still no email. What was supposed to be a quick, 36-hour visit . "please wait while your ArriveCAN form is submitted". Something's broken on your end.
ArriveCan - Canada Forum - Tripadvisor Technical Issue With ArriveCan APP? How To Get Support Full Details Just start a new trip. This is a Reddit dedicated to discussions about the ongoing COVID-19 coronavirus global pandemic as it relates to Canada. Submission failed. The first part is for everyone coming into Canada by car, train, or plane. 3. You will also receive an email confirmation that you have successfully completed the forms for your upcoming travels. Canadian travellers who have been told they must quarantine after a trip across the border say the app is unreliable and awkward to navigate. Typical incompetence. I have rebooted & tried many times in last 2 days but no email has arrived . Got to the submit stage. My email address is correct. No problem. ArriveCAN no longer collects information on behalf I can assure you that until this nonsense stops we along with many others have no interest in crossing the border. Im travelling in a couple of days, what should I do? How do i proceed? I keep getting a submission failed. I hope this helps as I've seen people spending hours on the phone only to be told that there are glitches with the app and to try again later. You must send the receipt to the traveler to show to the Canada border services officer upon arrival to Canada. You will need to present proof at cruise check-in. ArriveCAN no longer collects information on behalf Unable to sign in, keep getting message that its timed out immediately after clicking next, I re-installed app then it said it doesn't recognize my email or password even after changing password, tried both on my android phone and on my i-phone neither system works. I may need to retract my post. But it only takes a minute or 2. Other than inconveniencing you, are there any other reasons a country shouldn't do what it deems necessary to keep its residents safe? Princess Alaska cruisers with Vancouver departure any comments on this? By submitting your customs and immigration information in . Thank you Thanks/Gran. Trying to add another traveller but once I've input all the info it freezes and stays frozen at 0% 'Please wait while your ArriveCAN traveller is saved." It didnt ask me for a disembarkation port. The app also would tell travellers if they had been tapped for mandatory arrival testingor would be required to quarantine. Keep getting message Please check that the email address and password you entered are correct, and that your device is connected to the internet. I have tried numerous times to use the forgot password feature and gotten verification codes. It is called traceability. We were just about to book a wonderful trip to the Canadian Rockies but the next day we cancelled the trip. Traveling on the 2nd August what can I do? When travellers finished inputting their information, they wereemailedreceipts to show to Canadian border officers upon arrival. Travellers to Canada arriving by air are now required to submit certain information through the ArriveCAN app. Individuals who are not capable of accessing the ArriveCAN app are still subject to the requirements, and can access ArriveCAN through a toll-free number, 1-833-641-0343. If I had waited until departure date to complete and submit within 72 hours, this sign-in issue would have cost me in terms of a cancelled motel reservation. I have tried to delete my account so I can start over but have not been successful doing that either. This is my understanding. Like a flight, one presents the QR code at check-in and presents it to the authorities, if asked, on . Enter your device passcode.
ArriveCAN on the App Store Just posted above. Travellers with a right of entry, such as Canadian citizens, permanent residents and persons registered under the Indian Act will not be denied boarding of their flight or entry into Canada if they do not use ArriveCAN. There are three categories of information that are each required to be submitted through the ArriveCAN app. The date was no problem but whenever I tried to imput the time, by scrolling the available times, it jumped to a diferent time. Travellers who experience difficulty submitting their information through ArriveCAN can access additional information at Canada.ca/ArriveCAN. from the app.
Frustrated Regina travellers searching for answers with ArriveCAN app It will not let me have a code either help please. Thanks. Im sure well get to meet some day. I correctly entered my email and password but App ArriveCan notified wrong sign in info or device not connected to internet. "Someone might not be comfortable with technology. Download ArriveCAN and enjoy it on your iPhone, iPad and iPod touch. Think of it this way. The traveller is responsible for ensuring they're compliant with the requirements for entry into Canada. if yes how can i do itbecause i already did whole app,only time of arrival is wrong.
Confusion swirls around ArriveCAN app and its use at the - driving 72 hours before embarkation (noon) for PCR test. Instead of extending this frustrating process, the Gov't. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). And then a screen says that I am not elgible to enter Canada. At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. Telling us that we should quarantine for 14 days when all of us are fully vaccinated. vaccination, mandatory use of ArriveCAN, and any testing and I updated my details in ArriveCAN app before the arrival, and also provided the receipt at the border service. Thanks. Having troubles submitting my form. LTE/3G/2G (auto connect).
