Connect to a Barnes & Noble Retail Store. Check the SSID. Locate the version number of the NOOK software installed on your NOOK. My Nook Color has been rooted on 1.1 using autonooter for the past few months. You are using an out of date browser. TLS Versions below 1.2 were phased out, and devices accessing the Internet that are not updated to utilize the required TLS Version will not be able to perform many functions related to Internet connectivity. So now I have a 'fresh out of the box' Nook. Bugs and other technical issues do happen with reading apps as they do with all technology, but most of them have a simple and quick fix if you know how. Network Problem Factory button doesn't show on any page I try to call. As is, it will boot. They are certainly better than nothing. 10K views 1 year ago In this video I have have fixed a Nook Simple Touch BNRV300 by Performing Hard Reset however it did not pass through the setup and showed Wifi Network Problem. If you do decide to remove a book permanently from your library, then select Delete from account. If the conditions allow, it is recommended to connect to the wireless network at the nearest Barnes & Noble Retail Store. Note: We recommend that your NOOK Battery is charged at 20% or more. Keeps redirecting. My nook is connected to the internet, but it says that it's Why won't my Nook Color BNRV200 download books 3. Try to get closer to the router/access point, and eliminate interference. From the library screen in the app, you can select Remove from device which wont actually delete your books but instead will put them into cloud storage to save space on your phone. Verify the NOOK has the latest software version. To read books on the Nook app again, download them from the cloud back to your phone when you need them without having to pay for them a second time. What steps do I take I dont see the thread past your question. So its worth checking to make sure that you have at least 100 MB of free space on your phones internal memory for the app as it cannot be stored on an external SD card. The NookManager backup is a single file "image". If you see a lock symbol next to the wireless connection you want to join, then it will require login information. If you do not know the wireless network password, contact the person who set up the network, the Internet service provider, or the manufacturer of the router for assistance. Confirm/update the NOOK software version. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Got past that but now can't get it to accept a password. Confirm/update the NOOK software version. read more. Check that the WiFi option on your phone is switched on, that all the settings are correct, and you are using the right password. Note for NOOK HD/HD+ Users:On NOOK HD and NOOK HD+, you can manually check for software updates in the Device Information screen of your Settings menu. If prompted, select Save As and select the MyNOOK device referenced in Step 1, and click Save. You can always install an update zip manually. You must log in or register to reply here. Continue with the steps below to update your software. It fails and gives the Network Problem notice all over again. Mmmm..do you mean on your PC? Privacy Policy. IT Manager, Consultant. All of your books will remain in your account so nothing will be lost. I cannot get color nook to go past secured wifi network screen - Cannot For a better experience, please enable JavaScript in your browser before proceeding. So what do you do? I haven't worked with ADB, though it's something I would definitely be interested in investigating (I like to tinker). It may take a few seconds for the wireless network names to appear. I still have no idea why I was never able to get the Factory button to appear, but it sounds like the "Skip Oobe" workaround has its downsides anyway, so I'll stick with what's working now. Confirm/update the NOOK software version. Press continue and we'll try to test your connection. Well, one big advantage of e-books over physical books is that you dont have limited shelf space, so if your library is getting full to capacity, there is no need to delete your old books to make room for new ones. * The NOOK HD & NOOK HD+ Software Version numbers did not change when a TLS patch was released. Whenever you have a problem with a wireless Nook, the first thing to do is to turn off the Nook and the wireless modem or router, wait one minute, plug the router back in, wait one minute and then plug the Nook back in. If you need help troubleshooting a problem, please be as specific as possible by describing your software configuration, including the ROM, kernel, and any modifications you've done. After post-TLS factory reset, Nook Color won't register due to "Network This would also explain why, after the first time I installed the 1.2.2 update in this most recent series of events (prior to the Nook Region Changer flash), I was still unable to register (and I still had the old Welcome screen). My nook tells me it cannot access the internet, but it shows This will cause the update to fail. 1. For help, visit http://nook.com/support", -- To access Shop you must enable Wi-Fi and have an Internet connection., -- Having trouble connecting to the NOOK Shop. For more information, please see our Whatever I tried to do I cannot fix this problem. NOOK devices require an established Wi-Fi connection to access the NOOK Bookstore and synchronize with your B&N account. But after factory re-image, 1.2.2 has to be applied, otherwise Nook cannot register due to Nook server's TLS issue even NST says network connection problem. Delete the current Wi-Fi hotspot. 