NEW I also asked for a copy for our records. Jeffrey and Pamela Golarz Call us today. He went on to show us that the Nuevo Vallarta International Sales Department Exchange Database was showing 107 sales occurred in the last 12 months with clients having the same exact Club Intrawest timeshare. Surely this post will be followed by a standard copy/paste comment from Alin Gines stating how they what to work with us so we can enjoy the benefits of our agreement, not the benefits vida presented to me the day I bought. My husband and I were scammed by Vidanta/Destnos Umlimited!! The horrid sales people kindly let us know that we didn't buy what we originally thought but that we could cancel the contract if we "upgraded" purchased a new contract. Be careful! The company offers real estate interests in 15 resorts in Mexico. The free breakfast buffet and one-hour sales presentation turned into far more than that. The sellers even showed us a booklet called small luxury hotels and said that we could exchange for that too. It began with a sales presentation from Vidanta Resort of Puerto Vallarta. BBB Business Profiles generally cover a three-year reporting period. I have owned for 15 years and met many owners. Customers who purchase timeshares from Vida also have the opportunity to visit destinations that are part of other vacation clubs. It is still right to use, you "own nothing", it's still a lease agreement. Stamped and signed. I wanted to love this place but I still get sick thinking about it 2 months later. During the Christmas holidays we called global golf connections twice and got two different stories of how they operate. The NORMA OFICIAL MEXICANA also states that contracts must be in spanish. The second time I called I told them that the sellers gave us a price quote of 19, 200 dollars for the lowest price it could be sold and the story changed that they would at least sell it for the 19, 200 dollars. JW. The second time I called and asked about being told and given a document showing lowest price and the person responded that, yes, they could sell it for the lowest price. VidaOwners.com provides a marketplace where guests can rent unused Grand Luxxe weeks from timeshare owners. Thus we contend the contract you mention is invalid. We are supposed to get 10 certificates this year and an additional 10 certificates next year which could bring in $10,000 in 2 years. Anyone who has been on a Mayan sales presentation in the last 10 years can attest to the fact that rental income is a huge part of their presentation. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. After a short time salesman came back and said congratulations, they accepted your offer, My mother is retired and is living out of his pension, part of her money went there. My husband is mexican and we bought with Bliss REsorts on November 18th, 2013. Shame on us for trusting them!!! After 7 hours and many declined offers, we told them we wanted our Vallarta Adventures and the cab back to our hotel. Get buying tips about Timeshares delivered to your inbox. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The old contract was cancelled when the new contract was put in place. We were told that we purchase Bliss Riviera Maya but it ended up purchasing Bliss Nuevo Vallarta which is still under development. Not sure what our options are at this pointdo we just not pay? The scam is they discounted the price and gave us rental credit, giving the false impression that there is a huge demand for rental weeks (this really helped convince us) then they gave equity credit for the Palladium, there were some other credits which we can't remember but in the end we paid $13, 500. They came back with a document, that I asked for a copy of, that showed our t.s. This is a very expensive timeshare but it is of the highest quality and has many happy owners. As incredible as it sounds it's true. I started contacted Ms Rangel to activate my Salesman assisted with making sure I had everything discussed. Vida Vacations phone number +1 800 292 9446 1 0 Vida Vacations website www.vidavacations.com What is Vida Vacations's email addresses? BBB Business Profiles may not be reproduced for sales or promotional purposes. I said I want what they approved. We feel that we were frauded for their gain. Concierge service: For over 45 years, Vidanta has been involved in designing, constructing, financing, and operating hotels, resorts, cruises, and more. If they have no problem lying to me now, there is no way that, would good conscience, I could continue with this company!!! Vida contends that they are absolutely within legal bounds to train their sales teams to misrepresent their product and if the victims of this misrepresentation don't realize it after a usually 6 hr presentation Vida is not responsible. The gifts they promised are absolutely worthless. this has become a nightmare and what worse timing than it being Christmas, New years holiday. We remain at your service. If they want us to be quiet they need to fix what they admit their sales team did to us. Its sleazy. I made the mistake of believing what my vida sales rep told me. Thank you. PLEASE REFUND OR NEED THE BOOKINGS FOR O7/03/22 THRU 07/10/22. Me and my friend Nat were staying at the Mayan palace in Mexico and we attended a meeting. We were told we were chosen because we live in Washington State, and they wanted more people from our State to check out the Vidanta properties. Vida Vacations in Cahoots with Rental Brokers The reason I fell into their web of lies and deceit is they seemed so credible. Unsubscribe easily. Want to know more or reserve your stay? Who would think that the owners of one of the magnificent places on the planet would allow such a thing. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Trading opportunities: PLEASE HELP AS I CAN FURNISH ALL PROOF OF DOCS and contact telephone numbers. The company also offered the services in finding the place, where you wanted to stay, and they helped to fill the necessary papers. Then the started making ridiculous offers. My wife was in serious physical distress going through the gauntlet; but little care was shown by several layers of sales people we interacted with. Hiding negative complaints is only a Band-Aid. The seller then proceeded to tell us that we could exchange with their program for city locations at a very low price of 299 dollars for the week. My two distrs and I attended a sales meeting (I am 80 yrs old and my sistrs are 74 and 78. on 12/4/21. adili at me dot com if you want to join. So if you vacation to Vidanta, enjoy the experiencebut refuse ANY and all attempts to hook you. I couldn't find the list in my paperwork so I called back customer service and they sent me a list of brokers. The seller then proceeded to tell us that we could exchange with their program for city locations at a very low price of 299 dollars for the week. VIDA Vacation SCAMS. That being said and as stated in your contract, remember the company makes no representations regarding the market for vacation ownership rentals or resale, nor recommends buying this product for rentals, resale or investment. Dear Anonymous user, Theses are a joke - they are virtually worthless. Vida Vacations is hiring Full-Time Sales Professionals to work in Los Cabos, Puerto Peasco, Mazatln, Nuevo Vallarta, Puerto Vallarta, Acapulco and Cancn . I don't think so, with the level of collusion they employ they deceive masses of unsuspecting consumers, its an unfair advantage .Especially when they incorporate partnerships with Cirque du Soleil, Jack Nicklaus, Greg Norman ect. They said that their concierge would handle everything, all reservations, with the exchange companies. On Wednesday, the city voted . Whenever, I call, a voice came to say 'hold on' and phone went dead. Company Address: puerto vallarta. We are committed to helping you understand the great value of acquiring a membership with us, as well as the significant benefits we offer our members. Well these ended up being scams and the "companies" that Vidanta works with, have no choice but to lie and be in the middle of the scams. BTW there is nothing in the contract that states we cannot retain assistance. I lost a whole day of vacation 9:30am to 5 pm and got the runaround at the resort when I asked for the person in charge of sales at every desk and person we encountered. Lower class (Mayan Palace, The Bliss, etc) cannot participate in the things the Upper Class (Grand Mayan, Grand Bliss, Lux, etc) can do - but they are very sneaky when selling this to you. Luxury destinations: Vida Vacations. Our Customer Care Center is always happy to answer any questions you might have or help you book your next vacation. This comment was posted by a verified customer. We were given 10, 8-day 7-night accommodation certificates which include ground transportation from airport to resort. To allow an example, I asked him to show me Lucerne Switzerland for August 2023. We were suprised when after we bought they brought us contracts in English only and not spanish since my husband does not really speak english and for the fact that we did the whole presentation in spanish, even the contract verification in the end was in spanish. Monday Friday: 8 AM 8 PM CST | Saturdays: 9 AM - 3 PM CSTSundays: 9 AM - 3 PM CST. Don't give up on communicating to others what this people is really doing, we cannot let them to keep robbing people. You seethis company preys on people like us who have a very hard time saying no to the sales lady who went on and on about her 2 boys with no dad. Vida Vacations is the exclusive selling agent of private club memberships that allow access to a collection of the finest resorts, spas, and golf courses in the world, including the exclusive Vidanta destination resorts: Grand Luxxe, The Grand Bliss, The Grand Mayan, The Bliss, and Mayan Palace. It never really crossed my mind they were not tell me the truth about the two main reasons I was buying (rental income and reselling my Shell Vacation program). As I mentioned to you yesterday Vidas position will always be burdened with the actual truth. I was under the impression that contract # ******* had been reinstated, per your 8/25/2020 response here via the BBB communication exchange. Well to my dismay, I was scammed out of $7, 000 in that very meeting. I was given a certificate # and now that the time is drawing soon, I made many telephone calls and sent several emails with absolutelty no response. Can someone help or advise Plus, vida was different because whatever weeks we didnt use from vida could be rented out through the same broker, which seemed like a safe bet to me. I was able to get approximately half my money back in 2011 for a downgraded contract with an offer of downgrading my contract to a one week suite, but I am still in the hole for $7600 and unable to sell my contract to anyone else due to the assignment clause number 6. At Vidanta Resorts you have the option of down-scaling and paying a reduced maintenance fee. I have just read through many negative comments about timeshare presentations. We told the seller that we are not beach people and that our visits to Mexico was mainly to see family.
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