Question for recent RCCL Alaska cruisers from Vancouver: ArriveCAN and The email address and password is correct, I just created the account and wouldn't have been able to create the account if I wasn't connected. Please help! Have tried twice. Code 1-TR You are able to fill out ArriveCan (Passport Information, etc) months in advance either by app or web.
SECOND ArriveCAN APP Required Before Cruise!!! Alert! Is anyone there to respond or please provide me with a phone number contact of a live person so I can get this done. Got a message that the Password was incorrect. Garbage version. As travel started to reach pre-pandemic levels this summer, the ArriveCANapp began to face someheavyscrutiny. This was the day after they had opened the border. TY in advance, So frustrating leaving with my daughter back to Canary soon and the app is frozen blue circle at 80% Your next entry into Canada will be upon disembarkation (I am making assumptions that you have a Vancouver return) so that will require another ArriveCAN QR code as you have already used . However I am getting code pf 400. Sorry, I realize I could have been clearer. So when it says 72 hours ahead of boarding plane or scheduled departure time you are really not saying 72 hours ahead.
Arrive Can - Canadian Cruisers - Cruise Critic Community My status is also ok if I use my wifes app as an additional passenger . To find out more about our Group, click here. What do I need to do to correct this? When I click on Sign-In, I keep getting an error message to Do i have to change it ? It submits the information up to 16% then I get "Submission Failed" message.I tried it with 3 different phones (both IOS and Android) with fresh install of the app and also with the website.On the website it says you need to do it within 72 hours and my flight is in less than 24, so there's no issue there.Can't find anything online about the app issues and it's taking a while to get to support. ArriveCAN is not providing additional detail, just advance notice of travel. I have been trying all evening to log into my Arrivecan app. Any assistance would be appreciated. Rachel. Tried using the arrive can app 2x nowone trip back in December2021 and now another trip in feb 2022.same problem both timesthe app wont allow me to submit the informationkeep getting a PF- 400 issue saying to check my internet connectionUninstaller app and re installed several timeseven on different devices, Tried using with and without Wi-Fi, always the same resultsnothing wrong with my signal strengthor i internet connectionsame thing happenedon the last trip and now today and from what I understand alot of people have the same issue, Tried to set up an account keep getting message that the details submitted are incorrect and to check that I am connect to the internet. Hangs at 80 percent..Uninstalled and reinstalled sane issue..latest version. Please respond as I due to travel on Sunday, By Robert Arnold vansickle 8 months ago, I have the arrive canada apt on my I phone. Announcing Our 2023 Cruisers' Choice Award Winners! I don't think it's my ability to use the app that's in question, but instead that the app can no longer accommodate the stated requirements. No problems. He can be reached via email darren.major@cbc.ca or by tweeting him @DMajJourno. Hello Sir/Madam, For those getting error code pf-400 make sure you fill in everything. Any assistance would be appreciated. ArriveCAN Submission Failed I've seen others have the same problem when they've tried to use ArriveCAN - you get to the screen where you upload proof of vaccine and the status bar gets to about 12% and then you get an error that says submission failed. The app is frozen. First time using the app, arriving tomorrow. Still hope to meet you on a ship some day. Thank you Ms G and FouremcoFour, may I call you Four?, you are correct on my cruise info. I would really like to go and visit my brother in Vancouver Canada. Hi, I was trying to fill out the ArriveCan app But I have an Enhanced drivers license no passport and so it won't let me fill it out. Updated August 13, 2022 2:13 pm. After clicking on "Public Health requirements" there is no acknowlegement button for the admonition. lol. Not knowing better, used the address on my desk top to fill out the form but I will be using my cell phone when I am travelling, It is g-mail address. Help please. That error affectedabout10,200 people. The only reason one might have to make a second ArriveCAN submission is because they are entering the country a second time. Far too difficult for a 71 year old to first understand the 72 hour time limit when we have to be at the airport 3 hours ahead and we board the plane at least 20-30 minutes ahead. All rights reserved. Please advise. Pressed reset Password and no messages received. If you are a ArriveCAN customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ArriveCAN. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This ArriveCAN receipt is confirmation that you have successfully submitted your information in ArriveCAN. Bottom border line of page just blinks at a rapid pace. Joseph Gerald Maurice Beauregard. ArriveCAN is available as a mobile app on the Apple App Store and Google Play Store. The purpose of ArriveCan is to confirm vaccination status. Submission of ArriveCAN form has been at 0% for over an hour. Solve all ArriveCAN app problems, errors, connection issues, installation problems and crashes. Thank You.
