In spite of the difficulties with persuading its pilots to embrace necessary change, strategic developments by the Lufthansa group in recent years demonstrate some capacity for its culture to evolve. Growth in sales is not a good goal for value chain analysis as every managers know that boosting sales is easy to do by reducing the prices dramatically. For example, the use of sustainable travel solutions will be rewarded with additional miles or other benefits. In addition to that, the company faces stiff competition from low-cost carriers as well as from high-speed rail services within Europe, affecting its profitability. What Is SEO Positioning, And Why Should You Start Using It? In the past, this has also provided it with an acquisition war chest, allowing it to take a leading role in the consolidation of the airline sector in Europe. Changes in macro environment forces can impact the Porter Five Forces & industry attractiveness. It must devote all its energies to taking action to fight competition by restructuring its own operations and by developing relevant strategic partnerships. Below are the top 13 competitors of Lufthansa: Hence this concludes the Lufthansa SWOT analysis. These activities have provided more stable levels of profit through the cycle than the more volatile flying businesses. Through all these efforts, the company aims to surpass customer expectations and contribute to the growth and development of a world connected by air travel. Porter divided the Support Activities into four broad categories and each category of support activities is divisible into a number of distinct value activities that are specific to the industry in which Lufthansa Deutsche operates. Lufthansa's biggest hub, Frankfurt, remains minimally penetrated by LCCs. Moreover, although its capacity in Western Europe is much bigger than in Eastern/Central Europe, the Lufthansa group has a better balance between the two halves of Europe than the other two groups. These activities include sales force management, marketing, advertising and promotion, pricing, channel selection etc. The goal is to consistently act upon opportunities arising due to trends and market changes. Lufthansa, a prominent airline company, faces considerable competition from various other airlines in the global market. Deutsche Lufthansa AG, commonly known as Lufthansa, is owned by its shareholders, as it is a publicly traded company listed on the Frankfurt Stock Exchange. Lufthansas major source of income comes from the sales of airline tickets for domestic and international flights, wherein it earns money based on the dynamic fares charged to travelers. Personalization-at-scale is a key strategy for fintechs to deliver hyper-relevant products and services to meet customer demands. 8 Tips For Running A Successful Leadership Meeting, Agile Meetings: The Definitive Guide To Effective Meetings, The Ultimate Guide For Recurring Meetings (2023), How To Reduce Work Meetings: Tips For Fewer Meetings, Too Many Meetings: How To Be More Efficient As A Team, FeaturedAI Replacing Jobs Statistics (2023). To conduct industry structure analysis Porter developed Five Forces Model, and to understand the sources of competitive advantage of the firm in relation to competitors in that industry Porter developed Value Chain Analysis Method. WebStrengths of Lufthansa Strengths are the firm's capabilities and resources that it can use to design, develop, and sustain competitive advantage in the marketplace - Talent 1. Lufthansa is alone among Europe's Big Three legacy airline groups in not embracing Gulf competitors in some form (IAG codeshares with Qatar Airways, which it also brought into oneworld and which now also owns 10% of IAG: Air France-KLM codeshares with Etihad). The safety of flight operations is and will always be the top priority. Although there may be some short term strategic value in seeking regulatory protection against new strong competitors, Lufthansa's preoccupation with protectionist measures both diverts resources and ingrains a backward looking culture. What is the frequent flyer program offered by Lufthansa? The article below lists the Lufthansa SWOT, competitors and includes its target market, segmentation, positioning & USP. In April 1997, the final phase of this process gave private airlines owned by a majority of EU nationals the right to operate freely on any of the domestic routes within the member states of the European Economic Area. Lufthansa operates a frequent flyer program called "Miles & More" which rewards members with award miles and status miles for flights with Lufthansa and its partner airlines, redeemable for a variety of perks such as upgrades, free flights, and access to exclusive lounges. Matthias Hild (2018), "Deutsche Lufthansa AG: A Competitive History Harvard Business Review Case