9. Select your Time Zone (I choose Eastern time) 5. I found an old thread that said to download an update to your computer and stuff but I don't have a working computer anymore, just my phone and this tablet. If the network you are connecting to have this filtering enabled, you will need to have the MAC address of your NOOK's network adapter added to the permission list.Please note: If assistance is needed with this step, contact the manufacturer of your router. Keeps redirecting. To perform a hard reset: 1. But after I connect to wifi and then select "Continue with setup" I get a Network Problem W--121 and can't continue.I can't even view the device on windows 10 pc. Good to know, I'll look into making a NookManager backup. I wanted to start fresh before updating to 1.2 to avoid any potential problems during the update, so I reverted to the stock, unrooted firmware. Would you suggest I use NookManager rather than clockworkmod? First of all, thanks to nmyshkin and all the other folks who have put in the time and effort both to develop tools and solutions for the NST and to document the process to share with others. 1 DG_Raffe 3 yr. ago For a better experience, please enable JavaScript in your browser before proceeding. The NOOK will automatically find new available wireless networks and let you choose one to connect to. I don't mind doing factory reset. As I mentioned briefly at the beginning, my original Nook was a gift from my parents in 2011 (and thus was probably a US device). 3. It's always functioned fine. 6. Be aware of similar characters e.g. I just bought a nook color for my girlfriend for Christmas. the number zero and the letter "O". My nook is connected to the internet, but it says that it's having trouble with the connection. Fine, except it will connect to wifi then say the network failed. 10. JavaScript is disabled. If your device is not installed with the latest software version, please update to the current version. Nook Simple Touch Network Problem - XDA Forums Wow, thank you so much for putting the thought into this! If your device is on this list, and the Software Version is lower than listed, please read ahead for instructions on how to update. My nook HD+ is having a network problem? Be sure to download the software update for your device if you are experiencing issues, even with the correct Software Version number. Tap About Your NOOK. 3. XDA Developers was founded by developers, for developers. This should have been as simple as: press the 'n' button -> Settings -> Device Information -> Erase & Deregister Device However as Barnes & Noble had decided to pull out from the UK market, this attempt failed as the Nook was unable to contact any servers. If you need additional help, please call Customer Service at 1-800-843-2665. In the top left corner, tap the Device Info icon that appears. Then tap on the button in the top right corner to turn off your Wi-Fi. I was unsuccessful in my attempts to connect the nook to the network.Finally, I switched to WPA encryption and the Nook was able to connect with no problems. Determining the Version Number of Your Current NOOK Software. If you cannot find the name of a network in the list of available wireless networks, find out from the network owner what the SSID and security key, if any, are. Receive the freshest Android & development news right in your inbox! If you can't seem to connect your Nook to the internet, your very first step should be to make sure your device's Wi-Fi is on with the following steps: Tap the Settings button in the top right (it looks like a small gear) Look at the "Wi-Fi" option. This is most problem usually occurs due to a software issue with your phone, or if you are out of range of a WiFi network or dont have the correct WiFi password to access the router you are trying to use. Your NOOK will automatically recognize the file after a few minutes when it goes into sleep mode, and proceed to install the updates. I continue with setup goes to the next prompt and states that there's a network problem. Success! Nook Simple Touch BNRV300 Hard Reset & Wifi Network Problem - YouTube Nook Simple Touch -> Nook Multi Touch [Screensaver Locking Issue Explanation Added]. If you are consistently having trouble with low or dropped WiFi connections then it is worth calling your