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My kiddo was so excited but she never even got to try it. This was not relevant to my complaint. Type Product Price 76 products TONIES Toniebox Starter Set 90.00 TONIES Favourite Children's Songs Playtime Action 2 18.00 TONIES Toniebox Starter Set 90.00 TONIES National Geographic Astronaut Audio Figure 17.00 Hello Maz,Thank you for reaching out, we're so sorry that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. 2023 Trustpilot, Inc. All rights reserved. It has been the best toy Ive ever bought them. Webtonies is the innovative award-winning audio system for children aged from 3 to 10 years old. Its relatively easy to set up and there is videos on YouTube to show you how. tonies is the largest interactive audio platform for kids in the world. Listen, They should speak to fairfax and favor. We hope to further expand our portfolio to include more. https://tonies.com/en-gb/referral/Happy Listening :)James - Team tonies. Loved by over 3 million fam I returned some boots at the same time and the money was in my account 4 days later with clear communication to say they had firstly received it and then that my refund was in its way. Hi Esra, thank you for getting in touch. Not acceptable but theyve missed that target anyway. EQS-News: tonies SE / Key word(s): Preliminary Results/Annual Resultstonies SE: tonies exceeds revenue guidance for FY 2022 with a very strong US business and delivers on profitability outlook 02.02.2023 / 07:30 CET/CESTThe issuer is solely responsible for the content of this announcement.tonies exceeds revenue guidance for FY 2022 with a We also offer Creative-Tonies, which allow you to record your own stories or content. Please could you contact us at wecare@tonies.com?We look forward to hearing from you shortly.Many thanks,Eva - Team tonies. We only deliver the DE version to Germany, Austria and Switzerland and the EN version only to the UK. Need help with your Toniebox, myTonies account, or order? Recall of all tonies Blocks products. If I could leave zero stars I would!! Say goodbye to bright screens, scratched CDs, and complicated controls. Fear of missing out? WebHeadquarters Palo Alto, CA Type Privately Held Locations Primary Palo Alto, CA 94306, US Get directions Employees at tonies USA Eric Lachter VP Marketing at tonies. All rights reserved. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. Opened the box to find it didnt work. Yoto - Paddington Please Look After This Bear & Other Stories, Yoto - Make Your Own Cards (Pack of 10) with Sticker Sheets, Kim Haskins Cat Zip Around Small Wallet Purse, Puckator - Maneki Neko Lucky Cat Lip Balm in a Tin, Pony & Girl Design Protective film - Suitable for the Toniebox, Pokmon TCG - Pokmon Scarlet & Violet Booster Pack (Multiple Pack Sizes Available), Ziwi Peak Air Dried Mackerel & Lamb For Cats. WebTonies allows children to ignite their imagination and immerse themselves in storytelling and audio adventures. Three of our new Steiff cuddly animals from our Soft Cuddly Friends series are equipped with an audio play chip sewn in, making them ready to connect to the Toniebox. They also asked for proof that amazon referred me to them. WebIn our EU online shop at tonies.com/en-eu we offer mainly British English Tonies, but also a selection of french and german Tonies. Plenty of 1 star reviews and you send the same responses. They then chose a second one to listen too while having a bottle and settling in bed. Get notified when your items are back in stock! WC1V 7EP. My special needs child relies on her toniebox to drift off to sleep. The company just sends copy and paste apologies with no real help. BUYER BEWARE they are no longer a working company. Ordered a Tonie for a gift and the delivery tracking replied that it was sent back to the sender. I received no refund and no tonie. Still, after multiple attempt to reach out to support, they have not replied. They removed their phone number from their site and no longer are a working company. Dismiss, Shop Updates are usually sent once a month unless there is an important update. Shipping worldwide (All orders are shipped from the UK!). I bought this for my granddaughter, age 5, and she absolutely loves it. You can buy the Toniebox on the tonies website or in specialist retail outlets. Easy to set up & operate. Dear Charlene, thank you for getting in touch. Its an investment but definitely worth it! It has been 5 days, I contacted customer services team today and I was told they can't give further information raised to issue supervisor team. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. Date of experience: April 09, 2023. It's as simple as placing a tonie on the Toniebox, and the audio begins to play. DT. ': Night Among Wolves Audiobook, The Ballalloes: Duel By Floodlight Audio Play, Favourite Tales: Little Red Riding Hood And Other Fairy Tales Audiobook, Hully Boo Spook 'n' Spell: Halloween At Palace Primary Audio Play, The Fox Pack: Case 1 And Case 2 Audio Play, Favourite Tales: Pinocchio And Other Classic Stories Audiobook, Favourite Tales: Rapunzel And Other Fairy Tales Audiobook, National Geographic Astronaut Audio Figure, Favourite Children's Songs Bedtime And Lullabies, How And Why: Fabulous Horses / The Mongol Steppe Riders Audio Play. Very short sighted on the basis that the mostly costly thing to buy is all the stories. If I could leave zero stars I would!! | Here at Tonies, we are We recommend the Soft Cuddly Friends with audio play and the stories that are played for children from the age of 3 and older. This was not relevant to my complaint. We, Yahoo, are part of the Yahoo family of brands. https://tonies.com/en-gb/referral/Happy listening!James - Team tonies. Other than that this has definitely impressed us all, thank you!! WebWith Tonies, children can ignite their imagination and immerse themselves in storytelling and audio adventures. Your browser's Javascript functionality is turned off. Lazy! You've accepted analytics cookies. How do I set up my Toniebox? Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Just look at the reviews from the app store which is the main way to add new tonies. It's a horrible cheap piece of hardware that's unfortunately got me tied due to the fact my daughter loves it and the idea of the product just seems perfect today. I would advise against buying as although the product might be good (if it ever works) the company isn't competent enough to deal with anything should it not go smoothly. Tonies rule ! We really enjoy our Tonie box and my young son loves to listen to the stories and choose the characters. It keeps both of us away from screens and being able to customize the included Tonie is a really good idea. Our bedtime routine is now more laid back and we can relax listening to the stories. I would recommend tonies 100%. Webtonies UK. tonies Company Presentation Company Presentation November 2022 Download Investor Relations Contact Manuel Bsing +4915157846012 ir@tonies.com At Chances are you also have a bad tonie so need to return it. We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. Kimberley Moran, Senior Editor at We Are Teachers. He also shows his qualities when it comes to settling the "banana dispute" and making new friends tonies is the innovative award-winning audio system for children aged from 3 to 10 years old. Yes. FREE Delivery on your first order shipped by Amazon. WebGo to the Royal Mail portal. When you put listening and playing together something magical happens. If your children love stories or music then I highly recommend! Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! We have 1 for my big boy and baby girl and they love it. United Kingdom. My son received one for his birthday but due to tags being lost we dont know who bought it him. The chip is securely packed and sewn in so that nothing can happen and it is not damaged when you wash the toy in the washing machine. One thing I wish was a bit different Is having to smack the side of the box to change the story/song as this seems quite a loud way, especially if unwinding of an evening etc. Our son is mesmerised with his Tonie box & sits quietly near it listening away whilst drawing or reading etc. WebTONIES UK LIMITED Company Profile | BISHOPS STORTFORD, United Kingdom | Competitors, Financials & Contacts - Dun & Bradstreet. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! Lita Lamb is always there when help is needed - her cautious nature also helps the others. Click here! Use this service to order a certified copy of a document from a company's filing history. We recommend using the "easy care" washing programme and a washing bag. It stopped charging in March, reached out to Tonies and was told to contact their customer services team which I have done 3 times, different references each time and not one response. Company Registration Number: 1407, Favourite Children's Songs Playtime Action 2, Favourite Children's Songs: Travelling Songs Audio Play, Favourite Children's Songs: Birthday Songs Audio Play, Favourite Classics: Peter Pan And Other Classic Stories Audio Play, Favourite Children's Songs Playtime & Action, Favourite Masterpieces The Nutcracker Audio Figure, The Three '??? Connectivity and the whole setup process is beyond poor. I sent all of this as soon as I had the email address to send it to.After a short wait the customer service agent did they can not help me.They are the ones whom put the product on here yet refuse to support issues with products and services.I would be very weary buying from them again due to the false advertisement and poor customer service.Happy to go back to a cassette tape and Walkman xHave a blessed day all. Its a shame because I definitely wouldnt order anything direct. Follow us on social media to stay up to date! Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! So intuitive, a young child can use it all on their own, keeping them enthralled for hours and leaving you to get on with the boring adult stuff. Companies House does not verify the accuracy of the information filed, to choose the company information you want to be included on the certificate, the address you want the certificate to be delivered to (UK or international), to choose the document you want to be certified, the address you want the document to be delivered to (UK or international). Stories to listen to and cuddle at the same time. Accessory. The idea sounds amazing. Amazing product, so much Choice and new Tonies being added.Highly recommend and can't wait to add more to our collection. The idea sounds amazing. WebTo start a return from Ireland, please contact our tonies Support Team via contact form. Find out more about how we are changing the way children listen to audio. They are safe for children from the age of 0 to play with as they bear the CE marking. They both love them and listen to them every night in bed, great gift ideas too. You can wash the three Soft Cuddly Friends with audio play separately from other laundry at 30C in mild detergent. The company are just incredible greedy and lazy by putting no effort into this product at all. An immersive, wondrous experience you can feel good about, but more importantly a community you can be part of now and for many years to come.