No, that is a lie they will NOT be able to assist anyone. The IRS issues most refunds within 21 days; however it's possible the tax return may require additional review and could take longer. You have clicked a link to a site outside of the TurboTax Community. For more detailed information, please click here. If you want to run a report for multiple clients, hold down the, While on the Service Bureau Options screen press and hold down the. 1 Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. There is no funds received by me or at the bank. Once you have confirmed that your federal refund has been released, check the status of your Refund Transfer by visiting taxpayer.sbtpg.com. What is the TurboTax phone number? 1 Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. Press 1 for English. Refund Transfer. Federal/ State refund amount. Hand off your taxes, get expert help, or do it yourself. 2 Pre-ACK Fast Cash Advance available Jan. 2. I was told I was approved and even directed me to create an account with credit karma? State Pay-by-Refund can only be e-filed if a federal return is being processed with Pay-by-Refund as well. If your expected refund amount is $4,507.00 enter 4507). Same thing signed the advance agreement , setup karma account, filed , received approval for loan during the filing process , return accepted , then SILENCE !! **Say "Thanks" by clicking the thumb icon in a post. I don't know if I have a date yet because I can't check my transcripts and PATH was just lifted but I was just concerned by all the comments that I had been reading. How to opt-in to the Fast Cash Advance program. @CarissaMThanks for engaging with us. Details available include refund information and any fees that were withheld from the refund prior to the check issuance or refund processing. Cookie Notice My dd was 2/24 and still nothing sbtpg hasn't funded my account either anyone with this ddd have their refund from sbtpg yet? 3 Based on cost for post-acknowledgment refund advance. Back . Transcript and WMR say 3/3 deposit. If enrolled through a service bureau, please check with bureau associate for details on incentive payment. First, check your e-file status to see if your return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/. Only if you are part of a service bureau should you proceed: Ask questions, get answers, and join our large community of Intuit Accountants users. Disbursement details are no longer printed on the check stub, however, a bank product information page, TPG_INFO, can still be printed the view mode of Drake Tax. I have been reading in this tax group that some people who didnt have credits had a ddd of 2/9/22 but have failed to receive their funds. I just don't understand what is going on. My return was approved and I still haven't heard anything, Same here. GO2bank Visa Debit Card. There's no ERO fee* when clients receive an IRS acknowledged advance on a GO2bank Visa Debit Card. Trouble logging in? Do not enter commas or decimal points. It reminds me of that $600 stimulus they sent to SBTPG and TurboTax had to apologize and let us know the problem was corrected. Determine who you would like to run the report on. Clients are notified the moment they are approved, reducing phone calls from clients asking if they are approved. See. Have checked repeatedly and nothing. Starting in ProSeries 2020 reports can now be accessed directly through TPG's web portal, allowing you to access them from any computer. By clicking "Continue", you will leave the Community and be taken to that site instead. to receive guidance from our tax experts and community. You can also read the terms and conditions for the refund advance by. Details available include refund information and any fees that were withheld from the refund prior to the check issuance or refund processing. For preparers, an overview of the TPG website changes and new reports is available in a. Disbursement details are no longer printed on the check stub, however, a bank product information page, 17419: TPG - Check and Refund Disbursement Details, EPS Direct Pay and TPG Prep Paid - Accounts Receivable Products. Then directed to set up the turbo debit card account. Real experts - to help or even do your taxes for you. Whether using a tax professional or doing it yourself, select the pay-by-refund option before your tax return is filed. . So why all of a sudden, am I no longer approved? View refund status. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Federal/ State refund amount. Process 40+ RTs and get a free premium marketing kit.5. Access a library of free videos and digital ads you can use for social media, your website, email, and more. Taxpayers can now log on to taxpayer.sbtpg.com to view the details of their refund disbursement processed by TPG. Taxpayers can now log on to taxpayer.sbtpg.com to view the details of their refund disbursement processed by TPG. Step 1: Choose to pay-by-refund Whether using a tax professional or doing it yourself, select the pay-by-refund option before your tax return is filed. You would think with the fees we paid they could have used same day ACH. Fees for other optional products or product features may apply and will be disclosed at the time of application. If you signed up to offer a Refund advance loan the taxpayer can apply a refund advance loan for 2022 individual returns. Yes same thing. Have you now received your funds? Thr bank keeps saying they have nothing but TurboTax last night told me the IRS will be sending my federal like they did my state ? IRS where my Refund shows ours was paid yesterday. Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. We'll help you get started or pick up where you left off. The amount of the Loan for which you qualify will depend, in part, on the amount of your estimated income tax refund. I was told to call the IRS but I can't reach anyone. I just wanted to know if there is a problem sending funds? We'll help you get started or pick up where you left off. Give clients more time to request an advance. Fees and limitations apply. What's the status of my refund? Follow the TPG instructions to print checks. Where to cash a TPG-issued check; Account Free Military tax filing discount. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Based on your representations made during the application process and in this Agreement, we agree as follows. Tax professionals may issue checks from their office once IRS or state funding is received. 4 Customer must obtain a Refund Transfer (separate fees apply). IRS tax refund deposit must be received by 5/31/23. If approved, your loan will be for one of ten amounts: $250, $500, $750, $1,000, $1,500, $2,000, $2,500, $3,000, $3,500, or $4,000. TPG Refund Transfer details. Shipped straight to your door. Wmr tool that the money has been sent and also on the SBTPG site the money has been funded. You must select the refund advance option, efile the return, and then the final decision will be emailed to you. If I would have known that Turbo tax would make the sudden change without notice, I would have not continued to e-file with turbo tax,and chose a different tax service. Hand off your taxes, get expert help, or do it yourself. What happens after a Fast Cash Advance is approved? Taxpayer info . There are two ways of checking the Pay-by-Refund status. It's horrible other are dealing with issues but at least I know it's not just me . If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). If I am not recieving the advance that was agreed upon, then I don't believe they have the right to give the banks my tax information? Privacy Policy. You may not receive the Refund Advance if one of these factors doesnt meet the qualifying standards of the lender. The bank told me if it went into the wrong account and posted I can't do anything about it but my info is correct I'm worried I am SOL on my refund . We will only be committed to make a Loan if and when we disburse Loan proceeds to you in the manner set forth below. For example, for a loan of $2,000 with a repayment period of 30 days, the total amount payable in a single payment is $2,059.16 including principal and interest. Questions about prior year tax filings? Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. Called the bank and she tells me I wasnt qualified? SSN. Refund Transfer. In the Refund Advance (apply for an advance of the IRS refund) section check the Check to select Refund Advance checkbox. Pay-by-Refund isn't a loan against the refund. What happens if my direct deposit is returned? The agreement letter that I signed with Turbo Tax was consent for them to process my approved advance loan and send the banks my tax information for processing. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. You must select the refund advance option, efile the return, and then the final decision will be emailed to you. This is some bull**bleep**. How much does Fast Cash Advance cost? I'm blowing this up all over and not recommending them to anyone. Press 3 enter a random 6 digit number and it will start ringing it might hang up after 10 mins but keep calling.i get through every time. Get attention with high-profile materials including vinyl banners. For preparers, an overview of the TPG website changes and new reports is available in a video from TPG. If you want to run a report for all clients, no specific file should be highlighted. I am so glad to hear that someone received their refund without any issues. For instructions on running these reports see How do I run reports? This my first year with fees. How long does it take to get my refund? This fee will be taken out of the taxpayer's refund along with the bank fee. I hope its better by mid-FebruarySmh. When you enroll to offer Pay-by-Refund with TPG you are automatically opted in for TPG's Auto Collect feature. This includes a technology fee of $19.95. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. RT Funding Rate - See what percent of your Refund Transfers have received IRS and/or state funding . TurboTax Live Basic Full Service. Taxpayers looking for a safe and easy alternative to a paper check can receive their refund on a GO2bank Visa Debit Card. Did the information on this page answer your question? Please call 1-888-679-8122 for further assistance. This sub-reddit is about news, questions and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. The IRS or state tax agency needs to first release the funds to the bank before the taxpayer will receive their refund. TurboTax does not receive any updates from the IRS. Learn more about where checks can be cashed. About us . I am starting to wonder if they mailed our checks to our banks. Whats the point? What if a client wants a card but not a Fast Cash Advance? TurboTax is committed to protecting your personal information. Complete the client's tax return and clear any error messages. Taxpayer info . Pay-by-Refund is only available on current year tax returns. Why isnt TurboTax checking to see why they are holding folks refund? Seems a bit deceiving. For your client to use Pay-by-Refund, the following steps must be completed before the return is electronically filed. TurboTax Live tax expert products. If you are participating in the Fast Cash Advance program, you will see an overview of advance loans you have processed. **Say "Thanks" by clicking the thumb icon in a post As a Green Dot Company, Santa Barbara Tax Products Group makes paying for tax preparation easier and provides fast access to your tax refund via convenient payment methods. It can take an additional 1-2 hours to process and for the disbursement records to reach your tax software.