phones technical support number or taking it to the shop where it was purchased to fix the issue as it may be related to internal hardware. First of all, congratulations on reading so many books! It may not display this or other websites correctly. If you can connect, the source of the problem is likely due to your device. Locate the version number of the NOOK software installed on your NOOK. 2. That said, I'm stretched a little thin to really dive in at the momentgetting married soon and otherwise a bit swamped with work. Receive the freshest Android & development news right in your inbox! All of my other devices are connected just fine, I don't know what to do! As your library fills up, they will be automatically moved to your archive section to save space on your phones internal memory. Got it up and running, password had to have one capital letter and 8-15 characters. Many universities and schools have wireless networks in their campus. Try closing and re-opening the app to see if this resets it. Update your network card drivers and OS. 4. Unfortunately, "Format remaining space on SD card" (which seems to be a precursor to making a backup) is selected by that top right button. I'll definitely save the CWM backup for now. Thanks again for this wonderful guide. This happened today at Ask an Expert Electronics Question E-Reader Problems Russell H., Technician 22,497 Satisfied Customers Several years of occasional experience with aspects of E-Reader technology. Choose a Network to Use (I tried a few different networks - it connects) 6. After it asks to choose a time zone, it goes to network connections "Let's get connected" and shows our home network with strong signal. Note: If your Mac is not recognizing your nook, you may be required to download Android File Transfer: Do not download or save multiple copies/versions of the file to your PC or NOOK Device. Cannot connect to a WiFi network. Customer Service. This user was also based in the US, so its possible that my hypothesis about the Factory menu being inaccessible from US firmware is correct; however, I would have to install some other firmware to check, and as my device is finally working, I dont want to risk it. To connect the BNTV600 (Nook HD/HD+) to a Mac, you need to download the free software Android File Transfer. Continue with the steps below to update your software. Nook is seen as a USB drive - Microsoft Community Try doing a system update first; going to Windows Update can suggest updates for both your operating system and network adapter; also visit your router's website to see if there are available firmware updates.Please note:NOOK devices cannot connect to a network with a cable. It may not display this or other websites correctly. Often times, the wireless connection/session held between the Nook and the wireless router or modem may become faulted. Nook HD+ BNTV600 won't let me complete the setup due to "network issues". One theory is that perhaps if a NST is running a very old firmware, it is unable to directly update to 1.2.2 and requires intermediate updates, which could be why flashing the firmware using Nook Region Changer allowed the later update to 1.2.2 to happen successfully. It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new functionality. Confirm that the router and modem are connected to power and turned on. I'll make sure to perform another backup now that things are working. After users reported issues with Nook e-reader book access for days, with Barnes & Noble saying Monday that a "system failure" was interrupting access to content for some users, the bookstore. I uploaded the latest firmware, but the update doesn't start by itself. You've successfully subscribed to BestTechie. It connects, then the network error occurs. Confirm the wireless network password. Your NOOK will automatically recognize the file after a few minutes when it goes into sleep mode, and proceed to install the updates. How to Connect a Nook e-Reader to Wi-Fi | Tom's Guide Forum Your Nook is starting up 2. Do not modify or change the downloaded file's name in any way. Your MAC address will appear. You can also move books into the archive section which will also put it into cloud storage. This will delete the software supplicant file used to remember the hotspot and will require the user to enter their SSID and password again. Then you can set up that after the device if fully running. Check the MAC address filtering. If the NOOK successfully connects to the in-store wireless network, and has internet connectivity, the issue is not with the NOOK. Thank you. 4. Haven't used it constantly as I tend to go in 3 month spurts, but it's always charged, turned on, let me buy books, whatever. My Nook shows an error "Network Problem". If the app is having trouble installing, make sure you have the correct and most recent operating system specified to use the app. If the slider next to it is in the "off" position, move it to the "on" position. It may not display this or other websites correctly. Restart your NOOK. Once the installation is completed, your NOOK will automatically restart and go to the Lock screen. Your account is fully activated, you now have access to all content. For more information, please see our If it won't set up without the network access, then that is really odd and I would contact the manufacturer. Find Your MAC Address - Iowa Valley Community College District Then tap on the button in the top right corner to turn off your Wi-Fi. My Nook Color has a good connection to WiFi and says it IS And so then now with the new password the NSTG is not recognized? Verify the router and modem are functioning correctly. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Privacy Policy. Guide/HowTo/Tips'nTricks - The perfect Nook Simple Touch Setup w/ battery optimizati. Tap on About Your NOOK. NOOK HD - Software Updates - Barnes & Noble I am using an Apple Airport wireless router. Its possible that my device wasnt a US-firmware device. Go toSettings, and tap onWireless. If you cannot find or connect to a wireless network, complete or confirm the following: 1. Turn off the nook completely Turn it on As soon as you see the screen flash begin holding the bottom page turn buttons until the screen flashes with a message asking if you would like to do a reset Press the 'n' key twice to start the reset ArmsInTheRain 3 yr. ago Thanks for your reply! Congratulations, your NOOK has been updated! I'm at a loss here on how to proceed to correct this malfunction. Welcome back! Powering down and restarting the NOOK can reset the signal, sometimes enabling a connection. Nook HD+ BNTV600 won't let me complete the setup due to "network issues" If you attemptto check for an update and receivean error message stating There was a problem with the update. Also. I may have solved the famous battery problem on Nook & Nook Touch! [badmania98] Huawei P40 (Lite, Pro, Plus) Guides, News, Discussion & Support, Huawei P40 Pro Guides, News, & Discussion. After it asks to choose a time zone, it goes to network connections "Let's get connected" and shows our home network with strong signal. Has anyone else had this issue, or has any suggestions on what to try next? If the app crashes when you try to open a book or a book or magazine wont open after its been downloaded, the simple approach of restarting the app and/or device may work best. Some wireless networks, however, are set up to be hidden; they do not broadcast their network name or Service Station Identifier (SSID) to the public. I wanted to document my own recent experience in case its of any help to anyone with similar issues. Welcome to your all-new Nook 3. Wait for a minute, and then turn on your Wi-Fi. From your computer,locate your device below and click the Download link forthe required software update file. My Nook HD+ will not successfully go through the set up after going Hotspots are often found at restaurants, train stations, airports, libraries, hotels, hospitals, coffee shops, bookstores, fuel stations, department stores, supermarkets, RV parks and campgrounds, public pay phones, and other public places. I bought a book 2 days ago and finally just had some time to read it, I left it on and it's still charged, but it's like it did a factory reset and it's wanting me to do an initial setup. 11. Step 4: Provide the username and password that is required. Wait for a minute or two, and press and hold the power button for 2 seconds to turn on your NOOK Simple Touch. Common errors associated with old NOOK Software Versions: -- "Were having trouble with your connection. Dont forget that you can always contact Nooks support or even your phones support to fix major problems, as Nooks cloud storage will store all of your books and magazines so that you can access them again even if you have to get a new phone. The issue is most likely router or Internet service provider related. How to force reinstall nook simple touch update 1.2.2 Get connected when setting up your Windows 11 PC Network issue with Nook Color - YouTube Network issue with Nook Color Rick Antonio 4.13K subscribers Subscribe 5.8K views 1 year ago Can't get past this network issue on this old Nook. Press and hold the power button of your NOOK for 20 seconds, then release the power button. Verify the NOOK has the latest software version. If a Barnes & Noble Retail Store is not available, attempt to connect at another wireless network or hotspot. You may have lost connectivity to the local wireless network. If your NOOK's software is up-to-date and you are having trouble accessing content, we ask that you visit: -- "Were having trouble with your connection. 