. My food was all under cooked, first time I tried a scallop, i had to spit it out. Sadly our final departing moment was with a very unprofessional, unhappy server who couldn't care if her customers were happy or had a nice sambuca experience. The location is amazing. more. They took my steak to cook it a bit more for me and they cooked the already over cooked chips more aswel so the were inedible. You are free to download the Sambuca Quayside menu files. Sambuca newcastle quayside menu Menu Starters Garlic Breads 2.95 Tomato King Prawn 8 reviews 6.95 Spicy, tomato, mixed herbs, spices and chillis and chilli Crispy Potato Skins with Dips 2.95 Prawn Cocktail 4.95 Deep Fried Squid 4.95 With garlic mayo dip Squid 4.95 Lemon and garlic Black Pudding Diana or Pepe 4.95 King Prawns with Lemon or Garlic Sambuca Quayside Claimed Review Save Share 744 reviews #107 of 785 Restaurants in Newcastle upon Tyne $$ - $$$ Italian Pizza Mediterranean Watergate Buildings 57-60 Sandhill Quayside, Newcastle upon Tyne NE1 3RG England +44 191 261 7767 Website Closed now : See all hours See all (181) of 785 Travelers' Choice 2022 Food Service Value It was so bad, so very, very bad.This stay, we checked TA and found this beauty just a 5 minute walk away. 20 minutes later we were directed to a table with 2 chairs . I actually had to point out to the waitress that there were 3 of us. Order takeaway and delivery at Sambuca, Newcastle upon Tyne with Tripadvisor: See 294 unbiased reviews of Sambuca, ranked #565 on Tripadvisor among 1,149 restaurants in Newcastle upon Tyne. Will definitely be eating here again. Wont be returning!! Never again. glass, cold starter and the staff just unattentive even though they out numbered the tables. Ihighly recommend it. We visited this restaurant Sunday evening. It should have been a sign of things to come. Our philosophy is shared with all who walk into our restaurants. and continue on cooking in kitchen without washing hands Staff asked if everything was OK as if it was just routine and not because they actually cared. Sambuca Restaurants - ..Serving Italian classics since 2001.. NEW BRANCH OPENING IN DURHAM SOON! Great Service and great experience. 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Never again will I set foot in that shambles of a place. My friend and I had lunch at this restaurant on the 6/12/22 we have been several times before, the service was great staff are always friendly but the restaurant was freezing cold we had to eat our lunch with our coats on and so didmany other patrons the food was delivered hot to our table but within 5 minutes it was cold Can a vegetarian person get a good meal at this restaurant? So enjoyed my pizza it was a takeaway but so enjoyed it , the staff were lovely so happy reasonable restaurants like these are around. I complained but was not offered nothing to compensate! Delicious sambuca or good beer are among the tastiest drinks to order. When we mentioned our complaints thestaff who were not interestedMore. More Great Places in Newcastle upon Tyne. I think they have a few gluten free dishes but you would have to look at their menu (online) to make sure or you give them a quick call as they are very friendly. You will certainly appreciate the comfortable atmosphere and modern decor. If the system detects something that potentially contradicts our. The ambiance is wondeful. WRONG. The Sea Hotel Sure . We would have been better off had it not. Excellent quality and amazing value. We would have been better off had it not. Stay well clear of this place!More, First visit in a long while and very disappointing food not up to standard and portions very small. He came back with a note pad threw it on the table and said you have to do a bank transfer & pointed to the bank details on the pad, said fair enough just wanted to pay and leave,.waiter then stood over my shoulder watching me entering passwords for my online banking, found this really uncomfortable and had to keep moving my phone to protect my details and he kept moving to see what I was doing, he was just rude and made me feel like I was trying to bump paying my share of the bill, he was getting impatient as I set up the transfer, not my fault, restaurants problem, his attitude was totally acceptable, once payment went through He then looked at my phone 3 times to check I had paid. I actually had to point out to the waitress that there were 3 of us. We use the latest and greatest technology available to provide the best possible web experience.Please enable JavaScript in your browser settings to continue. We ordered drinks , 2 without ice and 1 with ice. It should have been a sign of things to come. "Oh yes, I'll be right down" . Do you have any gluten free options please? Order Now Our Best Order food online from Sambuca Metro Centre! The location of the restaurant is also good, right on the River Tyne. Maybe I just ordered the wrong items. Thanks. At Sambuca, we think friends, family, food and fun are what life should be about. This was washed down with a bottle of wine that was reasonably priced. We all got ice!!! Food was average nothing more Will definitely be back soon. Although we were the last occupied table in the restaurant, the