I am angered by the result of the class action suit as well as by the number of consumers whove commented on this because of the exact same issue. Please keep me posted if another class action suit for Rust on Top Load washers gets revitalized. Warranty said they do not cover the corroded tub hub. What do i do here ,the machine was purchased in 2012 at best buy ,so!!!!?? They said NOT a design flaw, and proceeded to tell me how I could fix since out if warranty. Im willing to stop using the bleach compartment to stop the rust from returning or growing. LG Washing Machine Leaking When your LG washer is leaking, there are a few common causes that might be to blame. Will NEVER purchase one of their products again. Can i still join in on the suit. He and I went back and forth for 30 minutes about the COLOR! How can I fix this ? LG are you able to do something about this highly rated junk! Unbelievable attitude for LG to take. Bought our pair in 2012. Also having this same issue. Loose/broken drive belt. We bought ours in 2017 I think and I just was doing laundry and noticed a chunk of rust as well as rust drip-stains in the fabric softener dispenser. A Alkemyst Premium Member I had NO idea there was a lawsuit until I looked up TODAY by chance how to clean off rust from the bleach area of my LG washer thinking I was the ONLY one with the issue!! Is there a diy to remove the rust? Same problem. LG model # WT5270CW, bought from Lowes delivered 2-14-17, I am.having this problem with my lg washer now. Company does not always pay the repair company for labor. Consumer Reports had this pair as their top pick for that year which is why we bought them. My washer also has the rust issue and I want to join the lawsuit. I cant get my clothes clean because it is spraying rust out on my final rinse. It is rusting where the spray comes out on the final rinse. Like they arent aware of exactly what the problem is and what the repairs will be. I do not know what to do at this point. I cant believe there was no recall on this matter. Weve had our LG washer for 12 years and its deposited rust stains on clothing, most of the top area is rusted, especially around the soap and softener dispenser, we have bits of rust flaking off into the utility tub when it drains, and now some rubber type stuff is flaking off in small bits all over everything. I couldnt believe it. Today I noticed the area has a significant sized hole around the bleach dispenser causing a handful of metal shards to get in my washer mixed in with the clothes. I was in sales for many years, and my companys main goal was customer satisfaction. A washing machine should not rust like this! Apparently we are not the only ones. DO NOT PURCHASE AN LG CLOTHES WASHER. Same here, had the top replaced under warranty after les than a year of ownership and the new one is just as bad. Video. Nor are we likely to buy any other LG products based on how the company has treated us with this particular product it doesnt take a lot to win consumers, but it also doesnt take a lot to lose them either!!! We bought our LG top loading washer in 2010 and have the exact same problem. We havent even reached the 10yr mark yet. This is ridiculous. LG customer service is basically worthless, couldnt even find the part number. 2:18-cv-15584, in the U.S. District Court for the District of New Jersey. So may have to take the chance. How do you join this lawsuit. What should we do now? However, I can only wash whites now if I want to risk rust stains that dont come out. Starting to look for a new washer. Ive had the same problem as others in this thread and its disheartening to know the class action suit was dismissed when so many of us have spent our hard-earned money on these useless and poorly manufactured washers. Im so FURIOUS w/ LG. Three plaintiffs allege that LG Electronics USA Inc. knowingly sells defective washing machines which rust prematurely. I have both LG washer and dryer. This machine was super expensive and replacing it will cost even more. Outrageous lack of quality control. Paint is flaking off too. that reports on class action lawsuits, class action settlements, Clearly, the area was not properly protected from the water coming through the water supply line to the bleach cup. Washer won't spin. This compromises the washers ordinary purpose, meaning that consumers are allegedly not getting what they paid for. But the end result is you cant take this lying down because they are going to do it to everyone that buys their product while they still make MONEY!!!!! In this Class Action Law Suit the company stood their ground that essentially consumers were stupid as if we didnt read the instructions that said not over fill, only use liquid bleach and make sure to wipe off bleach if it comes in contact with the washers paint. Im having the same issue. I am hoping that there is help for me and the others who are having this problem. We are having the same problems with our LG washing machine. I bought my LG in Jan 2017 and the rust is just now starting to show up. We battled about this issue for our washer. LG has the very worst customer service I have ever encountered. In our lab tests, Top-Load HE Washers models like the WT7900HBA are rated on multiple criteria, such as those . We have the same problem with our washer. So what is the solution to this existing problem? Rust started to accumulated about a year after we got our washer. Seriously disappointed in the customer service as well as the product. What do I need to do? Noticed Samsung now makes there tops of machines out of plastic. Click Change Settings if you want to tailor the use of your cookies. Please read my reply to the other customers complaint about this issue as a matter of fact i am on the phone with them as i am typing this they are not claiming responsibility for this issue so contact the BBB Where you live and post pictures on the site where you purchased as well as LG Website