Study. In addition, intermodal traffic is being systematically further expanded in all of its home markets. As noted above, Lufthansa has an extensive European network, but much of this is feed for its long haul network. The airlines form the core of the Lufthansa Group. Passengers can upgrade their seats or book additional services like extra baggage, in-flight entertainment, or special meals through the Lufthansa website or mobile app, as well as via phone or on-site at the airport. Mercadolibre: Business Model, SWOT Analysis & Competitor, Urban Outfitters: Business Model, SWOT Analysis & Competitors. Lufthansa is one of the largest & founding member of Star Alliance 2. Digital customer services also strengthen the ability of the Lufthansa Groups Passenger Airlines to fulfil their role as hosts on the ground and on board. Find more information regarding cookies on our Data Protection Declaration and regarding us on the Imprint. Corporate responsibility and identity are put into practice locally and supported by overarching functional processes that enable synergies and economies of scale. FeaturedMeeting Opening Reflections To Enhance Business Productivity, Starbucks: Business Model, SWOT Analysis & Competitors, Biomedical Engineer Salary And Job Description, How To Have Structured Meetings Every Day. With the targeted ongoing development of the product portfolio, an increasingly individualised choice of selectable product components, an improved travel experience on the ground and on board, an interactive and personal dialogue, solution-oriented and accessible customer service and rapid digital solutions throughout the travel chain, customers are acknowledged as individuals and receive tailored solutions. Unreal engine vs Unity: Which one is better? Thats an amazing evolution for a carrier that was exclusively focused on leisure-destinations for so many years. When all rivals in the Lufthansa Deutsches industry try to compete on the same dimension, no one firm gains a competitive advantage. Exogenous sources of uncertainty, resource bottlenecks, evolving customer requirements and shifts in the value chain necessitate change, but also offer opportunities. Watch now. The opportunities for any brand can include areas of improvement to increase its business. These trends are: shifting customer behavior on both retail and business sides, changing dynamics within direct and indirect sales channels, and the rise of digital technologies. WebIn order to contribute to the achievement of these goals, the Lufthansa Group focuses on those SDGs for which, based on its business model, it can strengthen positive effects or Being the largest member of Star Alliance Lufthansa have scope to acquire some smaller players 2. Deutsche Lufthansa AG: A Competitive History case study is a Harvard Business School (HBR) case study written by Matthias Hild. Condor is introducing a new business class seat that gives its a competitive advantage to Lufthansa, at least for now. Specifically, this means a wider choice of individually selectable relevant product components as well as an improved travel experience on board and on the ground, in the premium segment in particular. As noted above, Lufthansa also plans to develop a sub-fleet of wide bodies reconfigured to provide seating better adapted to point to point leisure routes. The Lufthansa Group actively used the coronavirus crisis to accelerate its process of transformation and establish a good starting position in order to succeed in the future market environment. How far upstream or downstream do the industrys activities extend? There are several brands in the market which are competing for the same set of customers. WebFrequent Flyers Benefits and Privileges An experience awaits in over 1,000 lounges worldwide. Partial disposal and partnering options are currently being explored for Lufthansa Technik, taking into account the necessary capital expenditure, synergies and value creation potential. Key Partnerships: Lufthansa engages in partnerships with other airlines, airports, suppliers, and service providers. Lufthansa CEO Carsten Spohr recently called for the renegotiation of bilateral air service agreements with the UAE and Qatar to protect against an oligarchy of carriers in the Gulf (Reuters, 17-Mar-2015). Collaborative partnerships, a strong commitment to sustainability, and an unwavering dedication to providing exceptional service have all played critical roles in the companys success. For example customers are willing to pay more for flawless uniform experience in Apple products even though Apple products are not the cutting edge products. Lufthansa has a strong brand presence owing to sponsorship and marketing efforts by the company, 8. Lufthansa serves over 200 international destinations in nearly 80 countries, 7. Additionally, heavy