The company prides itself on being a Fan-to-Fan service. after I did this their idiot paralegal reached out to me and the dispute was resolved and I got my money back. StubHub gets a lot activity from users on Facebook than it does on Twitter. In essence, the notice of dispute will put the estate administration on hold until it is removed. The charge will come from 'StubHub, Inc.', can't find any orders or didn't buy tickets from StubHub, please. Enjoy! The parties shall attempt in good faith to resolve potential disputes informally and promptly. Help us improve this article with your feedback. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. For example, covers your new purchases for 120 days against damage or theft, extends the time period of the manufacturer's warranty by an additional year, and you can be refunded for items that the store wont take back within 90 days of purchase. 505 North 20th Street Check out the table below to see the best alternatives to StubHub. Here is the instructions off the website. Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! After the switch, you will enter the email address you use to access the community in order to reset your password. [3] StubHub Hit with Class Action After Pulling FanProtect Cash Refund Promise for Coronavirus-Related Cancellations. ClassAction.org. The company has a policy that protects buyers and demands ticket sellers to return money in some instances. [1] This article is written for use by U.S. residents; if you reside outside of the U.S., certain parts of the user agreement discussed in this article may be inapplicable. Good luck to all of you and keep fighting. Dispute 2 (if any) The same format is followed. and take advantage of this neat service whenever you need it. They mention on their website that you should call their normal customer service number to ask about adding an event. Virginia, USA. A party who intends to seek arbitration must first send to the other, by certified mail, a completed form Notice of Dispute (Notice). sID[3Z,6&- jId:"L*M 2h(q;jwGkKFLbDK/y6K5VYM 3}@nIR]apkDUN?)Bu%YJ'$}6qUQEb3N-V!E LA26m lR(VzCJ!19Y*3Z1iZeE Iv5=+o2+skl|p$a"+ $=q%=DM'+%PD&{]^=qt:$N^ GhS_QZuc0 endstream endobj 65 0 obj <>stream hbbbd`b``. Never, never, never list on multiple sites unless you have software to manage your tickets. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. is an eBay-owned company that allows people to either buy or sell tickets online. My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. and our 21, et. Required fields are marked *. The Chase Sapphire Reserve card fought on my behalf and ultimately refunded my tickets worth over $1000. 0000003771 00000 n Search through past posts using the search bar at the top of the forum page. Use of this website signifies your agreement to our. By signing up you are agreeing to receive emails according to our privacy policy. 96 0 obj <> endobj These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. P~?;xD 7Z6\ ;j& 7C".qSuDRes?@zis',e,(CeLbsPz%>;o)+pp ~2'S5Nxl5MD.ZX: @^q3Ug |3B v)qro->NnyN_/#/Gr'#C6V.P(%ARjiy#b"E;X7u1+TR#HaZIj6%{H7HwIGcP_RU]7W[J: oz* 0-vL2Kz&%+y&WzM+v'gRpS $]RB3']#g6dPU@kJ'D~Vv 4kko:"$ruZ0]? We are changing the way you register and sign-in to the StubHub Community. 199 Fremont Street, 4th Floor These are the steps to do it: If StubHub decides you can be refunded, youll probably get an email at some point on how to collect your refund. My Sales. If you have a dispute with StubHub, please contact StubHub Customer Service. What I'm saying is that I exclusively use this credit card for consumer purchases because I know that Chase will have my back for any defective items beyond the date the the merchant is able to return or address. |o`3`=C-L7W,`el0\u@`67f\ /dC + Create is a multi-purpose WordPress theme that gives you the power to create many different styles of websites. DoNotPay can be by your side during the process and help you sue any company in small claims court. This article was co-authored by wikiHow staff writer. Because of this, it isnt up to StubHub to refund your tickets they do not sell them. (Techdirt valiantly tries to cover them here. The party wishing to commence the dispute resolution process must give written notice (Notice of Dispute) to the other parties of: Sample 1 Sample 2 Sample 3 See All ( 50) Remove Advertising. Design International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. StubHub is committed to providing a forum for resolving disputes with customers in a fair and efficient manner. h A{ endstream endobj 97 0 obj <>/Metadata 12 0 R/Names 140 0 R/PageLayout/SinglePage/Pages 94 0 R/StructTreeRoot 22 0 R/Type/Catalog/ViewerPreferences<>>> endobj 98 0 obj <>stream Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! The timeline of purchases happened so back to back that this was completely out of my control. Hurry up and access DoNotPay from any web browser to check out everything we offer. Check out the table below to see the best alternatives to StubHub. I received a refund in its entirety. Daphne, AL 36527 In conjunction with my Notice of Dispute with StubHub I also filed a dispute with my Chase Sapphire Reserve credit card. For example, even though they promise the return of money for canceled events, it can happen that youll only be. There are only two ways to request your refund from them on your own: Gather all the information you have on the purchase, Wait for a StubHub representative to reach you, Provide the information they might require. I am seeking a refund of the . Help us improve this article with your feedback. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. The last point worth noting is that there isnt any information currently regarding the time in which you can expect your refund to arrive if the company agrees to issue it to you. Cookie Notice Read on to find out what your best chances of getting a StubHub refund are. We do still love going to events and want buying tickets online to be easy and safe. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. to check out everything we offer. Anybody hear about this? Reddit and its partners use cookies and similar technologies to provide you with a better experience. How do I contact? The game was supposed to take place on March 23 and it never happened. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. All Rights Reserved. 2. Code 22507 "The ticket price of any event which is canceled, postponed, or rescheduled shall be fully refunded to the purchaser by the ticket seller upon request". Go to 'My tickets' then Orders in each one to see if you bought tickets. To give you an example, we go out of our way to sort your issues with: How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, Credit Card Dispute Letter Template That'll Get Your Money Back, How to Do a Skrill Chargeback and Get Your Money Back Easily, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Lindsay is the author of this solution article. Notice of Dispute. There are three variants; a typed, drawn or uploaded signature. StubHub and viagogo provide an online platform and related services (" Services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" Tickets ") and we may make such Services available internationally via one or more of our websites, The company prides itself on being a Fan-to-Fan service. StubHub called to say that they are not issuing a refund because the event was rescheduled. {cY~3UJ1LUh_p0xD3;UhmkD^Fbhp&k!U(gy?4fJ hBX$_f5` LgZ@g]4Y2OuWX#-Yhz6Z4Say*]jw#25i:a Y endstream endobj 63 0 obj <>stream Sorry we couldn't be helpful. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. Surface Studio vs iMac - Which Should You Pick? I read somewhere that if you dispu vshare te a StubHub charge, they will lock you out of your account until it's dropped. Pursuant to StubHubs user agreement,[8] youre required to complete a Notice of Dispute form and submit it to StubHub by certified mail at the following address before you can file a refund arbitration claim: StubHub Inc. Just log into your DoNotPay account using any. [6] See Paragraph 21, titled Applicable Laws and Jurisdiction, and Paragraph 22, titled Legal Disputes, of the user agreement. Do you have more than one StubHub account? You may download a form Notice. It also happened that StubHub refused to refund a postponed event on the account that it wasnt outright canceled, even though their FanProtect Guarantee clearly states buyers will be refunded in case of postponed shows too. StubHubs FanProtect promise boasts that every order is 100% guaranteed because 99% guaranteed just sounds sketchy.[11] If you think that is a broken promise because receiving future credit for an event that may never happen just sounds sketchy too, file a refund arbitration claim to get your money back. So I would encourage everyone to file for arbitration. Use of this website signifies your agreement to our, / Don't want the tickets I bought and want to dispute the charge with my credit card company. Re: Disputing A Charge = Locked StubHub Account? How do I ask Stub Hub to list an event for which I have tickets? 0000006183 00000 n Now, I am being charged a hefty cancellation fee of not just the ticket prices but also service fee. H[k0g}LC7'nB.,IK8[2^wa>Tg_]@H9z6t:`%>r%1UnniM DY2\a. Choose My Signature. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. 0000048135 00000 n 0000002371 00000 n No. 0000008110 00000 n Name the dispute source (it may be a lender, employer, credit card company etc) Type of item. Tel: 205.795.6588 The fault lies with you alone. 138 0 obj <>/Filter/FlateDecode/ID[<6D5A080239669B4E8D74EB9C14FB44CD>]/Index[96 90]/Info 95 0 R/Length 160/Prev 119390/Root 97 0 R/Size 186/Type/XRef/W[1 3 1]>>stream This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. HVn1W0\6quVGX{)oYJuOOno|w[9P7? +z;n{8@a~L@~0iid\a8$1`jih_|W0x]'4 Call 1-866-788-2482 to speak to a customer service representative from StubHub. Tel: 601.427.4050 I'll be there to see them go bankrupt. c/o National Registered Agents, Inc. Read on to find out what your best chances of getting a StubHub refund are. The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You may send a copy to StubHub at the following address: StubHub, Inc. c/o National Registered Agents, Inc., 2875 Michelle Dr., Ste. Your account will stay inactive until you: Drop the dispute Pay StubHub the amount you owe Was this answer helpful? Event, artist or team. If no timely response is received from StubHub regarding your Notice of Dispute form, you may then initiate an arbitration proceeding against StubHub by filing a Demand for Arbitration Consumer Arbitration Rules form with the AAA. StubHub called to say that they are not issuing a refund because the event was rescheduled. StubHub Notice of Dispute. 