT cannot assume responsibility for any additional costs or fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through Royal Caribbean. The best medical care: Our high-quality onboard medical care is stronger than ever, with more doctors and nurses on each ship and state-of-the-art equipment. Get on island time and unwind on some of the best beaches in the world, venture deep into the rainforests, and snorkel the most vibrant reefs on a Caribbean or Bahamas cruise getaway with the whole family. For ships originating in North America, the minimum drinking age is twenty-one (21). We also regularly update our website to ensure the accuracy of information. Your Purchase of Shore Excursions and All Other Goods and Services. Sipping something cold whipped together by robots at the futuristic Bionic Bar, then springing for bumper car action at Seaplex. By clicking submit, you will automatically be enrolled in the Crown and Anchor Society. Explore Serenade of the Seas. Frequently Asked Questions Travel Requirements & Documents Testing Requirement Online Check-In Boarding Vaccine Requirement Crown and Anchor Society Loyalty Program Future Cruise Credit A Room Service menu is available 24 hours a day (Please note: there is a nominal charge operational at all times). Prior to obtaining your SeaPass, use your SetSail pass for purchases. BOLD SAVINGS ON YOUR FAVORITE HOTELS. To receive appropriate assistance, you must be sure your travel agent notifies us at the time of booking of any special need and other relevant information. Feel free to leave the following items behind as they will be available onboard to use at no charge: pool towels (which can be used in port), soap, shampoo, and hair dryers. Baggage porters will be on hand to direct you to taxicabs, buses and cars. When you are seeking that ultimate family holidayan epic adventure youll never forgetlook no further than a Royal Caribbean cruise. Royal Caribbean Singapore: Cruises and Ocean Getaways Back to Main Menu Up to $550 off + 50% off all guests + Kids sail free* SALE ENDS IN 03 hrs 45 mins 51 secs Book Now Cruising to Any Destination Departing from Any Departure Port Leaving Any Date Search Cruises QUICK GETAWAYS STARTING FROM [price] BOOK NOW 5-7 NIGHT SAILINGS STARTING FROM On your shore excursions, all destinations are casual. For further modification, such as changes in date, time or party, you can either cancel and rebook the reservation or visit Guest Relations once onboard. Children or infants less than three (3) years of age cannot participate in the Adventure Ocean Youth Programme which is restricted to ages 3-17 years inclusive. Getting Pampered Please note: that some shops/museums in various ports may be closed due to local holidays or customs. ARE THERE ANY FORMAL HEALTH REQUIREMENTS? Stay on ships time 15 Night Ultimate India, Sri Lanka & Malaysia Cruise. Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas. Starboard: Right side of the ship when facing the front of the ship. Cell number: +65 9720 5910 Please contact us if you have already reserved your cruise and do not meet this requirement. For your convenience, the guests Relations Desk can cash travellers cheques and provide foreign currency exchange. pantsuits. Alcoholic beverages seized on embarkation day will not be returned. Quench your thirst onboard with the best value on your favorite drinks. You can unsubscribe at any time. Port agent address: Wallem Shipping (Singapore) Pte Ltd, 991 Alexandra Rd, Singapore 119964 1. All arrangements made for guests with independent contractors are made solely for the convenience of the guest and are at the guests risk. Like landing bragging rights on the high-flying skydiving simulator, Sky Pad. Doing so before you arrive means the easiest boarding experience. Although scheduled times are published for the Alaska Railroad trains, track conditions and other rail traffic may result in significant variations from the published schedule. WHAT TO KNOW BEFORE YOU GO ON YOUR CRUISE. Both Genting and Royal Caribbean cruises to nowhere depart from the Marina Bay Cruise Centre, located at 61 Marina Coastal Drive. RCT assumes no responsibility with respect to these services (including cancellation, delay, injury and death, accommodations for guests with special needs or damage to property) even though RCT may collect monies or make bookings. A. Touchless boarding: Guests who check in on the mobile app dont need a paper boarding pass. Please put your name and home address on each tag and remove all loose straps from your bags. Times may vary by ship. For more details, see our Refusal to Transport Policy and Guest Vacation Policy, each of which is available online at WWW.ROYALCARIBBEAN.COM. Let your adventure take flight our Air2Sea program makes getting to your cruise a breeze. Give yourself several hours between the time you get off the ship and the time you need to board your flight home. Check out the Adventure Ocean Youth program for age-appropriate kids activities For more details about how we use your information, view our Privacy Policy. . To provide you with a cruise offer, please ensure the image you upload is your best cruise line casino offer and includes the following fields: Only one Offer Match submission can be submitted per recipient. This offers children an expedited service during first dining seating and then they are transferred to Adventure Ocean. Subject to prior approval with the pursers office, you may also settle your account with US dollar travellers cheque or a US dollar cash payment. To ensure you do not miss out on your chosen shore excursion, we strongly recommend that you visit our website RoyalCaribbean.com.sg to reserve your place. Cigar and pipe tobacco is limited to designated outdoor areas. It shall be a condition of boarding and remaining on-board any of our ships that all guests throughout their stay comply with our Guest Conduct Policy. Prices vary for each excursion and are subject to change. Do your guest safety briefing digitally WHAT ABOUT CASH, CHEQUES AND FOREIGN CURRENCY? 