I changed password then , but no email received for verification code. Do I submit my info within 72 hours of boarding in Vancouver, on May 11. Individuals can also include multiple travellers in an ArriveCAN submission, should they be travelling with a spouse or common law partner, their children, or any other adult for whom they are a legal guardian as long as every individual in the submission will be staying together at the same address for the entirety of their quarantine or isolation period. That goes forever. Freezing while submitting form. It usually gets to around 20%, then fails. Again, got ArriveCAN "Mobile Data" "Allow Background Data Usage".
ArriveCAN on the App Store You can also seek assistance upon arrival to Canada. My is working fine. The information they provide when they call must match what you submitted in ArriveCAN on their behalf. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. I have a account using this mail from my travel to canada last year, but the password is not working anymore, and when i try to reset the password, the app tells me it is sending a code to my mail but i don't receive any mail. tried four times, but i receive nothing. I will receive a code number to allow me to do the change via e-mail. Stuck at final step of submit. Is it possible to use my EDL instead of a passport? Sounds like @Bobbiegentryhas a completely different take on it. Many of us have questioned the logic of this requirement. It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. Notice: As of October 1, 2022, ArriveCAN no longer collects personal health and travel information on behalf of Public Health Agency of Canada.
A new version of ArriveCANlaunched in July 2021, when Canada began easing public health restrictions on people coming into Canada. ArriveCAN no longer collects information on behalf of Rebooted Iphone and also deleted the app and reinstalled it but same issue. Antigen test needed within 2 days for cruise, but not for train or flight? This was a very frustrating process. I was frustrated waiting to be sent back to America along with other people waiting in their cars. Im fully vaccinated but at some point we have to declare these pandemic travel restrictions over. John Schneider from Cambridge, Ont. I have excellent wifi, and have tried on data as well. I am keep getting a porque 503 error, and internet work just fine. please those what to do or a phone number I can call for help, Hi Team, Completed all the information requested in the app and it keeps sending a Code 5 - 503 error and cannot submit the information. I seem to remember us chatting about another cruise years ago that you had to cancel. A Windsor woman is warning cross-border travellers that failing to submit all the required information via the ArriveCAN app can have consequences. If it was just for vaccination status, we could just show our proof and move on. As of November 21, 2020, the Government of Canada instituted new public health measures that require travellers to Canada to submit information through the ArriveCAN App before they travel to Canada. Upon your entry to Canada by air or at a land border crossing, the border services officer may notify you that you've been randomly selected for . What should I do? Thanks. A senior government source told CBC News earlier this week that Prime Minister Justin Trudeau has signed off on a decision to end pandemic border measures and to make the use of the ArriveCAN app. The ArriveCan website wasnt as clear as you are and so Im happy to have it spelled out. WE HAVE COMPLETED ALL THE DETAILS BUT WHEN WE TRY TO SUBMIT IT, WE GET A FAILURE CODE OF PQ - 400.
We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Pat, I filled out arrivecan to return from the USA on July 5th. OK, talk me through it, I'm obviously missing something. Thank you Ms G and FouremcoFour, may I call you Four?, you are correct on my cruise info. Starting an international cruise in Canada or arriving by cruis, e from another countryCruises that are staying in Canadian waters or not returning to Canada. There are situations where individuals are not required to use ArriveCAN prior to entering Canada, including: Further, if an individual is entering Canada who is exempt from the Isolation Order, for example, if they are performing essential work, such as medical support, essential services, trade or transport, or cross-border work, they are only required to submit their contact information and COVID-19 symptom self-assessment. So what can we do? On the 6th and 7th received request to confirm quarantine. Generating error code PQ-503. Stayed at 0% completed. You are entering Canada twice so that requires two QR codes. There is no list to chose from. This contributes to shorter line-ups in arrivals halls. I could be wrong but I believe your second entry is if your pre cruise trip is longer than 72 hours. Cookie Notice Will have to try to uninstall ArriveCan App and start over tomorrow. Do we both use the same scan which I received.
