This cookie is used to remember display settings for colour contrast and font sizes set by the user in the accessibility options panel. Housing Benefit and Council Tax Reduction Privacy Notice LHA was introduced in 2008 as a way of setting housing benefit entitlements for tenants living in the private sector. If you are unhappy with the initialresponse to your complaint, you canescalate your complaint through thecorporate complaints process. 3 0 obj Contact Southwark Housing . We are open 9am to 5pm Monday to Friday. Southwark Council Benefit service collects personal data for the purpose of processing applications for Housing Benefit and/or Council Tax Reduction. We're required to collect this information under this legislation: Information Commissioner's Office website. {7R;F;"P4 M4rp{N3*%.a %Ykw8hFv=sz6T V&;vr\0nF}2LI[ 4J3Fs]x6(_6EW3'C%vf1#~;8j)(d/{s70mVu&"ou]y(T[ Ug @xDH!%B Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the site. 19 0 obj Sutton Council. Used to send data to Google Analytics about the visitor's device and behaviour. document.write('@'); We offer: Our service points also offer a walk in service, where you can: (Note: The Walworth service point is now permanently closed), 122 Peckham Hill Street, London, SE15 5JR, Website: http://www.southwark.gov.uk/housing/council-tenants-services/mysouthwark-service-points Phone: 020 7525 5565. endobj Benefits Benefits and financial support if you're on a low income Housing Benefit information from your council We've matched the postcode to London Borough of Southwark . You could get Housing Benefit to help you pay all or part of your rent if youre on a low income. We use cookies which are small files downloaded to your computer, used to improve your site visit. How much you get depends on your income and circumstances. 10 0 obj We use cookies which are small files downloaded to your computer, used to improve your site visit. You have accepted additional cookies. Registers a unique ID that is used to generate statistical data on how the visitor uses the website. They will . Email:benefitscomplaints@southwark.gov.uk. Backdating. The review team within the unit willthen look at how your complaintwas dealt with at the initialstage and carry out a further fullinvestigation. You can save the form at any time. stream Find out what proof you'll need to apply for Housing Benefit. endobj Ilford, IG1 1NN. Providing proof You should use this line if: you have nowhere to sleep, or might be homeless soon; you have somewhere to sleep, but nowhere to call home; you are/could be at risk of harm; Our helpline is open every day of the year: 8am - 8pm on weekdays It appears that your web browser does not support JavaScript, or you have temporarily disabled scripting. SM1 1EA. Visit or write to us . Use this form to make an enquiry about your Housing Benefit or Council Tax Reduction. y law you cannot be granted a tenancy until you [re 18 years old, however a trustee can be appointed and will be required to sign the tenancy agreement on your behalf Marketing cookies are used to track visitors across websites. You can contact them on our free phone number 0800 917 6994 (8am to 6pm, Monday to Friday) or via our contact form: Contact the Cost-of-living crisis team which will enable us to respond to. This tool will set a cookie on your device to remember your preferences and can be changed at any time. endobj 2 0 obj Make a complaint via the online complaints form, email complaints@southwark.gov.uk, call the customer service centre on 020 7525 0042 or visit a one stop shop. . You might be fined 70 if you dont tell us about a change that affects your Council Tax Reduction within 21 days. Emergency contact numbers. email [email protected] telephone 020 7525 3548 Find London Borough Of Southwark in London, SE1. Why not create a MySouthwark account at the same time and also: You can do these tasks at any time with MySouthwark.Join the thousands of other Southwark residents transforming the way we do business! This is a free, independent servicethat investigates complaints againstcouncils. Essential cookie used for web server load balancing, Essential cookie for web server load balancing. <>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 34 0 R 42 0 R] /MediaBox[ 0 0 595.5 842.25] /Contents 19 0 R/Group<>/Tabs/S/StructParents 1>> Preview: The quick brown fox jumps over the lazy dog, or Complete a task any time of day with your dedicated, personalised account, orComplete a task any time of day with your dedicated, personalised account. Online payments . xXn6}7T@4w\[4vh}Hs$uwHJl*d9938~^z}uSSr@ (Wdy7apg('#|~9 CjIuKPUiP$sO+K[0&aH/O Y|\=#lkpMI[j You're about to visit ' a task online ' Why not create a MySouthwark account at the same time and also: endobj Write to us: Welfare Benefits Team. Address & Contact details 122 Peckham Hill Street, London, SE15 5JR Website: http://www.southwark.gov.uk/housing/council-tenants-services/mysouthwark-service-points Phone: 020 7525 5565 Back to listings You are here: Home conservation MySouthwark Service Points Our highly trained customer services officers can either help you with your enquiry or transfer you to a member of staff who can. Marketing cookies are used to track visitors across websites. 