greatix newcastle hospitals greatix newcastle hospitals

Wedonthave any dedicated resource to this so have a plan A, B and C for making sure this work is seen through from start to finish. Ultimately we want to use the completion of a #GREATix to share great practice. This site has been setup by Dr Mel Poole, a Consultant Anaesthetist, to make running GREAT-ix initiatives as easy as possible. We are unable to assist with parking permits. Methods In February 2016 after becoming aware of the Birmingham Children's Hospital's "Learning from Excellence" initiative we set up an online GREATix reporting tool at Leicester Royal Infirmary. Whileitsalways nice to be recognised at any level, there is something a bit more special about being recognised by your peers. Platform? We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. This included identifying which patients can safely go home, combining wards and postponing much of our elective work to try and reduce bed occupancy as we headed into the weekend so we could prioritise our efforts on urgent and emergency care and looking after patients on our wards. An excellent opportunity has arisen for a Programme Management Office (PMO) Benefits Manager to join our successful and established Programme Management Office based within the IM&T Directorate of Newcastle upon Tyne Hospitals Trust. Completing a Greatix nomination is a simple way to reward a member of staff for providing you or your loved one with excellent care . The real benefits on moral and culture still have yet to be realised. At the sametime,I put up a tweet with a video I made with a bit more information on it which seemed to landwell. east midtown plaza privatization Barts Health NHS Trust. (it can be anonymised if preferred). Asitsa concept, it can be as easy or as complicated as you want to make it. Submit a . The form itself is already open to anyone and it can be used butwerecurrently only actively promoting this for Scottish Ambulance Service staff. Adrain Plunkett started learning from excellence in 2016 following his own experience of being seriously ill with sepsis. Standing Way, Eaglestone, Milton Keynes, MK6 5LD. 3 0 obj Dr Nicky Calthorpe's story: "Our positive learning system is the GREATix system which has been established in the Trust since the beginning of August 2019. Some local community pharmacies will be open over the holidays and they can help you if your medication is in stock. In healthcare we often focus on errors in an effort to learn from our mistakes and avoid further harm. At this time more than ever it was essential to have some positivity running through the every day difficulties we all faced, and the reports kept coming. Ref No: * UI: * Can we publish the GREATix that was submitted about you? help shape and deliver our organisational strategy and policy. With a little kick start from trusted allies, we started to recognise others work and soon the concept took off. Note: your question will be posted publicly on the Questions & Answers page. Realising that there is a big gap, and with it an opportunity, I made several Run-ups at trying to implement some of this work, but as is the case with so many projects, it was overwhelmed by competing pressures and demand and although there was an appetite for it, this was inevitably satisfied with other more pressing fare. In this interview, Ben explainswhy theyve started collecting positive feedback through a peer-to-peer system called GREATix. improve the staff experience on specific issues relating to each network. sH1gwv&a_L#5'vXS6CoizB9bV1eceVsra\(mkFt~N7EA"Z1&UwG%nNOnB3+AY Some of these are outlined below: In May 2017, we launched the Event in the Tent our biggest ever internal engagement event for staff and volunteers of the hospital, providing them with a platform for sharing ideas and building up relationships from across the Trust. Receiving some great feedback from staff and patients since taking on our secondment https://t.co/vBRDEmgRvks amazing what more manpower and a commitment to patient safety can achieve in a short time! Listen to our latestpodcaststo find out What You Need To Know Members of the Royal College of Nursing (RCN) have joined the latest wave of industrial action. I became curious. Good clinicians and managers recognise the situation and mediate directly with staff, 'behind the Datix wall'. Please be reassured that we are doing everything we can to ensure patients are receiving safe care we are as prepared as possible but this is still going to be an exceptionally challenging time. Page 2 of 12 . Wedelvea bit deeper into those that are related to patients to understand what has happened and see if there is anything we can learn. If you are interested in setting up GREAT-ix in your department or hospital using this website, get in touch. There are a number of ways in which we provide staff with the opportunity to have their voice heard and show our appreciation for all the work that they do. In 2017, following significant national research, we launched GREATix a chance to share some great work that an individual or team has done to look at how we can learn from the positives and share best practice. Here are two examples to inspire you. EIRS cannot substitute for adult, professional relationships and communication that must be learned, nurtured, enabled, modelled and supported. We are looking at providing posters and stickers to theA&E departments, some of the bigger Minor Injury Units, Community First Responder Schemes, partnering universities etc. tell you what, Ill just write something myself and put it on a poster and send an email out to all staff introducing them to the ide. You could have it online, as we have done, but could