2,447 satisfied customers. Also the password ***** my local WiFi is kiwi35, it request 8 characters. You've successfully signed in. The software has been successfully updated. I tried to call factory menu after the Nook is booting - it . If all else fails, you can still delete and then reinstall the app for free to your phone. I just bought a Nook simple touch from ebay, and it was reset, as normal on these purchases. Determine if other devices e.g. Cannot connect to a WiFi network. If you did not receive a prompt, check your browser download history to locate the file and copy it into the MyNOOK folder. Cookie Notice JavaScript is disabled. JavaScript is disabled. Press and release the power button to turn on your NOOK. Restart or reset the wireless router or access point. I've followed their instructions to download the update file for my Nook and copied it across to the device, but after that nothing happens. JavaScript is disabled. Can I ping you here again if I'm interested in working on this later? It's easy; just follow the step-by-step instructions on that page. Connect to a Barnes & Noble Retail Store. It may not display this or other websites correctly. This is probably every bit of 10-12 years old and it's been reliable the whole time. If you are able to, move closer to the wireless signal source. 3. 8. For help, visit. On another device Try to connect to the same Wi-Fi network on a different device. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Powering down and restarting the NOOK can reset the signal, sometimes enabling a connection. If you cannot find or connect to a wireless network, complete or confirm the following: 1. The key. I wiped the media partitions and successfully interrupted the boot process 8 times. It's meant to install it automatically when you eject the device but it's not doing anything. Then you can set up that after the device if fully running. MY nook won"t connect to my wifi. Keeps saying the network - JustAnswer As of June 29th, 2018, all internet connected devices were upgraded to new security standards, known as Transport Layer Security (TLS). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Ifyou're usingyour home Wi-Fi network, try resetting or powering off and powering back on your home Wi-Fi router. I may have solved the famous battery problem on Nook & Nook Touch! Once the software is installed, your NOOK will automatically restart. Android on old Nook E-Reader? - [H]ard|Forum You must log in or register to reply here. You just have to get closer to another wifi connection that`s stronger than the connection your nook wifi is connected to. But recently it gets stuck on the wifi connect/set up screen. and our Restart the device and attempt to connect again. 2. When you try to continue setup, it says a network-related error occurred. can successfully connect to the wireless network. You should generally not need to perform a hard reset of your NOOK. To troubleshoot Wi-Fi connectivity on your NOOK Simple Touch: 1. It`s the version 2.0 of the type that plugs into the wall. Download Status Retry, this is an indication that you have not received the software update for TLS 1.2. Download Status Retry, this is an indication that you have not received the software update for TLS 1.2. 12. The following NOOK Deviceswill require a software update for TLS compliance. Windows, walls, furniture, wireless phones, microwaves, electronics, metal objects and all sorts of other obstructions can affect wireless signal strength. [badmania98] Huawei P40 (Lite, Pro, Plus) Guides, News, Discussion & Support, Huawei P40 Pro Guides, News, & Discussion, I downloaded the nook_region_changer file (from the first of the three links above) and used Etcher to make a bootable microSD, I followed steps 3-10 in the third link from nmyshkin: power down, boot into CWM, backup, wipe dalvik cache, wipe data/factory reset, I then switched to steps 7-9 in the second link (archive.org): install rom_backup.zip, install nook_1_2_update_US_CWM.zip, reboot twice. Do not create a new folder on the MyNOOK device or add the file to any other existing folder. Please try again or check Wi-Fi Settings and make sure you are connected to a working access point. You should be able to completely set up the device without network access. Connect to a different wireless network. XDA Developers was founded by developers, for developers. Get a clock or watch that shows seconds. Tap on the small "n" NOOK symbol that appears in the Status bar for additional information. Tried 3 different networks. Make sure you have the latest BIOS, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now. Terms and Conditions 4. I then switched to steps 7-9 in the second link (archive.org): install rom_backup.zip, install nook_1_2_update_US_CWM.zip, reboot twice Following these steps, I was now getting a slightly different welcome screen when I booted into the Nook firmware, which matches the one in the YouTube video cited earlier in this post, except without the Back . 1. How to resolve Nook Color BNRV200 error processing request 5. 2. If your NOOK Device is not updated to meet these new TLS security standards, you will not be able to make any purchases, or download and manage your NOOK Content from your NOOK Device.