2023 Together for Mental Wellbeing - All Rights Reserved. Used by Centro (Basis DSP) to deliver targeted online advertising, . Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the site. Customer Service Centre face-to-face support service. If you have an emergency housing problem you can call shelters free housing advice helpline on 0808 800 4444. You are about to leave the Southwark Council website. [ 9 0 R] 2 Who can apply to join the housing list in Southwark? In this section. Dont include personal or financial information like your National Insurance number or credit card details. Used to distribute traffic to the website on several servers in order to optimise response times. // --> Get extra help. Your complaint will be acknowledged within three working days, fully investigated by the business unit, and you will receive a full written response within 15 working days. Or Complete a task any time of day with your dedicated MySouthwark service area and, OrComplete a task any time of day with your dedicated MySouthwark service area and. Contact details. The cookie is used in context with the local-storage function in the browser. You can get information on their website. The website cannot function properly without these cookies. Either way, this site won't work without it. <> This cookie is used to send data to Google Analytics about the visitor's device and behaviour. Used by Google Tag Manager to control the loading of a Google Analytics script tag. 9 0 obj Call our contact centre on 020 8430 2000. The LHA rate a household can receive depends on the number of bedrooms they are entitled to and . After youve answered a few questions on this form, well tell you if you need to claim UC or if you can claim HB. Go to London Borough of Southwark website. Please don't use this form if: you want to make a claim for Housing Benefit or Council Tax. uk or write to: . It tracks the visitor across devices and marketing channels. Used to hold the selections you make as to which cookies you allow from the site. If you don't already have a My Southwark account, you can register now. Benefit overpayments. Find the service area you want to contact on this page. Assessment of priority need. London Borough of Redbridge. Find out about the Energy Bills Support Scheme, Benefits and financial support if you're on a low income. document.write('southwarkcarers.org.uk">'); Used by Google Tag Manager to control the loading of a Google Analytics script tag. love your enemies devotional; . If you're having problems registering or linking to your Council Tax, benefits, business rates, rent, repairs or service charge accounts, you may find the help you need on the following pages: how to register for a MySouthwark account, report a problem registering or signing into your account, report a problem accessing a Council Tax or benefits account, report a problem accessing your rent or service charge account, report a problem accessing your garage account, report a problem accessing your business rates account. If you need help with your rent, most people in Southwark (other than pensioners and a few exempted groups) must apply for Universal Credit (UC) from the Department for Work and Pensions (DWP), rather than Housing Benefit (HB). BiYXVI You'll then have a record of your completed or saved form in your account. Southwark Council Benefit service collects personal data for the purpose of processing applications for Housing Benefit and/or Council Tax Reduction. A public or voluntary sector organisation. Why not create a MySouthwark account at the same time and also: You can do these tasks at any time with MySouthwark.Join the thousands of other Southwark residents transforming the way we do business! The cookie is used in context with the local-storage function in the browser. endobj endobj 17 0 obj % Each council decides how their application process will work. Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the site. Resettlement of vulnerable homeless people. You have one calendar month to tell us about a change in your circumstances, Regular text size with high contrast version on dark background, Large text size with high contrast version on dark background, The quick brown fox jumps over the lazy dog. endobj Overview of data processing, data subject rights and information complaints can be read here at our corporate data privacy notice. 