have a box on the station with a sheet of paper that people could post. "There was a plan in my head of how this would happen and what would be required, I would need artwork to present it properly and an IT platform for it to operate on, and then there would be the awareness and publicity for it to take off. Please do not send correspondence relating to patients, requests for patient information or recruitment and placement requests to this website email address. Lauriston Building, Princess Alexandra Eye Pavillion and Chalmers Centre, Becoming a Trainer & Ongoing CPD/Appraisal, International Medical Graduates Information. Read more about our cookies, data and privacy. Posters will appearing across the service in the next week or two. The staff member/s nominated for theGREATixreceive an e-certificate, but we also theme the submissions. Hotels near Stadtpfarrkirche Maria Himmelfahrt, Hotels near (MUC) Franz Josef Strauss Airport. -led system where the feedback is not led by hierarchy. GREATixis a reporting mechanism for capturing positive feedback. If you do need medical care and it's not life threatening, contact NHS 111 online or your nearest pharmacy. Newcastle Hospitals has warned of a major impact on services as nurses in the region continue to strike over pay and conditions. "Our positive learning system is the GREATix system which has been established in the Trust since the beginning of August 2019. Itsaimed at recognising what is meaningful for you rather than what is seen as expected praise. Submitted forms are themed to help share the learning across the Trust. The link address is: https://www . What counts as a life-threatening emergency? This learning is then presented back to the organisation through forums such as our learning from events and patient safety groups and can influence best practice, education and improvement projects going forward. Seminal papers. "At a similar time I discovered the concept of Safety-II and the shifted view that when understanding safety and incidents we traditionally only look at things that go wrong, and ignore the instances of things going well and the fact that the thing that has gone wrong has almost always gone right numerous times before. Feel free to get in contact, my email isBen.watson1@nhs.scotor message me on Twitter @BenJWatson86, Note: The term GREATix was coined by Dr David Sinton, after working with Adrian Plunkett who set upthe Learning from Excellence Movement, You need to be a member in order to leave a comment. An incident you have attended where a colleague has gone over and above for a patient, or something as simple as a colleague who takes the time to ask you if you're ok . We will always be here to help those that urgently need treatment and care, in life-threatening situations, however, with high demand for services and reduced staffing levels we are expecting services to be disrupted and the public may see lengthy delays, particularly in the Emergency Department.. <> Please get in touch if you have any questions or comments. Based at the University Hospitals of Leicester, we serve the educational needs of healthcare practitioners in Acute & Emergency Medicine across the East Midlands, UK. FAB Academy: Submit a GREATix (not just a DATIX), Thanks to our RGUC media team for making a great video for my Human factors and patient safety teaching. When you submit a GREAT-ix for a colleague they will receive a formal thank you letter for their portfolio and a postcard. It contains three important pieces of information: who did something excellent; what did they do that was excellent; why was it excellent Both services will refer you for further treatment should you need it. Initially, it was launched in line with our new intranet site and was mentioned in our Chief Executives weekly bulletin to help to increase awareness while we were getting posters printed forthe stations and offices. I realised that there was little praise offered to staff and the main indicator to the fact that you were doing a good job was that you heard nothing! Divisions within the Trust are able to request access to information on submissions within their areas and are encouraged to present these in parallel to incident reporting at their M and M or Governance meetings to share positive learning. Our form is 8 questions, most of which are things like name, station, do you want to remain anonymous etc. Reports would come in for a range of incidents and near misses and would require investigation or would be filed for recording purposes. year we received over 2000 Greatix entries showing the good work our staff do. NHS Lothian GREATix. The accident happened at the junction between John Dobson Street and New Bridge Street West just after . The staff awards are our annual way of recognising and celebrating staff achievements from across the Trust. The Newcastle upon Tyne Hospitals NHS Foundation Trust QUALITY ACCOUNT EASY READ 2020/21 Unconditionally registered with the CQC since April 2010 . We all know how to provide feedback when things go wrong: Datix it! For the best passle experience, we strongly recommend you upgrade your browser. Long may it continue pic.twitter.com/IzQ1QxN8pp, I submitted an IR2 report but couldnt find the persons name so I put it under their team. We recently started our migration to Microsoft 365 which gave us more functionality to make things a bit easier. Deutsches Hopfenmuseum - German Hop Museum. It needs to have a bit of momentum to showitsnot just a tick box exercise. The Dudley Group of Hospitals NHS Foundation Trust, There is a bespoke IT system which is very easy to use. Despite the amazing work that goes on every day, most of the functioning feedback mechanisms