Open Settings app on your iOS device Wi-Fi tap on the i button next to the Wi-Fi network tap on Forget this device and confirm. Also check that the Music app and Home app are installed on thedevice you're using to set up HomePod mini or HomePod. It does not store any personal data. However, I've since not been able to add it back. On youriPhone, iPad or iPod touch, go to the App Store. If you get through the process without any issue, wonderful! Now, restart your device and reconnect to the network. Now, try setting up the speaker. If you're using a PC, open the latest version of iTunes. If HomePod doesn't appear as an option, reset your HomePod then try setting it up again. Plug HomePod mini into your computer using the USB-C cable that came with it. If you still need help, contact Apple Support. tt2 Reply Helpful (1) If prompted, follow the steps to set up iCloud Keychain. Now one HomePod is working well but second one refuses to complete setup. Now you can just restart the HomePod setup process by holding your iPhone near the HomePod and waiting for the setup wizard to launch again. Unlock youriPhoneor iPadand hold it next to HomePod or HomePod mini. Try moving your HomePod speaker closer to your router and remove potential sources of wireless interference. Note that I've removed and successfully re-added my HomePod using the same phone and Wi-Fi network a couple weeks ago and it worked fine. Everything works great. Our readers say: "Love what you do" -- Christi Cardenas. You also need to have two-factor authentication set up for your Apple ID. Learn what to do if the setup screen still doesn't appear. tt2 View in context View all replies My HomePod is showing setup failed (-6753) Welcome to Apple Support Community A forum where Apple customers help each other with their products. Nov 17, 2018 5:58 AM in response to ORoldan06. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The Home app on my iPhone was showing the Not Responding message on my HomePods (both) and Apple TV. This website uses cookies to improve your experience while you navigate through the website. I have tried removing it from my iCloud account. If you reset the Home app, youll need to. Learn how to use your iPhone or iPad to set up your Homepod or HomePod mini. Scroll down, or tap or click the Settings icon and scroll down. The cookie is used to store the user consent for the cookies in the category "Analytics". If you're using a Mac, open a Finder window. By clicking Accept, you consent to the use of ALL the cookies. Then, press and hold on top of the speaker. Eventually youll hear three beeps. If you don't see the HomePod Setup Assistant, put your iOS or iPadOS device to sleep, then wake it. I keep getting setup failed message when setting up HomePod with error 301014 message, Why do I keep getting an error message while trying to set up Mini HomePod Error 301014, User profile for user: Although, I tried to setup one of the HomePods with my work iPhone (with a different iCloud account) and it went through flawlessly. Home Widget for HomeKit apps.apple.com. You should also make sure Bluetooth is switched on on your iPhone. We also use third-party cookies that help us analyze and understand how you use this website. Analytical cookies are used to understand how visitors interact with the website. Open the Home app on your iOS or iPadOSdevice and check that you see your accessories and scenes. Plug in the HomePod Mini via the USB-C cable into my Macbook Pro (some Ipads also have a USB-C connection so it might also be worth trying it there) 2. If the Home app stays in a loading state for 30 minutes or longer, you should see an option to erase and reset the Home app. 1-800-MY-APPLE, or, Sales and I've been dealing with an issue that occurs when I try to set up my HomePod mini which I recently factory reset. Learn what to do if Siri on your HomePod says it can't connect to the internet. I took one of my HomePod Minis out to a friends new house last week, knowing he doesnt have internet setup there yet but we would want some music as we worked on the place. We and our partners use cookies to Store and/or access information on a device. Configuration times may vary. You can play audio using Siri on HomePod during configuration. omissions and conduct of any third parties in connection with or related to your use of the site. If you want to connect your HomePod or HomePod mini to a different network, open the Home app on your iPhone, iPad, or Mac and check for a network mismatch alert. If not, the physical reset process is as follows: Hopefully all this information will be enough to get your HomePod hooked up, and running properly. To check if two-factor authentication is turned on, go to Settings > [Your Name] > Password & Security. Our daily roundup of Apple news, reviews and how-tos. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. omissions and conduct of any third parties in connection with or related to your use of the site. If HomePod or HomePod mini isn't responding, Use your iPhoneoriPadto connect to the network. Then,reconnect to the networkandtry setting up HomePod or HomePod mini again. I removed them from the Home app and then manually factory restored them. This doesn't sound like a Minis issue to me. Apple may provide or recommend responses as a possible solution based on the information If the signal strength indicator shows an exclamation point , learn what to do. Failed with setup with 6753 error, it became a expensive brick, any suggestions? If you dont see any improvement, head over to this troubleshooting guide to try out several other tricks to fix the Wi-Fi issue in iOS 11. How to fix it? You should be able to go ahead and start over. As of April 2022 the instructions for doing this are: Plug HomePod mini into your computer using the USB-C cable that came with it. Has anyone else experienced this? captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Eventually sorted that. The Home app will show it configuring even though the HomePod continues to flash white, and will continuously prompt me to set it up again. Toggle navigation. Your email address will not be published. Copyright 2023 Apple Inc. All rights reserved. But opting out of some of these cookies may affect your browsing experience. RESOLVED: I remove the Home profile from the Home app and set it up again. Nov 17, 2018 5:54 AM in response to turingtest2. Solution #3: Reset HomePod Manually Reset the speaker manually. To check whether two-factor authentication is turned on, go to Settings > [Your Name] > Password & Security. Priced at just $99, the HomePod mini brings Apple's smart speakers into. #1 my home pods arrived today, had to do a factory reset on both and one gives me that error. Restoring your HomePod mini resets it and updates it to the latest software. What should i do? Go to the Home Screen, hold your device next to your HomePod mini or HomePod, then wait for the setup screen to appear. If it isn't, tap Keychain and turn it on. HomePod mini and HomePod support captive portal Wi-Fi networks that require additional sign-in steps, such as those provided by hotels or student halls. For example, Apple Music. If the setup screen doesn't appear, try locking your device and unlocking it again. For example, Apple Music. Personal Hotspots might work, but aren't recommended. To reset your HomePod speaker to its factory settings, first remove it from the Home app, then press the top of HomePod or HomePod mini to reset it. Continuously get error 300208. Siri features might vary by country and region. Copyright 2023 Apple Inc. All rights reserved. Tap Add Accessory > More options > HomePod. It's a dedicated speaker that supports Siri for access to Apple Music and HomeKit smart home accessories.. To be more specific, the original HomePod is a premium sound system packed into a 7-inch tall package. To learn what to do next, find your issue below. If you have two HomePod speakers set up as a stereo pair, select Restart HomePod. Press 'Allow' when the prompt comes up asking if the new device shall be granted access 3. If not,. I have an OG HomePod that started acting up today. Once you have manually factory reset your speaker, you shouldnt have any problem while setting it up. 1-800-MY-APPLE, or, two-factor authentication set up for your Apple ID, Sales and A handful of users are getting 301003 error while setting their Apple smart speaker. If you don't see the HomePod Setup Assistant, put your iOS or iPadOS device to sleep, then wake it. Wait a few seconds. If you deleted either of these apps, follow these steps to redownload the app: If you already have HomeKit accessories or scenes, follow these steps: If you still can't set up HomePod, contact Apple Support. 4. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. If you don't see an option to restart your HomePod, unplug it from power, then plug it back in and try again. The cookie is used to store the user consent for the cookies in the category "Other. The new, smaller HomePod mini isn't so much a reason for the HomePod's failure as it was the final nail in the coffin. However, if you have removed the Music app from your iPhone, then this invitation panel just shows up blank. ORoldan06. Scroll down and tap "Move HomePod to [network name]". Cookie Notice The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If you still have issues using HomePod, contact Apple Support. Nov 17, 2018 5:52 AM in response to ORoldan06. Save my name, email, and website in this browser for the next time I comment. Cookie Notice Be sure your iPhone or iPad is running iOS 11.2.5 or later, iCloud Keychain must be enabled on your iOS device to let the smart speaker access some of your information. Apple devices are the only things on my main LAN with my UDM. You can also read the HomePod user guideor set up voice recognitionto enjoy personalized music recommendations and more. To start the conversation again, simply ask a new question. Make sure that you enter the exact name of the app. For example, -6722. For iPhone 7/ iPhone 7 Plus users: Sleep/Wake + Volume Down button simultaneously provided; every potential issue may involve several factors not detailed in the conversations Nest Doorbell. Go to the Home Screen,hold yourdevice next to your HomePod mini or HomePod, then wait for the setup screen to appear. I can't go to Apple Support since I'm using it in a country that's not officially supported (Singapore). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Our readers say: "Thank you guys for always posting cool stuff" -- Vaughn Nevins. To start the conversation again, simply The problem is that the HomePod assumes a lot about your iPhone setup. According a HomePod troubleshooting document Apple published.
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