staff made a fuss of my birthday, singing happy birthday over dessert - very embarrassing but thoughtful too! Couldn't resist inviting the chef out to thank him personally. Stay well clear of this place! The food was delicious. Restaurants - Sambuca Restaurants Home Restaurants Restaurants Trinity Square, Gateshead Metro Gateshead Forest Hall Cramlington Newcastle Quayside Cassia Sambuca Hartlepool Percy Main Seaham Blyth Forest Hall Heaton Park Tyne Tunnel Peterlee South Shields Sunderland Whitley Bay The Windmill Chester-le-Street Bedlington Consett View Would defiantly go back and would recommend to friends . We weren't offered any compensation for our experience, one staff asked if we wanted to see the desert menu when complaining about the portion size, but didn't offer it as a form of compensation. Julia and the staff were amazing especially as I missed counted how many people were coming and they swiftly sorted theextra place setting I needed. glass, cold starter and the staff just unattentive even though they out numbered the tables. 258 reviews . more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Would I returnYes Sambuca Quayside is rated accordingly in the following categories by Tripadvisor travellers: Today the food was excellent as usual & the, Watergate Buildings 57-60 Sandhill Quayside, Newcastle upon Tyne NE1 3RG England. Sambuca's Restaurant in Heaton Park, Newcastle upon Tyne Can a gluten free person get a good meal at this restaurant? i do appreciate the staffs attentiveness to our party after we were sat however, the problem could have been solved by a quick phone call at anytime before. We actually thought it was a joke at first because itwas so aggressive. Terrible customer service. on a different note the food was good, but the situation could have been managed better. Eventually the cutlery arrived. Then the food arrived. And our food was delicious also, all tasted really fresh and again good portion sizes. Wide selection of Italian food to have delivered to your door. Some were friendly, and some were miserable. Thanks guys, well come again! Note: your question will be posted publicly on the Questions & Answers page. We always have fun and make memories when we go here. i understand that it is a difficult situation working in hospitality myself yet it isnt fair to make a group wait an entire hour. My mother paid this and did not say anything to us until we returned home. Food $ +44 191 488 9804. Thanks a lot and we'll defo be back soon, Watergate Buildings, 57-60 Sandhill, A 3-min walk from Newcastle Castle. Thank you very much and we will be back.More, Never will go back here their was 10 of us today and her was very rude and told us to get out because we didnt want to put a very tied 1 year old in a high chair and a 6 month old, This restaurant is local to us, so we've been lots of times. Would I recommendYesMore, excellent food but took a while till our food came out and wasnt out at the same time If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This time correct order not put through, dirtyglass, cold starter and the staff just unattentive even though they out numbered the tables. Service mediocre, food really basic and tasteless, could cook better at home! - calzone hard and not much filling . Had the pleasure of hearingthe gentleman singing and playing his guitar as well. !More, Whywhy..why are the owners not taking note of the reviews ? Went to this place after a shocking experience at Prima round the corner. No cutlery, just the desserts. We were made to wait an hour before being seated due to another large partybeing still sat at our table. Keep your children away!!! My brother, his partner and her 10yr old daughter were left still hungry but they wouldnt do anything about it as they 'should have said something at the start', they were supposed to be able to see into the future and know that they were still going to be hungry before they had eaten anything! I had the Jambalya Risotto, which I have to say was below average. Back to the table I went, confidently smiling at my children, in the knowledge that momma had solved the issue. We will never go there again. Sambuca Banquet Box Gajun spiced chicken wings 2 x mini calzone. Sadly our final departing moment was with a very unprofessional, unhappy server who couldn't care if her customers were happy or had a nice sambuca experience. The food service was efficient the food was piping hot and great value for money , we had clean plates all round . Sambuca Metro Centre | Sambuca Metro Centre, Newcastle Upon Tyne, Newcastle Upon Tyne, Takeaway Order Online Sambuca Quayside in Newcastle upon Tyne is a vibrant Italian establishment that offers beautiful food at great prices. We were given one menu between us at the start and offered deserts which were for another table at the end (without apology). Entertain. On the price pointexcellent value as ever. First time at forest hall Sambucas and can honestly say I was more than disappointed. Try good tuna, fillet steaks and potato soup at Sambuca Forest Hall. All layers were cooked perfectly and had the the right amount of sauce. !Other pasta my wifeordered had no flavour and was disgusting, young chavas