in place are designed around negative feedback or risk management. It was set up by Roy Lilly in 2015 to be a repository of inspirational ideas, The Academy is the place to share ideas about doing it right, boast about the good stuff and if you have a problem, the place to search for an answer.. It made me sad. gregory peck unending love. * Yes - and you can publish my name. Like most ambulance services, our crews are under a lot of pressure and can goextended periodsout of station. It's easy! %PDF-1.7 LfE began with a pilot project in Birmingham Childrens Hospitals Paediatric Intensive Care department (PICU) as a system for all staff to voluntarily report episodes of excellent practice. Feel free to get in contact, my email is, Reduction of patient harm through decreasing urine culture contamination in an emergency department using multiple process improvement interventions (31 March 2023), Improving patient safety culture: A practical toolkit for health and care workers (NHS England and AHSN Network, March 2023), Improving significant event analysis (SEA) using feedback from trained peer groups. We'd also like to use analytics cookies. stream The link address is: These send information about how our site is used to services called Google Analytics. Members of the Royal College of Nursing (RCN) have joined the . It shows real promise as an improvement tool. I thinkthatsthe brilliant thing aboutGREATix. We have now run this event twice and it has become a real highlight in the staff calendar, where new initiatives are developed and our ways of working are challenged so that we continue to provide an excellent level of service for our patients. "Some time later I find myself holding responsibility for locally managing the incident reporting system Datix. "The aim of GREATix is to identify, appreciate, study and learn from episodes of excellence. Even if we know that the purpose of a Datix is to improve a system that isn't working, it's still seen as a negative thing to be Datix'd. endobj Thanks to the partnership between Newcastle Hospitals and Newcastle University, one of the trials has helped shape a new method of sarcoma surgery, which uses a harmless green dye called ICG (indocyanine green) to illuminate the tumour under a special infrared camera. We are averaging around 10 forms per week with an increase in submissions as staff show appreciation for each other during the challenging COVID times. For childrens health advice you can download The Little Orange Book which covers a wide range of illnesses in children from common minor ailments including teething, constipation, and colds, through to more serious conditions. It contains three important pieces of information: The nominee gets a personalised certificate to acknowledge their excellence, and the reports are shared throughout the Trust so teams and individuals can learn from each other. endobj This was an example of her pragmatism and view on so many things and an inspiration that would see me on a journey with ups and downs but guided by what was right. Award given as part of a team of dental nurses, working within a new environment, new team,. Back to top of page Thank you for the opportunity for us toshowcasethis piece of work and if anyone would like more information on setting upGREATix,Immore than happy to share what we have, about it. "Early on I stumbled across a concept of sharing learning from good work that was championed by Dr Adrian Plunkett and his now famous Learning From Excellence (LFE) movement, and this had been on the back burner and niggling away at me for some time. The main question we have is What did the person do that was great? and a second optional question What could the organisation learn from this?. I would question norms and why they were norms. Milton Keynes University Hospital. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. From the amazing work going on in one department to improve patient care to the individual who consistently goes above and beyond, the staff awards are an opportunity for all staff and departments to be recognised. So, let's turn the table on Datix and start letting people know when they are awesome. The Trust patient safety lead and the patient safety champions receive notification of all the submitted forms and look through them for areas to share learning with Appreciative inquiry conversations. We are looking for a committed, energetic and resilient . GREAT-ix is an initiative to allow NHS staff to say thank you to each other and help make colleagues feel valued and appreciated. The Academy of Fabulous Stuff is where I first read about the idea of a GREAT-ix and the Learning From Excellence initiative. Sign up for a new account in our community. Western General Hospital, EXCELLENCE REPORTING (GREATIX): CREATING A DIFFERENT PARADIGM IN IMPROVING SAFETY AND QUALITY D Sinton 1, G Lewis 1, D Roland 2, 3 Abstract Objectives & Background The NHS safety culture predominantly focuses on negative events with staff being encouraged to report incidents via online tools such as IR1 or Datix. while keeping it as simple as possible for staff to use. Our 1st winner is Andrew Peattie who takes his day-to-day duties to another level, before his shift even begins. These themes include things like patient experience, patient care and peer support. #Hospitals #BeKind #NHS pic.twitter.com/KQlSUHKMvs, Pleased to announce the launch of @Scotambservice GREATix. "The aim of GREATix is to identify, appreciate, study and learn from episodes of excellence. Then it wasaboutthe communication process. 