Guiding you with how-to advice, news and tips to upgrade your tech life. To fix the issue, restart Game DVR: Close the game. We strongly recommend that you upgrade to a more current browser. They start on time and finish 3 minutes late. Several of the recordings gave me an error, some won't start, while some played ok. Live streaming works ok both ways. DVR not showing recordings AND 100% full | AT&T Community Forums .They are on the Roku., WEB and Android. Not associated with Microsoft, Customized shortcuts for Game bar not working, Xbox game bar not working/not opening on Windows 10/11 [Fix], Netwbw02.sys BSOD Error: How to Fix It on Windows 10 & 11, Mfc42.dll Missing: How to Fix Or Download It Again. Sign into manage your DVR and TV features. Having done a full factory reset , retune etc the problemstill persisted. Before posting a new question, please check out our, You are currently viewing the Spectrum Community Archives. The email stating this is posted on the ks owners refund more info thread on these forums, think about page 3 or 4 under @paul111, 09-11-2018 Repeat this process two more times. U-verse TV. TV. NVIDIA: GeForce 600 series or later, GeForce 800M series or later, Quadro Kxxx series or later. Change the video output resolution on TiVo Mini. They even say I have not heard if this before! In the search box on the Windows taskbar, enter Task manager, and then select that desktop app. It is not confined to the main receiver. When I go to the live show, it says it is recording, but its not. Find Broadcast DVR Server (bcastdvr.exe), click on it and go to End task. Press DVR on your remote to access the Recorded List. I then retuned the tv this way by accepting the various blocks of channels shown, in my case 23 , 26 etc , (around 7 to 8 blocks of channels). We are having the same problem and this is May 2021. SO FAR this fix has worked, it immediately then showed new scheduled recordings i tried to recordin "Recording and Scedule Manager", the 5 min notification of a recording dueis nowback and it has successfully recorded everything i have in scheduled recordings for at leastso far 1 week ( around 30 recordings ). Has anyone experienced anything similar or able to suggest anything that may help us fix this? I know its been a couple days since you last reached out. When three white dots appear on the screen, unplug the receiver/DVR again. Log in with your Optimum ID and password. I have tried various attempts to solve the issue with Samsung via their chat line and a telephone call back response but to no avail. DVR Troubleshooting & Recording Help | Sling TV Help Confirm your recording settings by pressing the Menu button on your remote. If I choose a different recording it will play fine. It is on the ks owners refund more info thread, on page 3 or4. Are you seeing any newly recorded programs showing up at all? If that doesn't work, reboot your DVR receiver by pressing and holding the POWER button for 5 seconds. Intel: Intel HD graphics 4000 or later, Intel Iris Graphics 5100 or later. Message edited 1/18/2013 10:45:04 AM. I just received new tv remote from spectrum and having same problem. For me, the problem started again yesterday, and is continuing today. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Unplug the power cord of the DVR from the wall or from the back of the box and wait ten seconds. , I've tried going in and removing future scheduled shows temporarily to see if its because the DVR is anticipating being full, but this made no difference. Fix: Xbox Game DVR doesn't record games in Windows 10/11 Slide open the battery cover and insert the batteries. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Then recentlyi experienced the same problem, no 5 minnotification appeared to advise a programme was due to record and subsequently notimer recording took place. I had a similar issue happen with Brian Williams at about the same time. And it is recording repeat episodes, when I always set the DVR for new episodes only. Press the Recorded TV button on your remote if your recorded program is frozen or missing. Highlight "Play" and press SELto start watching. Its crazy frustrating because now were missing decent chunks of every show we record. Optimum | Set Up Remote I have checked and it looks like the ticket that was opened. It looks like I will have to oversee all of my series scheduled recordings to catch the ones that should be recording but dont or cancel them all and reschedule them. Use the ARROWS to highlight what you SEL to display want to watch and press your options. Two more were scheduled today but never appear to have recorded or if they did record they are not showing up in the CDVR recording list. My DVR View recordings You have no recordings scheduled. Thank You for your response. Press the down arrow button once then the up arrow button once to select the filter options. DVR allows you to record up to 15 shows at the same time. Try these quick tips: Restart your U-verse TV receiver (DVR) by holding down the POWER button for 5 seconds, then press it again to restart. Choose Open folder to see your captures in File Explorer under Saving captures. Please let us know if you continue to get those errors. 