0000001008 00000 n )I am far from done with reading and analyzing the bill language, but already I can spot a couple of places where the bill would threaten encryption, so . StubHub is the world's top destination for ticket buyers and resellers. 100, Irvine, CA 92606. All information called for in the Notice must be provided, including a description of the nature and basis of the claims the party is asserting and the relief sought. %PDF-1.6 % 5 Ways to Connect Wireless Headphones to TV. See Paragraph 22, Section C, titled Costs of Arbitration, in the user agreement. 0000013933 00000 n Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. Xc:b~f9 R$N1Nc`+i\`4cWS+ * A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. _hh F fmf6`+fxx'd`FR#G8)1r3}v7.I07[n6 ~ulIRqfnF4 _ : StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. . Ask the Community Contact Support Lesson learned and next time don't list on multiple sites. She was just relaying a message. Tel: 251.432.1600 Our robot lawyer faxes your refunds no matter what they are for and StubHub is no exception. Doesn't matter that it was an unintentional human mistake. Reddit and its partners use cookies and similar technologies to provide you with a better experience. When issued, the probate courts are unable to grant probate for the will and must wait until the notice has been dealt with. ]T If you still wish to file a complaint, fill out their notice of dispute form and mail it StubHub's legal department. 0000001174 00000 n Sign In. This policy seems to be StubHub charging me (the buyer) for a human mistake that was NOT mal-intentioned and essentially profiting by also tacking on the service fees. 2875 Michelle Dr., Ste. The Court understands that StubHub may dispute the facts as alleged in this case, and it will have an opportunity to address such . StubHub will send any Notice to you to the physical address we have on file associated with your StubHub account; it is your responsibility to keep your physical address up to date. Buy sports, concert and theater tickets on StubHub! Keep the email as proof of the transfer and remember to go back to your StubHub account and confirm that you have transferred the tickets. We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. With offices in Birmingham, metro-Jackson, Mississippi, and the Alabama Gulf Coast, Christian & Small focuses on the areas of litigation and business, is a member of the International Society of Primerus Law Firms, and is the only Alabama-based member firm in the Leadership Council on Legal Diversity. The card cost $500/year to have and has excellent purchase protection. Privacy Policy. Places like Vivid Seats, Gametime and SeatGeek are still offering refunds, or credits of equal value for future use . Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. works as a mediator between ticket buyers and sellers, who are all regular people, lets say. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Lesson learned. StubHub will send you an email with instructions on how to claim your refund or credit. Your email address will not be published. 1 if you bought tickets and you have a problem with them. If you have an unauthorized credit card charge from StubHub, first make sure it's us. The Legal Department has 60 days after receiving your Notice of Dispute to resolve your claim. Sorry we couldn't be helpful. [1. Does StubHub Give Refunds? Check out, All tip submissions are carefully reviewed before being published. The StubHub marketplace works as a mediator between ticket buyers and sellers, who are all regular people, lets say. 100 This article has been viewed 59,334 times. [9] But go ahead and set this down for review on your calendar because in this authors experience, StubHub may not respond. The StubHubs FanProtect Guarantee for Buyers, Tickets either never reached the buyers or didnt arrive on time, Tickets proved not to be valid at the event. Solved: Dispute Cancellation Fee - StubHub Community StubHub Community Support Selling Tickets Dispute Cancellation Fee Topic options niki_020 Waterboy Answered! Another way in which StubHub can get the better out of its users is by changing service fees out of the blue, which gets on the nerves of a lot of sellers. incorrect email and tickets did not transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Decide on what kind of signature to create. There are several ways in which the company can choose to refund you, though, and they are as follows: Another option StubHub often offers to dissatisfied buyers is to resell their tickets on the website. After the switch, you will enter the email address you use to access the community in order to reset your password. 0000010088 00000 n You have just learned a valuable and expensive lesson. 0000004513 00000 n %PDF-1.4 % 0000017831 00000 n These might include; sending them by fax or courier, stamping and returning..etc. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019.
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