30 Sep 2022 20:41:13 This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The walkout involves nursing staff working in emergency departments, intensive care units, cancer care and other services that were previously exempt. it can be as easy or as complicated as you want to make it. Where we have had specific workforce issues and concerns, we successfully applied for safety critical mitigations which were agreed in areas including emergency and critical care, the Great North Childrens Hospital and our trust-wide transplant and retrieval service. Thank you for the opportunity for us toshowcasethis piece of work and if anyone would like more information on setting upGREATix,Immore than happy to share what we have done and provide more information on how we have gone about it. There were reports praising clinical practice, compassion, care, going above and beyond, for support and even for us the management team! Wedonthave any dedicated resource to this so have a plan A, B and C for making sure this work is seen through from start to finish. Director of Childrens Nursing GREATix is a reporting mechanism for capturing positive feedback. It needs to have a bit of momentum to showitsnot just a tick box exercise. All submitters of the form receive an automatic email thanking them. We've put some small files called cookies on your device to make our site work. Newcastle Hospitals advises people should only call 999 or go to an Emergency Department if you or someone else has a life-threatening emergency, such as: signs of a heart attack - chest pain, pressure, heaviness, tightness or squeezing across the chest, signs of a stroke - face dropping on one side, cannot hold both arms up, difficulty speaking, sudden confusion (delirium) - cannot be sure of own name or age, suicide attempt - by taking something or self-harming, severe difficulty breathing - not being able to get words out, choking or gaspingchoking on liquids or solids right now, heavy bleeding - spraying, pouring or enough to make a puddle, severe injuries - after a serious accident or assault, seizure (fit) - shaking or jerking because of a fit, or unconscious (cannot be woken up)sudden, rapid swelling of the lips, mouth, throat or tongue. . This is the version of our website addressed to speakers of English in the United States. or phone: 01908 660033. I also think itis important that this is a peer-led system where the feedback is not led by hierarchy. Close Menu. Submitting a GREAT-ix aims to capture the positive events in the NHS and improve safety by sharing and spreading excellence. offer a place to come together, share experiences and facilitate learning and development. In the first year of being launched, over 300 GREATixs were submitted and the success has led to a number of changes being made across departments. Restaurant Maximilian's, Geisenfeld: See unbiased reviews of Restaurant Maximilian's, rated 5 of 5 on Tripadvisor and ranked #9 of 13 restaurants in Geisenfeld. Then it wasaboutthe communication process. St George's Hospital Yammer site. The only advice I have is to just get on and do it. The main challenges for us were taking the idea from a more static environment, such as a hospital, to a mobile healthcare service while keeping it as simple as possible for staff to use. While GREATix is not a substitute for incident reporting it adds value in a system that is frequently under-resourced. I completed my Datix Certified Professional Course in 2015.<br><br>I am a very approachable, professional and reliable individual who has a . This learning is then presented back to the organisation through forums such as our, The main challenges for us were taking the idea from a more static environment, such as a hospital, to a mobile healthcare service. Kath Evans Capturing positive feedback from peersisntnew andImcertainly not the brains behindGREATix, which came from the concept of Learning from Excellence. This could be for anything. by General Intensive Care Unit, SGUL, Educator, teacher and educational supervisor resources, Electronic staff record including payslips and P60 (INTRAnet), Middle East Critical Care Assembly - FREE lectures, Research: ethics, relevant past, current and future studies, St George's electronic personal administrative sites, Useful educational resources on critical care medicine and specific topics, UK Critical Care Research Forum and other Research links, Open source (free) fulltext articles, online text books & other resources, https://www.stgeorges.nhs.uk/submit-a-greatix/. Page 12 of 12 Find Out More This is a structured approach to enable us to share the learning from the day-to-day excellence which is happening across the Trust. #CelebratingExcellence . Click here if you would like to find out more about the staff awards, how you can nominate and who our winners were last year. St George's related links. The process of submitting GREATix would see a report get submitted by staff scanning a QR code on their phone which was very quick and easy with just a couple of quick steps. Get quick answers from Restaurant Maximilian's staff and past visitors. https://www.stgeorges.nhs.uk/submit-a-greatix/, 2023 <>/Metadata 536 0 R/ViewerPreferences 537 0 R>> Now $108 (Was $116) on Tripadvisor: KH Hotel, Geisenfeld. Crewe Road South, Greatix is our employee recognition scheme. In the twelve months since its inception we have received 500 reports from a whole range of work areas within the hospital and across a wide variety of staff groups. As the frontline of the NHS in Scotland and with over 4500 members of staff, we provide an emergency ambulance service to a population of over 5 million people serving all of the nation's mainland. We all know how to provide feedback when things go wrong: Datix it! Depending on how this goes over the next few months we are planningon expandingit further.