11 0 obj Sign into any of your Council accounts from this page. Please take a look at our browser support page for more help. You can pay for Council services online using our online payments system. Make a complaint about the serviceyou are unhappy with. If you then dont claim UC or delay claiming, any rent arrears will be your responsibility. Either way, this site won't work without it. your earnings or your weekly working hours change, you start or stop receiving a benefit, or a benefit changes, you marry, enter a civil partnership, start living with your partner, divorce or separate, someone in your household has a baby or adopts, someone in your household becomes a student, you sublet your house or take in a lodger, someone goes into, or comes out of, hospital or prison, you are temporarily absent from your main home. This tool will set a cookie on your device to remember your preferences and can be changed at any time. This cookie is used to send data to Google Analytics about the visitor's device and behaviour. document.write('Verinder.mander@southwarkcarers.org.uk<\/a>'); This cookie is used to send data to Google Analytics about the visitor's device and behaviour. . Well tell you what you need to provide when youve completed the form. endobj There are a number of ways you can get in touch for help or information about your benefits in the Scheme. Contacting us - Southwark Council Home Home owners services Contacting us Contacting us If you want to contact us about home owners services, please choose from the list below. This information is used on the website, in order to optimise the relevance of advertisement. Statistic cookies help site owners understand how visitors interact with websites by collecting and reporting information anonymously. @a)b_1{{| DJtB Contact your council to report a change of circumstances. Either way, this site won't work without it. If you are unhappy with the waySouthwark Council have handledyour complaint upon completion ofthe stage three investigation, youcan contact the local governmentombudsman or the housingombudsman. <> 16 0 obj If you're having problems registering or linking to your Council Tax, benefits, business rates, rent, repairs or service charge accounts, you may find the help you need on the following pages:. You are here: If you remain unhappy you can takethe matter further. You can change your cookie settings at any time. We have an. The information you give us endstream 54 Camberwell Road, London, SE5 0EN Reporting changes - Southwark Council Home Benefits and support Housing Benefit Reporting changes Reporting changes You must tell us about any changes in your circumstances as this. endobj Birth, Death, Marriage and Divorce Records. Make a complaint via the onlinecomplaints form, email complaints@southwark.gov.uk, call the customerservice centre on 020 7525 0042 orvisit a one stop shop. <> Lynton House. This cookie is used to record what callouts have been dismissed during a session to ensure they do not re-appear. Used by Google Tag Manager to control the loading of a Google Analytics script tag. DpP{ejxM6vMu!$n(9BqL |*B%TF5cJSAPo2ShADP/4U;g$k4)J^aM^0m9HGuEj s#^=I&{NRY:E%+H6"[A6Sw1@oT"UBXYDJHjThl9eY Media and filming enquiries. Please note that we cannot ensure the reliability of content hosted on other websites. Complain direct to the customerresolution unit who will investigateindependently. <> Regular text size with high contrast version on dark background, Large text size with high contrast version on dark background, The quick brown fox jumps over the lazy dog. Any information or proofs you give us will be used to process your claim for Council Tax Reduction and/or Housing Benefit. Essential cookie used for web server load balancing, Essential cookie for web server load balancing. Social Security Contributions and Benefits Act 1992, domiciliary care - such as day care, home helps and meals, food support and other support programmes, where we are required to provide the information by law, where disclosing the information is required to prevent or detect a crime, including fraud, where disclosure is in the vital interests of the person concerned, the right to be informed about the collection and use of your data, the right to have any inaccurate or incomplete data rectified, the right to have personal data erased in specific circumstances, the right to restrict processing of data in specific circumstances, the right to object to processing of your data in certain circumstances. Tracks the visitor across devices and marketing channels. It appears that your web browser does not support JavaScript, or you have temporarily disabled scripting. Marketing cookies are used to track visitors across websites. It tracks the visitor across devices and marketing channels. 7 0 obj Some cookies are required to make the site work properly and other optional cookies help improve your experience on the site.We recommend keeping all cookies but you can manage your cookie preferences below. Our address Our address is: Hackney Service Centre 1 Hillman Street London E8 1DY View. <> Please take a look at our browser support page for more help. You are about to leave the Southwark Council website. This cookie is used to record what callouts have been dismissed during a session to ensure they do not re-appear. The website cannot function properly without these cookies. Collects information on visitor behaviour on multiple websites. It appears that your web browser does not support JavaScript, or you have temporarily disabled scripting. The website cannot function properly without these cookies. This cookie is used to record what callouts have been dismissed during a session to ensure they do not re-appear. It's being replaced by Universal Credit. Please note that we cannot ensure the reliability of content hosted on other websites.