03:59 PM AT&T Community Forums. , I've done a reboot and a refresh on the DVR and tried multiple times over an hour with the same results. in. If you want a response from the company it is best to contact Customer Support. Program didn't record. Privacy Policy. If you're not sure how to do that, follow these instructions: Right-click on the taskbar and go to Task Manager. If you go to the guide or scheduler after the start time of the selected programme the viewing or recording . An "Xfinity Support" graphic replaces the "To:" line. Plug in the receiver and DVR. Connect Optimum Stream to your TV using the HDMI cable. The telephone assistant didn't seem to understand the 'one connect' or how it related to the tv. I would recommend cancelling any other scheduled recordings and rescheduling them. Have you tried logging out of the app and rebooting the equipment to see if the issue still occurs? Recording may sometimes work only once or twice. Some recordings won't play. Manage and delete. I have been recording programs on DVRs since 2005, and unless the power was out, never had a problem. Ask a question. Please let us know in the comment section below if we somehow missed any issue known regarding Game DVR. I had the same issues. For example, when using the Guide and attempting to record a show, it will go through the steps and appear that it is going to record, but then the Guide will have a red no entry (a red circle with a slash through it) symbol next to the show. For example, Penn and Teller Fool Us airs 9pm-10pm. Are you still experiencing that error code? Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! PDF DVR for Optimum TV. This sub DOES NOT VERIFY Altice/Optimum employees except for u/ItsOptimum. I hope the moderator will send this up to engineering as a system-wide issue so that it can be appropriately resolved. Press the Resolution button located on the bottom of your TiVo Mini. When three white dots appear on the screen, unplug the DVR again. Unfortunately there is no way to recover programs that did not properly record. This was set on TVkey and i changed it to the other setting, Samsung. Knowing that a lot is now recorded (or sourced?) Fix issues with your U-verse TV recordings - AT&T The Post button will remain greyed out if you don't have a Title. Didn't record, disappeared from Scheduled Recordings, and when I tried to set a new series recording for it no red dot appeared, nor did the show reappear in scheduled recordings. They start on time and finish 3 minutes late. Guess what, scheduled recording doesn't work properly. We can't get your messages right now. I'm having this issue and none of these tech support agents don't know how to resolve this issue or seem clueless. Eventually they offered to replace the ks with a Q9F, through the Samsung CEO office (as I had escalated this to the higher CEO). And when I selected the program the episode information had the appearance that it was recording. It shows on the schedule it recorded an hour, but when you get to about the 20 minute mark, it stops and asks if you want to delete the recording. Hey there! To save you from further headaches, here is the list of graphics cards needed for running Game DVR feature on Windows 10: If youre sure that your graphics card is compatible with Game DVR, but youre still unable to record your games, theres a simple solution. Type your message in the text area near the bottom of the window Press Enter to send it. I sent screenshots and info to the Community_Help handle message. Please try again later errors that lock me out of playing a recording appear to only affect one recording. Otherwise, just make sure Background recording is set to On, and everything should work just fine. Technical support is no help. My recording scheduled for 6:00pm started as scheduled. When I look up the series under 'Upcoming' the future 2 episodes are listed with the icon of 3 red circles with the top circle being the open red circle with the slash through it, so they do not look like they will record. When you start to fast-forward, you'll automatically be returned to where the show picks up once the break's over. We have a 32 Vizio smart TV. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. 12:12 PM I would have the issue in the Android TV app, but if I launched a web browser or used the Android app on my phone, the recording would play just fine. I searched through the sub and didnt see anything about this so I figured Id post my issue regardless. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Anyone have any insight as to what the issue maybe? I had already done the obvious like factory reseting and ensuring that the program channel I had been watching was on the same multiplex as the one I wanted to record etc. in. Right now, the challenge to Spectrum is getting Cloud DVR to hold onto its reliability over extended periods of time, And for many customers with Cloud DVR service, that has not happened yet. If you look on I posted my emails I had with the UK CEO. The programs were for Home Again recorded on a local channel. and can't play the recording. This has been going on for a bit and I know she did call Customer Service at one point and all they did was remotely reboot the box and it didnt fix anything. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. Sign in or register to get started. Recently, for no reason as she has not at all edited any of her recordings, shows are recording anywhere from 4-8 minutes late, and stop recording on time or a minute late. Another annoyance is the way the fast forward works, or rather doesn't. Check availability. Recorded show won't play on DVR. This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service! It was also considered a "known" issue at that time; heard same from tech support today - "it's a known issue, no further info at this time.") in, It as know issue with all Samsung TVs since the ks series. Copyright Windows Report 2023. This is not applicable on TiVo Mini VOX. 09-11-2018 In the list of running processes, select the Broadcast DVR server (bcastdvr.exe) process (if it's still there . Do I just need to not try to use it? Can't play recorded programs | Xfinity Community Forum This is the correct channel to use. Please try again later errors that lock me out of playing a recording when I have the time to watch it, which is he whole purposes of doing a recording, are especially frustrating. Press PAUSE while watching any channel. It is doing a lot of strange things. If you do a factory reset sometimes works for a week. It would work for a few weeks then stop scheduled recordings. Recording may sometimes work only once or twice. Plus, manage your DVR recordings anywhere on-the-go. Actually there is bad news. TV scheduled viewing and recording not working - Samsung Electronics paul1277 post. X | `>`. Follow the on-screen instructions to complete set up with your remote. (Of course this still doesn't explain why the scheduled recording for Williams disappeared to begin with.). Select Yes. It seems that intgermittent problems are occuring with Cloud DVR across divisions. All my scheduled recordings ceased appearing in my Library at 8:00PM (EDST) Saturday, 30 April and still unable to view or record anything today. Select the option called 'Modify recording settings for this program' which has a wrench icon. Reinstalling the app may also help. This is my second go-round with Cloud DVR - I used ATT for a year before switching to Spectrum (only because their CDVR more than doubled in price) & ATT was 100% reliable in recording/storing/playback.. Athough CDVR technology does have the ablity to outperform all other methods of recording, Spectrum just can't seem to get with the program. It does not appear to be one particular channel or program title. None of my scheduled recordings were recorded at all on both Saturday and Sunday. Hello, Our scheduled viewing and scheduled recording function on our TV has recently stopped working. Well we have a couple of advice for you, if that happens. Sign in. This happens on all channels, and al sorts of programming (TV shows, movies, news, etc). I have over 45% space available on the DVR. It seems to fail quite randomly, sometimes OK others - no! The others, by component connection. Normally the HDMI port is not connected to the DVR. Question About Spectrum Voice (Landline) Caller ID Information? 2 years ago 1 U user_430c9e Visitor 7 Messages This must be taken into consideration. This article covers common troubleshooting steps to help resolve DVR related issues. Reference Code:RCD-1007. I'm having trouble with my Cloud DVR - Hulu I had two recordings. 11:06 AM Every once in a while, when I select a recorded show to watch, it won't load -- the screen will go black for a few seconds, then will take me back to whatever live TV show had been playing. Why are some of my shows not recording on DISH? The recordings in question were three NFL games. Optimum | No Dvr Access You do not currently subscribe to DVR service on Optimum TV DVR allows you to record up to 15 shows at the same time. We have recorded the late night Brian Williams show for ages. Plug the receiver/DVR back in on the third time and leave in. Monday, December 27th, 2021 3:00 PM Closed Can't play recorded programs I'm unable to play recorded programs, either through my DVR or through the Xfinity streaming app. That is great news!! Screw both ends of the coaxial cable back in. This is the same brand, size, and type of TV shes had for a while, but this