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The grounds are gorgeous, the sunsets magnificent and the rooms and decor all added to making the bride and groom's day very special and memorable. We also had an afterparty at the biosphere pool and it was one of the best decisions ever! During the reception, every time we needed a drink, Daniel was there! My fianc and I were engaged on 3/8/2020, just a week before restaurants and stores closed in New Jersey. The only minor issue we had were bees flying around and two of our guests did get stung. The groom's mother is immuno-compromised and would not be able to attend if the virus is still present. tty good job, especially Silje. All attempts to get in touch with anyone at this hotel have proven to be fruitless. My mom didnt get a welcome bag at check in, though this seemed to be a one-off. I cannot even put into words how perfect Crystal Springs Resort was for our wedding venue. We couldnt be happier with how the whole thing went. The service and attention we received throughout our wedding day was exceptional. Bill to one person's and then have everyone else venmo you or give you cash. As I said, Grand Cascades Lodge was the best decision we could have made. Sarah was easy to work with, answered our emails quickly and professionally and worked to make everything perfect when my father had an accident 2 weeks before the wedding and ended up temporarily in a wheelchair. Even though the end of July can be very hot and humid for an outdoor wedding, the mountain top venue is breezy and a little cooler than where we're from in Hunterdon County. Couldnt have asked for a better venue or staff! Choosing Minerals Resort and Spa was the best decision for us, and we had the best day on our wedding day. Daniel helped not only me, but my wedding party and family members happy, and gave them 5-star service, while keeping us on track throughout the day. My only feedback for the reception would be that there was a decoration left off the sweetheart table, which the staff later apologized for, and which I should have noticed as soon as I sat down so that I could have had it resolved in real-time. outdoor space for photos, etc. One of my favorite moments of the day, was when he took my husband and I a little early from cocktail hour to go look at the ballroom before the guests came in. There was something for everyone and the double sided buffet meant the line moved really quickly. the staff was amazing, and Daniel our maitre'd was unbelievable. The one thing I would have to caution about is that Sam from the salon messed up my Maid of Honor's billing from getting ready that morning and my MOH is still fighting with her on this to get it resolved. Our day was perfect in every sense of the word. Everyone also raved about the food and the variety of optionsand of course the beautiful views. Click here to save time take a virtual walkthrough tour of Crystal Springs Resort North Jersey Manager . Well that day has come and gone and we haven't received anything. We specifically worked with Kathleen Conlin and Jean Van De Ree. Their customer service is not up to par. I do wish I stayed sober longer so that I could have given them a proper thank you in person. He even ensured that we had some time alone in the bridal suite to share a sampling of the cocktail hour food before the craziness of the reception. Kaya and Terry made sure that my husband and I always had a drink in our hands and food in our bellies. There is no way the day would have gone so smoothly without him. Some hotel cons that didn't have to do with event staff: Very expensive guest rooms. The best outdoor covered venue ever! We kept all of our dresses, details, accessories, steamers etc. We were immediately greeted with glasses of champagne, hot chocolate, and warm apple cider. We also had lawn games out on the grass and s'mores for dessert which almost everyone missed out on because there was no lighting to highlight that area. We were able to stick to our ideal budget while not comprising on quality of the event. The valet services were the one exception to this; came when needed, were friendly, courteous, and helpful., however valet service was the wedding was contracted until 11PM. Even the morning after breakfast at Grand Cascades was so beautiful and delicious. #BestWeddingEver. People will talk about our wedding for years to come because of the pool. ed for. While the wedding day itself was all we could have hoped for, having it here allowed ourselves and our guests to enjoy an entire weekend of celebration. The bartenders were very rude to my guests as I heard several complaints. Lets start with the wedding ceremony in the lovely outside garden. The fact that we could get an all-inclusive package, a hotel, and transportation was a no brainer. Thank you for everything crystal springs!!!! make it the best day/weekend possible. Starting Cost: $$ - Affordable. Each were graciously handled by the entire Grand Cascades team from Jean the Wedding Sales Manager (no pressure sales and always accommodating to the bride and mother of the bride) , Jenna our Wedding Coordinator (attentive to every detail and always cool, calm and highly qualified to address and resolve anything - hope she handles her wedding as well as she did ours), Susan our Concierge (always checking to make sure we had what we needed) and Cheryl at the front desk (who I would stand on line and wait for just so I could deal with her). Our guests were so impressed by the Grand C Our wedding coordinators Erika and Nicole made sure our wedding day was a dream come true! Crystal Springs Resort's amazing 53,000 sq. The best decision we made was to have our daughter's wedding at Sweetgrass Pavilion at Minerals Hotel. On the hottest weekend of the year, the resort was entirely under staffed and chaotic. I HIGHLY recommend having an after party in the biosphere! lar etc.) He took care of everything for us! Loved working with her. The chef shared that all of the steaks were sous vide and it was apparent by how delicious they were. Crystal Springs Wedding . She deserves an award for her attentiveness and willingness to go above & beyond her duties. Renee always responded promptly to each request I sent for our room block list. From how smooth the process went from going from ceremony to cocktail hour to reception to how AMAZING the food was. We had to cancel our wedding reception here because there is just a small global pandemic happening. the day of we had Taylor as a weddi Cayla C., Our guests came several days earlier and stayed at the Minerals Hotel! Beautiful mountain views, hotel accommodations for your guests, two spas and golf. The day of the actual wedding was a dream. :). Phone Number. Crystal Springs Resort hosts wedding receptions in any of five magnificent indoor and unique outdoor venues from intimate weddings to multi-day events. My bridal party and I got our nails done at Elements Spa the day before and 2 people from the spa did our hair and makeup the day of our wedding too. The food was delicious and everyone enjoyed being back in the beautiful room one last time. Michael Spina. For breaching our contract. Nicole and Erika were very helpful throughout the entire planning process. Somehow this was not communicated, and he played during our bridal recessional at the same time as our string quartet. Some of our guests were a little hesitant when we told them to pack a swimsuit, but I can honestly say that everyone who came down to the pool had an after-party they will never forget. Also at my rehearsal dinner which was on site at the copper room random ppl were allowed in prior to us getting there drinking on our tab for free. (973) 864-8080. If you want to celebrate your wedding, please stay away from this venue, it will save you so many headaches. Also, Michael and Victor were SO accommodating- they kept us in good hands and we didn't have to worry about the little details as they handled it. We wanted a mini-destination feel and this venue certainly did not disappoint! The staff placed the top layer of our wedding cake in our hotel room fridge as well as leftover lobster tails & filet mignon without us even having to ask. Brooke the bridal attendant was also super attentive and helpful! The setting was gorgeous (a perfect sunset sky with a mountain backdrop for our ceremony couldn't be topped), the ballroom was breathtaking, the food was phenomenal (people can't stop talking about it), and I know our family will continue to visit Grand Cascades for years to come with beautiful memories behind us. The food is amazing! Inspire . We chose CS Grand Cascades for a few key reasons (1) the amazing menu and presentation of the food (2) the beautiful ceremony, cocktail hour and reception spaces and (3) the value you get for your money. Now as for the wedding details - any couple would be LUCKY to have Erika as their coordinator! They made sure we had everything we needed throughout the whole day. I feel so relieved and happy to know that holding a wedding at Ballyowen with food, cocktails, and dancing is still within our reach! In other words, Crystal Springs was in the wrong, and Chase knew it. Request a quote. Especially, Indian wedding! She helped me through family drama, planning needs, day of concerns, and so much more. The hotel was accommodating to all of my guests once they arrived and everyone at the resort knew who we were and treated us SO well.. Its truly an unique venue that offers that destination feel. We wanted a mini destination wedding and Crystal Springs delivered just that. We will certainly be back to visit! She was so attentive to myself and my husband, along with our parents. But I would say be prepared for a ton of back and forth. Before wedding day I spoke primarily with Nicole and Dana who were also amazing. Uplighting Impressive uplighting highlights draperies, designs and dcor. Everything was so well thought out I couldn't have pictured a better wedding weekend. Planning a wedding during COVID was stressful and the team at