axs change delivery address

The venue shall have the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct Client or the venue deems disorderly or improper, who uses inappropriate, vulgar or abusive language, who fails to provide proper identification, or who fails to comply with any other rules adopted by the Client or venue. Unfortunately, my **** application was checked and I could not get my passport back before the event date. 4. In order to collect your tickets at the box office, you will be asked for order confirmation, proof of identity and the Payment Method used for the transaction. This can be found on their website, specifically the Help page. There may be circumstances in which we make your tickets available for your collection at the box office of the venue at which the event will be held. Listings are not considered retracted until they have been processed and a system confirmation has been issued. By purchasing or accepting tickets to an event or other item on the Service, you agree to be bound by the terms and conditions and other rules of our specific Client and the venue where the specific event is being held. The updated address must be within the same country of origin as the original address, and the package must not have left the facility yet in order for the address to be changed. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The customer service team should be able to help you update the delivery address. If you are purchasing a resale ticket (i.e. At first, they needed the last 4 digits of the credit card I used. We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. Yes, police can investigate missing parcels. Depending on the outcome of the police investigation, they may be able to provide a resolution or lead to the recovery of the package. **SurePost packages are upgraded to UPS Ground, which are delivered by UPS, not the U.S. Delivery change requested refers to a request from a customer to change the details of their delivery. ******* will also be getting a complaint. See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. Links to event and venue terms and conditions that are specific to such events or at such venues may be included within your purchase confirmation, ticket delivery or event reminder emails, or made available on each event and venues branded area on our Service, or made available on the applicable Clients website. SEARCH/NO EXPECTATION OF PRIVACY. I contacted *** and **** to no avail. Fraud re purchase of Muse tickets at ********** stadium, ***********, on April 6, 2023. Are e-tickets different from digital tickets? I was told to go to Stubhub even though AXS is the one that conducted a "fraud check" and cancelled the tickets. Event Changes What do I do? Hi I'm ********* from **. Need to change your address after you've placed an order? Thanks for signing up for the event guide! Due to the high demand of this event most lines for entry will be long. ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT: You agree to follow event policies (including health and safety policies) and posted instructions while at the event. International Association of Better Business Bureaus. Unless otherwise stated as part of the purchase, any primary tickets (i.e. We make no representations or warranties about the quality of your watching experience or your display. The promoters of the event reserve the right to change ticket prices, event location, restrict selling/transferring and seating assignments based upon supply and demand for the event. I use the AXS app to buy 1 ticket for the ********* game on 7/4/2023, I try multiple times because I was getting an error after serval attempts it let me enter my card and name info after submitting for payment I gave me an other error. If neither of these options are feasible, you could try contacting the delivery service, such as USPS or UPS, and request a new shipping label with the correct address. I called AXS and waited on the phone for a long time - put on hold, etc. Delivery of the tickets shall be made in accordance with the Delivery of Tickets Section below.If you decide to purchase tickets, merchandise, parking or other items via the Service, you agree to pay, in addition to the price for the tickets or other items, other fees and charges that we impose or collect on behalf of our Clients, or that our Clients collect, such as convenience fees, handling fees, delivery fees and any other miscellaneous fees. Holder hereby forever releases, waives, discharges and agrees not to sue AXS, Client, Anschutz Entertainment Group, Inc., any owner, manager, operator, or sponsor of the venue, any promoter, producer, or sponsors of the event, any leagues, teams, artists, advertisers or suppliers of the event, and their respective parents, subsidiaries, affiliates, owners, members, managers, directors, officers, past and present employees, volunteers, agents, representatives, successors and assigns (collectively, Releasees) for any known or unknown claims, losses, damages, liability, demands or actions incident to entering the venue and/or attending the event, whether such risks and dangers occur before, during, or after the event, including injury or death relating to COVID-19 or any other illness or injury that Holder may sustain while at the venue or related to attending the Event, regardless of whether caused by the negligence or other fault of Releasees or any third party (Claims). I have just made a simple request. If you need to change or correct a delivery address before the package is delivered, log in to your FedEx account, go to our tracking page, and follow these steps: Enter your tracking number or reference number. They need to release money from resales. Despite these risks, Holder voluntarily assumes ALL known and potential risk and danger of injury and/or death from any cause, resulting from, in connection with, or incidental to the venue and/or event, including exposure to COVID-19. What is will call and how do I pick up my tickets? Sign up now. Finally, as a seller of tickets, you agree never to specify or include any of the following in connection with a listing on our Service: Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase. Refund policies of our Clients may vary; by purchasing a ticket, you agree to the refund policy of the associated Client. Any personally-identifiable information (including, but not limited to, street address, phone numbers, or email addresses); JavaScript or any other scripting language; If we or our Client revokes any tickets, Primary Ticket and Resale Ticket listings concerning such tickets and related rights (such as parking) will be canceled. Changing your UPS delivery address typically does not cost anything, however if you need to change the address of a package that has already been shipped, additional charges may apply. All fees and charges relating to your transaction will be disclosed to you during the purchase process. Find information on our most convenient and affordable shipping and mailing services. Be sure to keep the tracking information of the returned package in case the sender contacts you with any questions. This Agreement is incorporated into the Terms of Use and, in addition to the Privacy Policy, the following terms and conditions (this Agreement) apply to all listings and transactions on the Service and sale or use of tickets issued via the Service, whether issued by AXS or Clients. VIRTUAL (ONLINE) EVENTS. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. Your email address will not be published. Contact the recipient directly, to see if they can return the package (or at least confirm that they have it). All ticket prices for events that occur in the United States are stated in U.S. If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. Signing up is free, and you can choose between two levels of membership. If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. UPS My Choice offers two levels of membership: Basic (free) or Premium (paid). Do I need to enroll in My Choice after I create an account? x, Hello! Next to the address you want to remove, click the pencil icon . If the package still goes uncollected at that point, then the package will be returned to the sender. 6 Reply noturavgscientist 24 days ago That works thank you!! Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. If you are unable to find tickets or parking rights, please check back again. Please be sure when accessing the AXS app you are NOT connected to WiFi. It may also include a request for a re-delivery after the initial delivery attempt fails due to a customer issue (such as incorrect address provided). By purchasing tickets you are agreeing to such terms and conditions of the MLS home team. You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. You will be advised of any such limits during the purchase process, or by a system limitation on the number of tickets you may purchase during your online session. Exceeding these limits may result in cancellation of orders without notice. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. After upgrading, members can use My Choice to manage these packages. I have to make travel plans. Be sure to inquire about the process for a return, as it can vary depending on the options available. Additionally, you may incur additional charges, such as a fee if a package needs to be returned to the sender or a fee to redirect the package to the new address. If you purchased your ticket via the Service (whether it is a Primary or Resale ticket), refunds will be issued by AXS or our Client to the Payment Method used to make your purchase, as follows: If an event is rescheduled, we will try to offer a ticket with the same value or in the same location as the one you originally purchased, although that is not always possible. Your receipt has been resent at this time as well. Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through AXS, our Client, authorized partners or from the venue box office to ensure ticket authenticity. Be sure to provide the full address, including any mandatory apartment/suite numbers and zip code. 4/16/23 Charged me twice for tickets and is refusing to give a refund even though it was an error on their end! Changing the address on a UPS package is not something that you can do on your own. 3. On April 1, 2023, I received an email from Stubhub that the tickets had been transferred to AXS and that I had to download the AXS app to obtain the ** code/tickets. Latecomers may be seated at the discretion of Client or venue.