specific TV is new and was purchased June 20 2020. Why is my on-screen menu or guide not working properly? Troubleshoot & Resolve Tool on U-verse TV, Restart your U-verse TV receiver (DVR) by holding down the. I canceled a series recording and then reinstated it, but it still has not recorded anything this evening. Then choose Game DVR and enter your preferred keyboard shortcuts. I also pointed out that I own a older 32 inch Samsung Smart TV nd Samsung freesat recorder which work fine. The Cloud DVR is really annoying at times. After the 1st unplug, do the hard reset of the RG @RCSMG mentioned above, when it turns green, continue here so things occur in order. Cloud DVR remains a work in progress and seems to be hit and miss around the country. Has Spectrum done any surveys on the customer satisfaction of the CDVR? Were mainly talking about older games here, because new titles are all compatible with this feature. We're sorry that didn't solve your issue. It will get about 20 minutes of an hour show. My mother always manually sets her DVR programming. Please try again later. After youve successfully removed Temporary files. Had a new one connect, new main board fitted, it worked for a week then stopped. My 6:00am appears to have started recording correctly. Some of my shows didn't DVR. in. Optimum TV app. If you should need us for anything else, please do not hesitate to reach out to us! Samsung have been pretty useless. MSNBC But suddenly this week we dind it not listed on our DVR recordings, and when we go to guide we cannot get it to record at all. I went intoMenu , then Broadcasting, Expert settings then TVkey Interface , then Guide. I never have any navigation problems -- other than the typical lack of precision -- when watching recordings, ONLY with live TV). Also, feel free to provide other solutions if you happen to find any. The Game bar will remember a game once youve indicated that something is a game by pressing the Windows logo key + G. On the other hand, if you want to make Game bar forget a game, start the game, open Game bar, select Settings, and uncheck Remember this as a game. You can also record the last 30 seconds (or whatever time you picked) using the Windows logo key + Alt + G, provided you have already turned on background recording. Anyway they do know about this but will deny when you contact customer support. Restarted its almost as if Internet connection is drops during dvr recordings and/or defect in dvr unit. in, 21-01-2018 Please try again later" errors that lock me out of playing a recording appear to only affect one recording. (This takes 5-8 minutes and impacts any DVR recordings in progress.) ). 04-12-2018 I couldnt believe a 1 month old TV could have failed somehow (the hard drive is fine) and felt a setting must have changed somehow.I tried this and it worked for me and sorted the problem. In Task Manager, select More details. After multiple convos with Hulu support and team, this issue is still present and is caused by a series of blockers. As a workaround I have found that attempting to mark a show/series for recording multiple times can assist as well as ensuring to schedule the recording the same day. Game DVR recording is a great addition for all gamers in Windows 10. This same thing was broken 11 days ago now its not working again? Choose the program that you would like to watch and click on the 'Play' icon. in. Unlike the boxes, cloud DVR is extreamlly depdent on reliable Internet signals and equipment. Really annoying DVR recording issue : r/OPTIMUM - Reddit I then came out ofthe Menu, and as a test went into the TV Guide to bring up all programmes, set a scheduled Recording for a programme that was due to start in about 10 mins time, and at 5 mins before the programme was due the 5 minnotification now appeared and it subsequentlyrecorded the timed programme. Try to skip back and replay, or stop and restart the recording. On the guide it speared the program was recording but at 3:10 it was not showing up in the recording list. U-verse TV Equipment. Learn how to troubleshoot problems with your U-verse TV DVR recordings. Everything Itried did not resolve the problem asI didbefore , however on your original post i noticed a related discussion on the same page " Schedule recording problem solved " by Mikescooby. TV remote working, but not pausing or rewinding. : r/Spectrum - Reddit Sometimes all of the show and about 30% of the time about 20 minutes. Spectrum.net Our scheduled viewing and scheduled recording function on our TV has recently stopped working. Unplug the receiver or DVR power cord from the wall or back of the box. Has anyone been having major problems with their Cablevision DVR? In the search box on the Windows taskbar, enter Task manager, and then select that desktop app. Why is Cloud DVR is not recording or not showing some recordings? 