investment in maintaining safety policies and adhering to environmental regulations contribute to overall costs. Finally, customer loyalty and personal interaction are to have a special status. It is used to analyse traffic to determine if it is automated traffic generated by bots or a human user. As well as the nonfinancial declaration which is required by law, the Lufthansa Group also reports according to TCFD and SASB standards, in order to meet its stakeholders various needs. However, it also means that it is more exposed to the growing competition from the Gulf Three (Emirates, Qatar Airways and Etihad) and Turkish Airlines as they attract traffic flows between Europe and Asia Pacific via their hubs in the Middle East and Turkey. Outbound logistics activities include distribution network, wholesalers and retailers order fulfillment, processing, warehousing, and scheduling. Personalization-at-scale is a key strategy for fintechs to deliver hyper-relevant products and services to meet customer demands. Conversely, since 2022 additional state-of-the-art long- haul aircraft like the Airbus A350-900 and Boeing 787-9 technology have strengthened the Lufthansa Group fleet. WebLufthansa enter the American market by the joining of Continental Airlines to the Star Alliance. This means that it has lower levels of debt and a strong cash balance. Elon Musk's persistence. Statistics & Facts About Technology Addiction, Learn Everything About Retention Marketing, 30 Online Business Ideas for Small Entrepreneurs, Meeting Opening Reflections To Enhance Business Productivity. Value Chain is developed by management guru Michael E. Porter and it was a major breakthrough in business world for analyzing a firms relative cost and value. Our Software Directory features more than 1000 software reviews across all categories. These activities are undertaken by Lufthansa Deutsche to create means through which the buyer can buy a firms products. Lufthansa is a strongstatus symbol amongst Corporate/Business men, 5. HRM support activities include Recruiting, Hiring, Selection, People Planning, Training & Development, Skill Assessment and Compensation at both business unit level and corporate level. Revenue Streams: Lufthansa generates revenue through ticket sales (business, economy, and first-class), cargo transportation, ancillary services (baggage fees, onboard sales), and loyalty programs. Moreover, it withdrew from codeshare agreements with Turkish Airlines in 2013 (although the use of SunExpress to operate the new long haul Eurowings-branded routes suggests an improvement in its relationship with Turkish). According to Lufthansa, industrial action by its pilots lowered the group's operating profit by EUR232 million in 2014 (this includes the impact of strikes by security personnel). Has a strong workforce of over 100,000+ employees, 6. Setting aside arguments concerning the validity of claims that the Gulf-based airlines are government subsidised and that they provide unfair competition, this instinct is a threat to Lufthansa because it implies that its mindset is not yet completely right. Following are the opportunities in Lufthansa SWOT Analysis: 1. The strengths of the Porters Value Chain Analysis are - how it disaggregates various activities within the firm and how it put value to value creating activities in an industry wide context. MBA Skool is a Knowledge Resource for Management Students, Aspirants & Professionals. Responsibility is the foundation of business activities in the Lufthansa Group. The central importance of sustainability for the Lufthansa Group is reflected in the fact that it is represented at the Executive Board level. In this blog post, we delve into the intricacies of Lufthansas business model, uncover the strategies that have propelled the company to the forefront of the global aviation industry and discover the pivotal role the brand plays in shaping the future of air travel. However, Germanwings, its main brand in this segment until now, is not competitive on costs against Europe's leading LCCs and we do not have details of Eurowings unit cost. The growing Eurowings subsidiary, with lower unit costs than Germanwings, aims to extend the group's presence in the budget segment, both short haul and long haul, with an emphasis on leisure routes. Often price drivers are customer expectations that customers are willing to pay more for. Here are three reasons AI could become Tesla's biggest competitive advantage. Service activities of Lufthansa Deutsche can include part supply, training, post sales maintenance, installation services, and product forward and backend alignment of software. Lufthansa aims to increase the proportion of its revenues generated outside its core hub-based flying operations from 30% today to 40% by 2020 (this includes revenues from