Travel to Canada - 2022 APSA Annual Meeting & Exhibition It doesn't tell me password is wrong. Notice: Starting October 1, 2022, all COVID-19 border requirements, including vaccination, mandatory use of ArriveCAN, and any testing and quarantine/isolation requirements will end for all travellers entering Canada whether by land, air or sea. Our structure is explained in more detail on our Legal Information page. Fortunately, with all of your passenger information already loaded into the app and saved with your first submission, it will be very quick just entering the new trip information the second time around.
The ArriveCAN app is about to become optional. . They did not tell me when it might be fixed. I am supposed to go to Canada on Thursday, August 26. Please can you provide some assistance. The internet connection is fine, and everything else is working well. Pierre Poilievre promised to scrap the app entirely during his victory speech when he was electedleader of the Conservative Party. How do I correct this? Just recently when filling out the point of entry the screen locks and I am not able to continue with adding date etc. thanks! I did! Getting following error : I completed Arrive Can yesterday and was supposed to go home by 1:00 pm. Prevent apps from taking your money without permission. The traveller will have access to basic necessities without leaving quarantine (i.e., water, food, medication, and heat). The government launched ArriveCANin April 2020with the stated purpose of using it as a communication and screening tool to ensure travellers arriving in Canadacomplied with pandemic border measures. Actually Im only entering Canada once but Im willing to do whatever it takes to start cruising again. What do I do? All appears to be going right. It allowed my wife vaccination record to be scanned but locked up when we attemped to scanned my record. If you haven't received the code after a few minutes: make sure you entered the correct email address in ArriveCAN check your spam, junk, and/or promotions folder You say that the correct passport number starts with a "C," but mine starts with an "A." 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises. We had to do the ArriveCan to get back into Canada!!! I don't have a smart phone, so already at disadvantage. Gowling WLG International Limited promotes, facilitates and co-ordinates the activities of its members but does not itself provide services to clients. #ircc #cbsa #canadaCanada Border Services Agency has launched the ArriveCAN mobile app to make it easier for travelers to provide their contact information upon entering the country. Once I was added as a traveller, I was able to enter my specific trip details with no problem. Will I need to upload my pre cruise Covid test results as well? My internet works fine. I will wait a while, hopefully they will scrap ArriveCan. We are from Nova Scotia, live in the U.S. and have waited 2 years to go to our cottage in Nova Scotia. 1:56 Frustrated Regina travellers searching for answers with ArriveCAN app. ArriveCan app doesn't recognize password. Otherwise the submission would have to be made sometime during the voyage before returning to Canada. is now frozen with the never ending blue circle and I have to go over to Buffalo to night please help to get this problem corrected asp. You are correct; test is only needed to board the cruise. Please advice me how to proceed. No email. Your real card info stays hidden. Have forgotten my password. I cannot remember password i used. I am unable to resolve code PF-400, Have tried several times to do arrive Canada. Listed below are our top recommendations on how to get in contact with ArriveCAN. Incredibly frustating pile of excrement, Stuck at final stage. Well be doing those Saturday morning with telehealth monitoring. of Public Health Agency of Canada. How do I get my information uploaded for my trip? I have trouble submitting the form (code 5 - 503). When search suggestions are available use up and down arrows to review and enter to select. Cannot download APP. I wonder which one that was? We had to complete ArriveCan prior to arriving in Halifax. Comment dois-je procder? And if you think something this simple is craziness, I suggest you avoid travel to any country requiring a visa. OK.I did the ArriveCan.and it worked.YAY! I tried all possible border crossing names but none was accepted. Yes, we do have correct email info entered. For me I forgot to select country which I got my second dose vaccine. Nothing to click on to move forward, back, start over, or exit. Remember, the identities of travellers included in ArriveCAN must match their passports. Later in July, the government said a glitch in the app incorrectly told travellers to quarantine whenthey didn't have to. "For those people who are comfortable and have found a way to use it, then maybe they can be in a separate [customs] line," she said.