29-11-2018 My mother always manually sets her DVR programming. Want to learn how to use the Support Forums? I agree, this CDVR issue seems to be similar to that of a week or two ago. We can't get your messages right now. How do I need to talk to get this taken care of? We hope that these solutions are going to help you to solve your issue. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Invalid password, please complete all fields. Windows 10 stores your game clips and screenshots in the Videos folder by default, in a folder named Captures. To change that, you just need to restart Game DVR task, and you should be able to record again. It turns out that even though I launched the recordings from channels I have access to, the playback of the recordings is being blocked by the NFL Network since I don't have access to that channel. Confirm your recording settings by pressing the Menu button on your remote. I have been using the Cloud DVR for about 6 months. Or is it proper to address this on this platform? I recommend rebooting your modem and running a speed test to verify your internet is working well. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I'm in the seacoast NH area, and this does seem linked to stations no longer appearing under the Guide as 'Free to Me', even though they are part of my cable package., -----------------------------------------------------------------------------------------, My DVR is refusing to record some shows and I'm unable to determine why. How to fix Game DVR issues on Windows 10/11 - Windows Report When I tried to watch my recording, rec'd msg that it was no longer accessible because there was no internet. Also, my mom said that today's episode (which is airing right now) is actually showing a rerun, even though the episode description shows that today is its first air date. Because this feature is actually more demanding than it seems, and if youre rocking an older hardware, youll probably be able only to take screenshots from your favorite game, but not to record any clips. Also, users in the European Union and Korea who are using Windows 10 N or Windows 10 KN must first install the Media Feature Pack for N and KN versions of Windows 10 to carry out the troubleshooting. This problem can be solved by using the Windows logo key + Alt + R to start and stop recordings. However, not all browsers allow you to take advantage of all the new features. To power cycle your DVR / NVR, please power it off and disconnect the power source for approximately 30 seconds. Please let us know if the problem returns. Each time you press the button, the output resolution will change. in. We have a UE49MU7070 smart tv recently purchased. It looks like you're new here. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Optimum.net is compatible with a wide range of browsers. I've been able to watch recorded NFL games of my local team, but these three recordings I had issues with were not my local team. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If I try the recording an hour or couple later it will play. in. Make sure you've got the recording space for that marathon of your favorite show. Optimum.net is compatible with a wide range of browsers. Once you have successfully logged in, navigate to the 'DVR' tab located in the home page. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I'm unable to play recorded programs, either through my DVR or through the Xfinity streaming app. 21-01-2018 So disappointing. Make sure you enter something in the Title area for your new post. . 02:24 PM It looks like that did the trick! I get similar errors on my Android phone app and web page interface. Help would be appreciated. Things are looking up. (Although I note that the red dot WAS showing on the X1 app on pc and phone.) I watched one and when I came back to watch the other both were gone. We will be looking out for message! Not associated with Microsoft. Restart the game and try recording again. Smart Resume for Fast-Forwarding Commercial Breaks in Select DVR Recordings Smart Resume lets you easily resume watching your program after fast-forwarding through commercial breaks in DVR recordings. You can do so by opening the Xbox App and selecting Settings. Highlight Recorded On then press 'OK' Ensure that 'All Devices' is selected 2 0 U user_9785b3 Visitor 2 Messages I do wish Samsung would get this right. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Recordings from DVR are pixelated and - AT&T Community Forums Yep I had that multiple excuse until I pointed out that I had the same problem with the built in freesat recording, which I believe do not use multiplex. TV Forum requires membership for participation - click to join, #DVR #won't load #cannot view #recorded show. Below, you will find a list of several known issues with Game DVR and some solutions we found: Users wont see the Game bar in PC games in full-screen mode.
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