its growing point to point flying operations). The threats in the SWOT Analysis of Lufthansa are as mentioned: 1. Overall, these measures will enable the Lufthansa Group to offer its customers a unique product experience and thus significantly differentiate itself from the competition. The decision is regarding where to sit in the value system. Unit costs (cost per available seat kilometre, USc) and average sector length for Lufthansa Group and selected other European airlines 2013*, *Nearest financial year to calendar 2013. The Lufthansa Group aspires to lead the airline industry with high standards in this area too. More penetration in emerging economies tapping the high-end customers 3. However, adjusting 2013 for the change in depreciation policy implemented in 2014, its margin would have been fallen by 0.7ppts year on year, the result of a damaging pilot strike and weak pricing. Global top five manufacturers hold a share over 50percent. Activities that help the organization to transform raw material into finished products. As with LCC competition on short haul, competition in long haul markets from the Big Three Gulf carriers (Emirates, Qatar Airways and Etihad) and Lufthansa's Star Alliance partner Turkish Airlines is not going to go away. Don't miss out! WebLufthansa increases efficiency by 30%, gains flexibility and departmental autonomy 30% time savings in data preparation and analysis Increased autonomy through self-service The Groups structure with activities throughout the airline value chain enables the maximisation of synergies between segments, while at the same time promoting the scaling of Aviation Services business from external markets. Artificial intelligence has long been a big part of Lufthansa SWOT analysis evaluates the brand by its strengths, weaknesses, opportunities & threats. Source: CAPA analysis of airline company traffic and financial statements and press releases. The Lufthansa Group is one of the biggest airlines worldwide and a leading European airline group. Some important factors in a brand's strengths include its financial position, experienced workforce, product uniqueness & intangible assets like brand value. Certain weaknesses can be defined as attributes which the company is lacking or in which the competitors are better. This cookie is associated with Akamai and is used to differentiate between traffic from humans and bots. For example, Lufthansa's India network provides important feed through Frankfurt into its US network, but the more extensive India networks of Gulf based airlines is taking an increasing share of this traffic through their own hubs. Lufthansa Deutsche value chain is part of a larger value system of the industry that includes companies either upstream (suppliers) or downstream (distribution channels), or both. Value Chain was first introduced in 1985 in Harvard Business Review article and Porters book Competitive Advantage. As illustrated in the Value Chain diagram, Lufthansa Deutsche has five generic categories of primary activities . Lufthansa has developed a strong position in its use of joint venture agreements with United Airlines, Air Canada and All Nippon Airways. WebWith Eurowings, the Lufthansa Group has an innovative and competitive offering in point-to-point traffic, which addresses both price-sensitive and service-oriented customers with low-cost basic fares and additional service options that can be booked All its capacity growth will be on the long haul network, where unit revenue was weakest in 2014. The strengths of Lufthansa looks at the key aspects of its business which gives it competitive advantage in the market. The entire travel experience is intended to be individual, flexible and intuitive. Now we want to lead it into a sustainable future. In todays highly competitive market, the companys ability to adapt, innovate, and successfully execute its business model has been nothing short of remarkable. Strengths and Competitive Advantages First Mover Advantage in Hyperscale and Cloud Deployments Microsoft ( MSFT ) and Meta Platforms ( META ) accounted for a whopping 41% of Arista's revenues in 2022. In view of changes to the structures of supply and demand, an even greater focus on the customer is a core element of the Group strategy. A brand's opportunities can lie in geographic expansion, product improvements, better communication etc. As a major global airline, Lufthansas ownership is constantly evolving since shares can be bought and sold, which reflects the dynamic nature of the modern marketplace. WebThe Lufthansa VRIO Analysis shows that Lufthansa's employees are a valuable resource to the firm. The next significant benefit is arguably how the airlines share their frequent flyer rewards. To achieve our ambitious For example in the consulting companies HR is the main source of