walking around in tracksuits and air max trainers! Also the place is desperate of a deep clean and repairs to tables and chairs or better still replaced!! So first we had to ask them to turnthe music down as we were having to shout at each other and still couldn't hear what was being said. Asked for the bill to see how much we had paid for a carbonara, margarita, chips and 4x double vodkas. felt like being abroad. Food was cold had to send it back twice with no apolige from the waiter. We sat and sat and I got up and asked a waitress for cutlery. (By this point we had already questioned whether our drinks were what we had asked for as we could only taste the soft drink). I eat there at least twice a week with my daughter. We all got ice!!! Take your friends with you to have tasty yorkshire pudding. Starters weren't great either, very small portion sizes. We all got ice!!! The manager was friendly, if a little over the top with his cheeky comments! Absolutely brilliant atmosphere and such friendly staff. When finishing our drinks the same waiter started arguing with the table next to us and checked their phones 4 times to check their transfer went through, they were also really angry with the treatment received & complained to a manager. Sambuca 6.95 Mushrooms, bacon, egg, beans and sausage Pizza Meat Feast (Not on Lunch Special) 8.95 Chicken, pepperoni, bolognese and ham Pastas All dishes with a choice of spaghetti or tagliatelle or rigatoni Cannelloni 6.95 Meat and spinach filled pancakes, tomato and bechamel sauce Carbonara 6.95 Bacon, cream, egg and parmesan Pasta Sambuca I had to go on the road with my mobility scooter to get round them and a car nearly hit me turning into your back car park. I love lasagne. Then the drinks, we all got a 'half of coke' that came out in whiskey glasses, definitely not half at a cost of 1.50, then my mams lager and lime half pint glass but not full and mostly filled with lime. Also by this point we felt we were being a pain when we werent we were whispering as we were being stared at by all the staff. My brother likes scallops so took the other half and he had to spit it out aswel. Our team checks each review posted on the site disputed by our community as not meeting our. When finishing our drinks the same waiter started arguing with the table next to us and checked their phones 4 times to check their transfer went through, they were also really angry with the treatment received & complained to a manager. 15 minutes for drinks, food arrived quickly, had a 3 course special, potato skins average, pizza over cooked and crust so hard when cutting into it the pizza nearly flew across the table. smile if they tried I assume one to be in charge I dont for the life of me understand why people go here to eat Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Extremely uneasy about this.More. Garlic bread was very hard and dry. Plus use our free tools to find new customers. Only down side is there was plenty of tables but as it was just 2 of us we got sat by a door and a coat rack. WRONG. I always get the steak and its 10/10 every time. 62 Waterloo Road, Newcastle upon Tyne, NE24 1DG. Drinks orders taken quickly but waited15 minutes for drinks, food arrived quickly, had a 3 course special, potato skins average, pizza over cooked and crust so hard when cutting into it the pizza nearly flew across the table. We sat and sat , and SAT. We live nearby so this would be a great place to eat except everytime we take the plunge and return we are just so so disappointed. The service was excellent, and the price was satisfactory too.More, Visited spontaneously after meeting up with family . SAMBUCA Dine. Not one server smiled during our stay. Just terrible. The staff were lovely and made us feel very welcome. ordered had no flavour and was disgusting, young chavas walking around in tracksuits and air max trainers! The restaurant information including the Sambuca Quayside menu items and prices may have been modified since the last website update. Try the deli too", "Look forward to the free Amaretto shots coming at the end of your meal. How a pizza can be so thin and yet raw is a scientific marvel. I actually had to point out to the waitress that there were 3 of us. Absolutely delicious food, comfortable to sit in, beautifully designed and polite, friendly, helpful staff. I had the Jambalya Risotto, which I have to say was below average. Delicious food and drink at very reasonable prices. Everyone agreed it was delicious. Yes, Sambuca Quayside is taking precautions against COVID-19. my partners Risotto was irresistible. No cutlery, just the desserts. Everyone else's starters were fresh. My mam couldn't drink it so sent it back and was given a seperate little jug for lime, there was less lime in the jug than in her original drink. I had the Jambalya Risotto, which I have to say was below average. I got a pasta split in half for my two little ones and the portion size that they got wasn't much less than what was given to the people that got full portions. Absolutely worse experience of my life. Zoom in to see updated info. Was bit like McDonalds! Google users awarded this restaurant 4. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Never again will I set foot in that shambles of a place.More, This has to be the worst Italian restaurant in the north east, food tasteless, ordered spicy beef risotto which Ive ordered in other restaurants but it came covered in sweet chilli sauce minging! My cheesecake was stale, and the two portions of red velvet cake were STALE. , eventually one of the waitresses spotted us and said 'I'm just checking your desserts" . The staff I appreciate they are very young but need training in hospitality however the two older staff ie the taller long haired lady and the guy behind the bar taking payments absolutely couldnt crack asmile if they tried I assume one to be in charge I dont for the life of me understand why people go here to eat Off I went AGAIN, and advised that we had not received cutlery. - witnessed a chef sneeze on handand continue on cooking in kitchen without washing hands The 4 of us had a great meal and booking again More, Had 2 separate visits here recently for mine and my partners birthdays the food was absolutely lovely very good portion sizes at a good price to Thomas was amazing with his guitar and singing and also took the time to have a good chat withus also a mention to the young lad who served us both times definitely will be coming backMore, First visit for my sons 16th birthday. I actually had to point out to the waitress that there were 3 of us. Everyone else's starters were fresh. 7 for prawns and there was hardly anything on her plate and no sauce. He came back with a note pad threw it on the table and said you have to do a bank transfer & pointed to the bank details on the pad, said fair enough just wanted to pay and leave,.waiter then stood over my shoulder watching me entering passwords for my online banking, found this really uncomfortable and had to keep moving my phone to protect my details and he kept moving to see what I was doing, he was just rude and made me feel like I was trying to bump paying my share of the bill, he was getting impatient as I set up the transfer, not my fault, restaurants problem, his attitude was totally acceptable, once payment went through He then looked at my phone 3 times to check I had paid. on the plate. Visit one of our rockin' locations in Nashville, Plano or Houston. Had a lovely, lovely night with teacher friends, celebrating the start of half term. Stay clear people do not waste you hard earned cash in this restaurant. Get quick answers from Sambuca staff and past visitors. I have worked in the industry for over 10 years now and if any of my staff had made this mistake it is on us not the customer. Get quick answers from Sambuca staff and past visitors. Sambuca Sambuca Claimed Review Save Share 295 reviews #430 of 783 Restaurants in Newcastle upon Tyne $ Italian Pizza Vegetarian Friendly Park House Heaton Park Jesmond Vale Lane, Newcastle upon Tyne NE6 5JS England +44 191 276 0011 Website Closed now : See all hours See all (79) Get food delivered Order online Ratings and reviews 295 1,246 reviews . Backworth Golf Club - Backworth Miners' Welfare. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. For myself the 1st time trying the la carte menu. Thank you.More, I cant thank the staff enough for the way they were with my son for his 40th birthday, its today but we celebrated last night. Staff are superb, friendly and accommodating, but best of all they do their jobs so well. they even made a cake in advance for him on request and sang to him when it was brought out. Heating good so not cold, Booked a table for 20 for daughters 18th birthday, had a little wait for the table as it was really busy in the restaurant. I love lasagne. Eh? We weren't offered any compensation for our experience, one staff asked if we wanted to see the desert menu when complaining about the portion size, but didn't offer it as a form of compensation. 7 for prawns and there was hardly anything on her plate and no sauce. 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Had the surf n turf which was phenomenal xxxYou would expect alot less for the bargain price.Literally outstanding food and excellent service from Maria and Angie. So from the back of the restaurant, you can check the desserts at the front. I ordered the penne marinara and can't stop thinking about it! Service was amix of over attentive and hap- hazard! on a different note the food was good, but the situation could have been managed better. Will probably return in another year and just hope it will finally follow the true Sambucca brand ethos! And dont expect a refund. Order food online at Sambuca, Newcastle upon Tyne with Tripadvisor: See 521 unbiased reviews of Sambuca, ranked #718 on Tripadvisor among 1,147 restaurants in Newcastle upon Tyne. Absolutely disgusting cars blocking all the path. Think before you part with your hard earned cash!!! Not one server smiled during our stay. Sat at the window overlooking the river which was lovely. Off I went AGAIN, and advised that we had not received cutlery. Mon. This place serves the meat, sambuca, steaks and pasta. Dance. Staff attentive with character. Service mediocre, food really basic and tasteless, could cook better at home!
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