Crystal Springs did everything to make me feel calm and centered. We enjoyed our wedding reception at Minerals because we made sure our most important details were paid the most attention to. How's that for transparency? It was truly a magical day. My bridal party did seem to say he was always there when they needed him, although I am not sure I had the same experience. We had our wedding at Grand Cascade Lodge on May 7th, 2022. Julie was kind and accommodating, as I could not show both my family and my in-laws the venue at the same time due to COVID. My husband and I got married 3 days ago at the Black Bear Golf Club. Im still texting her asking her random stuff (sorry!). he food, venue, people, and everything in between was perfect! When the day is over, and it goes so quickly, we decided to have an after party at the bar down the hall. Even prior to wedding day our guests and bridal party were able to enjoy the amazing spa, the biosphere, and all other amenities they have to offer. She provided amazing guidance and quickly responded to any questions or concerns. If this review were solely about these pieces it would be easy to give 5 stars in every category. We recently got married end of September and the flowers, landscape, nature were all captured in our photos. Set amid the picturesque mountains of Sussex County, New Jersey, Crystal Springs Resort is the Northeasts largest four-season resort, an ideal setting for an unforgettable destination wedding just one hour from New York City. The venue is beautiful, having food, hotel, shuttle, coordinator, maitre d, all handled by a small group of people was really convenient for me. Every guest commented on how pretty it is. My only negative is that we requested Daniel as our maitre d per everything we read on TheKnot about how helpful he was, and he disappeared quite a bit on the day of my husband and I were never taken to the private room during cocktail hour to eat/get a moment of quiet like most other reviews say (we went on our own when we realized there were only a few minutes remaining in cocktail hour and we hadn't eaten anything), and then he didn't come to get us to bring us into the wedding for quite a while there was a solid 20-30 minutes of downtown between the cocktail hour and the reception when everyone but us was ready to party, but we were sitting in a room waiting/not knowing what was happening. The rest of the party was amazing and went by in the blink of an eye. Even on a Sunday, they were open until 0130! I cant recommend Crystal Spring Minerals Resort enough for your special day. On the day of the wedding, we made the last minute decision to move cocktail hour inside, as the threat of a hurricane blowing in loomed above us. We had minor hiccups throughout the day (salad was different than originally selected- but delicious, a bit of a humid cocktail hour room- to be fair though all of NJ was God awful humid this past weekend, & slight miscommunication about when to take pictures) but nothing that would ever make me regret the decision of selecting Minerals for our wedding. When it was our turn to pick a new date in April, everything turned sour. I contemplated getting a day of coordinator separate from what CSR provides but after speaking with Kathleen I felt there was no need. She was absolutely amazing and focuses on attention to detail. So many little details -- he took care of our groomsmen while we took portraits, he made sure we got to try everything from cocktail hour (he even made sure I ate!! Tricia Hoyen. She even helped with our children while we were taking photos, making sure they were content- she truly is the best! Kristine was really helpful the whole weekend of my wedding and wedding events. Dana has a real fair for decorating, and she had all the wedding paraphernalia arranged perfectly. Our wedding surpassed my expectations & I would do it here again in a heartbeat. While things may not look like it once did for some time, Julie assured us of the current guidelines and gave us a picture of our worst-case scenario. Crystal Springs Residents: Throughout 2022, the Summer Village of Crystal Springs has been preparing a new Land Use [] VIP Canopies, Draping & Chandeliers You'll love our beautiful organza canopy with a stunning crystal chandelier. Contact Us. AWLESSLY! Guest room furniture was dated, though comfortable. Elements Spa Director . It was truly a memorable affair. He was so accommodating with everything and really made us feel so special! Keep the celebration going with an over the top after party and exceptional brunch to round out what will be your most memorable weekend ever. Kaia, the bridal attendant, also deserves immense praise. Mr. Younes, word of mouth will make Crystal Springs lose more business than you realize. On the positive side, some other items we loved included a free shuttle between Cascades Lodge & Minerals Hotel (which ran until we finished our after party), the amazing Biosphere Pool & myriad of activities for our guests to enjoy on site.