so other buyers will know not to purchase their product hit them where it hurts in their pocket or maybe if enough people complain to the BBB and star posting your pictures to their website because they feel like they are a big company and nobody cant touch them!! Same. Please add me if action can be taken against LG. We all cant be having the same issue. Not a chance! Based on all the comments from other customers, Im guessing Ill hear the same story when they call me back (if they call me back). besides that, they did not offer any other solution for this defect on the machine. I am so frustrated!!!!!! I am very disappointed as well since we paid top dollar for a very poor quality appliance. I have the same problem it started about three years after buying it late 2012 and continue to be an issue with ruining clothes that it was washing and now it sounds like its going to fall apart same thing that happened when it was delivered trying to wash clothes it sounded like it was going to blow up my mother had a washing machine for 25 years and it was still good this LG product was supposed to be the best at the time and we paid a lot of money for it and I had never had a new washer before now I can trust all over my clothes and they hardly get washed correctly you have to wash twice in order for them to be clean I dont think this class action should have been dropped this is a big problem still. Same issue. Same problem. We figured buying top of the line would mean it would last us many years!!!! I too have a rust issue. I would also like to know how to join the lawsuit. Not just bleach dispenser. This is a design defect. This is totally unacceptable. It has spread half way around. Bought it because supposed to be high-end washer and a reliable company. Based on our research and recall data from the CPSC, avoid washing machines brands like Samsung, LG, Whirlpool, and GE. Same problem but rust is on top around glass edging. Also, the judge that dismissed it I hope they are no longer sitting as a judge. We paid 899 for the washer & 899 for the dryer. Terrible. What a messand the particles get into the clothes. The bleach has not drained properly and have unintendedly tidied loads of clothes, just ruined them to no return. Who can be contacted? This is my last LG washer. v. LG Electronics USA Inc., Case No. This must be happening a lot as the rust was very bad on clothes. Other Reasons for LG Washer shaking or vibrating includes: Broken Suspension Rings. Same rust problem around the bleach dispenser within one year. I own a LG washer, dryer, refrigerator and stove and would exchange all of them in a second; extremely poorly made and engineered products and absolutely no customer support. I have the same problem and am extremely disappointed! I tell them that everything about the breast getting on my clothing my linens my nice clothes and they are telling me there is nothing they can do about this issue it is a cosmetic issue and I told them that that is not good enough I would like to be put on the top clack class action suit also. Bought my LG washer in October 2019. We have the same rusting problem. . My LG washer top rim started rusting within 3 years of purchase and I was told by LG they didnt cover cosmetic issues with the machine. You cant get the rust marks out! I have purchsed less expensive washers over MANY years, and NOTHING like this has ever happened. Description: This recall involves several models of Samsung's top-load washers with super speed wash. LG is not a reliable appliance and they will not take care of the problem. I thought it was strange but since it was past the 1 year warranty, I didnt call. Please include me this is horrible I have chunks of rusted pieces breaking into my wash loads. My parents washer is doing the same thing. It has gotten worse recently to the point that 3 garments are completely destroyed by rust stains. Were having the same problem. Ive already replaced my top about a year and the new one is showing rust already!! According to the LG class action, the LG washer rust stems from a manufacturing defect associated with the top loading washers tops. I have used/owned about 15 washing machines in my lifetime, but have NEVER had/seen a washer literally RUST-OUT!!! Per Wikipedia LG has an environmental record. Top Class Actionss website and social media posts use affiliate links. I commented long ago but still dont know anything. 07-27-2020 12:57 PM (Last edited 10-22-2020 10:57 AM by MsBri1 ) in. Rust developed within about a year. I have rust not only around the bleach dispenser but now visible where the top meets the front!! Machine purchased 2013. I purchased mine October 2018, and the bleach dispenser bubbled up and damaged the paint In less than a year As much as I wipe it around, it still damaged the paint around dispenser. Who do you contact to report this issue? Decide which cookies you want to allow. So dissatisfied. The company shouldnt wait for further destruction to the public. I need a new washer asap so I dont know if you need anything from my before I go ahead and replace this machine. Do yourself a favor and not deal with aggravation because they dont use the right material in a washer to stop this rusting !! Pun intended! I rarely used liquid bleach because I prefer OxiClean in powder form more so. Any replacement parts for the ENERGY STAR Qualified LG 4.7 cu. So upset. I think LG should replace the tops, bleached lines, bleach dispenser! Rust around my LG top loader. Granted it still works, but how long until it crumbles the rusted parts. In my research I found an article stating that these brown flakes are not mold, but iron or manganese oxide. LG is still top rated by Consumer Reports, but appears to be the front loaders. Cheap Chinese steel. Put us on the class action lawsuit. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. One minor injury has been reported. Wikipedi I have rust around the bleach dispenser that is spreading and there is nothing I can do about itwhen this wash machine goes I will never buy an LG againone person doesnt make a difference to a large company but maybe when their sales decline due to all of us not buying again they will do somethingtake pictures if you do get rid of your machine. I have one of the affected units in this recall and show you guys how to fix the potential. My LG top loader has been ruining my families clothes for some time. Purchased our LG Washer in 2017 and it started rusting in 2021. I also have the rust issue which starts around the Bleach Box. I only used bleach every few months and stopped completely over 5 years ago. Now its spread to other parts of the top. Shipping bolts. My LG washer Bought in 2016 has rusted at the mouth of the bleach dispenser. Demers 3 subscribers Subscribe 29 Share 6.7K views 9 years ago While taking apart my LG washer I found something. i have had my LG TOP LOADER SINCE 2013 AND IT HAS NEVER WORKED RIGHT IT NEVER FINISHES HAVE TO RESTART IT ! I have had this exact same issue and like yourself the rush started appropriately 1 year after I purchased the washer. The rust is getting worse and worse! I spent $1000 on this washer and 7 years later a piece of junk due to excessive rusting! The washer was purchased at Home Depot with an extended warranty. I contact? It started a few years after it was purchased. I FOUND A NUMBER 1 256-772-8860 AND ASKED FOR CUSTOMER SERVICE FOR WASHING MACHINE RUSTING. Will never buy another lg product. So, I started being very careful. I bought my pair in 2012 and the top around the bleach dispenser rusted within 2 years. My washer is a top load, True Balance, Top of the line appliance. Smith filed the class action lawsuit following LG's recall of approximately 457,000 washing machines in December 2012. I am just so upset. Get product support, user manuals and software drivers for the LG WT5070CW.ABWEEUS. This is such an easy fix and I just dont understand why the higher ups at LG cant see it (a multi-million dollar company with such an easy fix??). I am calling LG today but am not going to be too hopeful. I purchased a new LG washer and dryer in 2014. I need to be added to this list. Washer pads. Same issue plus rust at hinge area. Why not use water proof screws?? I had paid more for the LG thinking I would have a quality product not so am trying to get with LG for their disposition but after reading the comments appears they take no responsibility for the their faulty products!! My husband tried the filing & repainting but it did not help. I would like to join a class action suit if another arises. please add me also if another class action is files, not only do I have rust around the bleach dispenser but the metal on the outside had green oxidation on both the washer and dryer. The washer damaged 3200 in clothes as I didnt expect the washer to have rust inside the unit and when Costco dropped off the unit they turn on the water which makes it impossible to see anything wrong. I have rust on my lid and on my bleach bin. If they dont fix it, well be steering away from LG. I have similar rusting issues with my high end top load LG washer. They blame it on the consumer. My husband travels for his business so Im typically left to contend with these sort of issues and did a pretty good job if I may say so myself but I dont think Im quite ready to replace a top on my own. Bought it October, 2014. Same here horrible rust around the bleach dispenser, rust stains in my laundry and LG is doing nothing and thats no okay but Im going to get to the bottom of this problem. expected to be mailed out. 8 year old piece of junk. The cost was $749.95 not including tax, so not an inexpensive machine.. During the first or second year, the top began to rust around the bleach dispenser. WT5101HV / WT5170HV / WT5170HW service manual will guide through the process and help you recover, restore, fix, disassemble and repair LG WT5101HV / WT5170HV / WT5170HW Washing Machine. Thats almost 20 years ago!! Same problem with my LG also!!! It has ruined numerous clothes of ours. The mechanic said this is a very common problem and suggested I purchase a new top for $400 in addition to the cost for labor. The bleach dispenser kept breaking chunks into my clothes and then it fell hitting the spinning load then it broke through completely. This has been rusting for a few years, just decided to call. So you as the consumer dont purchase an LG !! I am finding it very stressful and that is why I checked this website. I hope there is a way to still pursue this even if it has been dismissed. Piece of utter JUNK. Do what is right LG!! using detergents (according to this info) containing chlorine or active oxygen causes a chemical reaction whereby the iron and manganese particles crystallize and stick together to form flakes. Please add me to the class action suit. I have this problem too.and have tried tub cleaner to rid the residue but it only gets worse. can we join the claim? This product is garbage and I also wonder why the class action was dismissed.?! All of my clothes have damage. Im having the same problems as others have mentioned. Mine began about two months after I bought it. I have a LG washer that started rusting around the top of the bleach dispenser. Ditto on the terrible rusting. Learn More. The LG washing machine rust class action lawsuit seeks actual damages, special damages, incidental damages, statutory damages, punitive damages, other damages, restitution, court costs, and attorneys fees. LG was not at all helpful and simply told me to call a repair man to replace the entire top of the machine! Can I join this suit also? Bought my LG top load washer 6 JUN already starting to rust within 1.5 months of buying it new. Love the washer; however, rust around the bleach dispenser is causing issues. Mine started shortly after purchasing.
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