competitive advantage. Lufthansa made a strategic decision to transfer point to point European routes that do not touch its hubs at Frankfurt and Munich to Germanwings. Strengths: Lufthansas primary strength lies in its strong brand presence, extensive global network, and reputation for quality service in its core business passenger and cargo services. Copyright 2023. Firm infrastructure support activities at Lufthansa Deutsche consists activities such as legal services, general management, planning, quality management and finance and accounting. In its product and service development, the Lufthansa Group applies the principle of Reduce Recycle Reuse Replace to avoid waste. Growth or market share is also not a very reliable goal as often firms end up pursuing market share at the cost of profitability. Rising fuel prices, high labor costs and govt regulations affects margins. Moreover, Lufthansa's protectionist instinct as a response to competition may have short term delaying value - but if it is intended as a serious strategy, it is high risk. Eurowings Discover supplements and strengthens the tourism portfolio of the Lufthansa Group with a range of short-, medium- and long-haul routes. Such arrangements, when approved by competition authorities, allow the participants to coordinate schedules and prices and typically provide significant unit cost enhancements. Porter started with the quintessential question Why are some companies more profitable than others?
Customer Relationships: The company focuses on strong customer relationships through personalized services, loyalty programs such as Miles & More, customer support, and various communication channels (e.g., email, social media, and customer care services). You seem to have JavaScript disabled in your browser. In order to achieve these objectives, the Lufthansa Group is investing continuously in fuel-efficient aircraft accompanied by operational efficiency measures at the airlines. First of all, following the end of the coronavirus pandemic the company will once again flawlessly deliver on its promise as a premium provider, at every point of contact throughout the travel chain. Lufthansa expects a significantly improved result in 2015, when ASK growth will be 3%, although it expects unit revenue to fall. Assessing feasibility of the new initiative in Germany 4. WebSWOT analysis of Lufthansa can be done for the following purposes 1. What Is The Hybrid Work Model & Why Do Employees Want It? Moreover, many other European FSCs are more cost efficient than Lufthansa and long haul carriers in the Gulf and in Asia that compete with Lufthansa for Europe-Asia traffic not only have CASK levels that are comfortably below the European FSC trend line, but also have a very high quality product. Comparing two or more alternative value chains can provide a good insight into bottlenecks within the industry. Threats: Lufthansa faces significant threats from external factors like geopolitical tensions, terrorism, and natural disasters, which can impact the aviation industry as a whole. See related report: Germanwings has preserved Lufthansa's market share, but still has too many legacy issues for a LCC. Strengths: Lufthansas primary strength lies in its strong brand presence, extensive global network, and reputation for quality service in its core business Note, however, that Ryanair's seat capacity within Europe almost matches the Lufthansa group's and, given higher load factors, Ryanair carries more passengers. Economies of scale will thus be realised consistently and flight operations with competitive structures and a good operating performance will be scaled up. https://www.twitter.com/Aviation_Pros Almost one quarter of its European seats are in Eastern/Central Europe, compared with 13% for Air France-KLM and 10% for IAG(week of 6-Apr-2015, source: OAG). By contrast, Lufthansa continues to be vocal about what it sees as unfair competition from Gulf-based airlines. Strengths and Competitive Advantages First Mover Advantage in Hyperscale and Cloud Deployments Microsoft ( MSFT ) and Meta Platforms ( META ) In terms of responsibility for its employees, the Lufthansa Group attaches great importance to offering its staff an attractive working environment with transparent structures, efficient processes and a wide range of social benefits. In conclusion, Lufthansas business model showcases a dynamic, innovative, and customer-centric approach that has enabled the company to maintain its competitive edge in the global aviation industry. This process began in 2013 and has now been completed. Assigns your browser to a session on the server. CAPA Membership provides access to all news and analysis on the site, along with access to many areas of our comprehensive databases and toolsets.
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