866-562-7625. There was an error processing your request. This policy is designed to ensure that all guests are able to participate in a safe and enjoyable cruise vacation and, as such, the Guest Conduct Policy sets forth standards of conduct for guests to follow throughout their Royal Caribbean International cruise vacation, including transfers to and from ships, inside terminals, while on-board, at ports of call, during shore excursions and at our private destinations. 61 Marina Coastal Drive, Singapore Preparing to Leave Once connected, tap the "Ship" icon on the top, tap "Entertain," and then tap "Shows and Movies." Plan ahead and make your show and activities reservations today using the mobile app or at our Box Office today from 11:30 am to 3:30 pm in Music Hall on deck 4. Dangerous chemicals: Including bleach, paint and other flammable liquids. For the comfort and enjoyment of our guests, our ships are designated as non-smoking; however, we recognise that some of our guests do smoke. Unlock some of the most incredible travel destinations. Traincar Host: US$1 a day per guest. Royal Caribbean International has a service charge for onboard room service orders of US$7.95 per order. Find all the information, including payment details and due date. In addition, Royal Caribbean shall not be required to refund any amount paid by any guest who must leave the cruise vacation prematurely pursuant to the either policy, nor shall Royal Caribbean be responsible for lodging, meals, return transportation or other expenses incurred by the guest or for any consequential or punitive damages. Once onboard please consult your cruise compass for details specific to your ship. Smoking: Except as may be provided by a specific independent operator, smoking is not allowed on motorcoaches, mini-buses, trains or airplanes. It is important that the name on your reservation be exactly as it is stated on your passport or other official proof of nationality. When youre onboard, the right look will vary by venue, time of day, and activity. This bag should include: travel documents, medications, swimsuit, coverup, change of clothes, and sunscreen. Photo Credit: LukeandKarla.Travel / Shutterstock. If youre staying at the two-storey Ultimate Family Suite, you may never want to leave. Or, if you don't have a My Cruises account, create one now. Explore our cruise itineraries and choose from a variety of rooms depending on your needs and budget. Plan everything now and use your vacation time to actually vacation. Guests who prepay gratuities will not have an automatic daily gratuity added to their SeaPass account. In order to maintain an effective and meaningful security environment and to comply with international and national security laws, regulations, and guidelines, Royal Caribbean has established strict security procedures in the seaport terminals we utilize and onboard all our vessels. Royal Caribbean itineraries, pricing, policies and procedures are constantly evolving. We do not provide irons in staterooms as they constitute a fire hazard. Group reservations for activities, spa or dining venues can be made on MyCruise in Pre-Cruise Planner, or through one of our Customer Service agents at (800) 465-3595. Reservation We are experiencing technical issues. Stay connected while onboard with VOOM - the fastest internet at sea. Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance. We ask that guests do not pack passports and other required documents in checked bags, as failure to show these documents may result in denial of boarding. Explorers (6-8 years): Call 26006 from a ship phone You will also be able to view your cruise itinerary, remaining balance, and submit payments. Bring your completed cruise documents to the cruise terminal, where one of our friendly representatives will check you in and direct you to the ship. Day 2 - Kuala Lumpur (Port Klang), Malaysia. Whether you need a place to stay on travel days to and from port, or you just want to extend the adventure, now you can book top-rated U.S. hotels and score incredible savings up to 50% off. Once onboard, please meet with the Maitre d to review the menus and address any questions you may have. At the terminal Malaysian currency Reserve your shows on the Royal Caribbean app: Portside: Left side of the ship when facing the front of the ship. For more details about how we use your information, view our. Start browsing now and find a bundle thats right for you and your crew. To facilitate our ability to continue to provide safe and enjoyable cruises to our guests, we reserve the right to refuse to accept a booking request from an individual or group and reserve the right to cancel an existing reservation. Should you wish to book either of these options, then please contact Royal Caribbean offices or your travel agent who will be happy to help you. HOW DO I FIND OUT ABOUT AND PAY FOR SHORE EXCURSIONS? WHAT ARE THE CONDITIONS OF MY CRUISE TICKET CONTRACT? For the comfort of our guests, some areas and activities have been designated as adults only. Earn your wilderness badge as you cruise between the Alaska glaciers, pan for gold . The charge will not apply to orders for Continental Breakfast. Day 1 - Singapore, Singapore. No refunds or other compensation shall be due from the cruiseline to anyone as a result of the denial of boarding to underage infant or other accompanying guests.